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Added 27 mins ago
Operations Supervisor
Canpar Express
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Added 42 mins ago
Team Lead (Reverse)
Metro Supply Chain
Mississauga, ON
Full-time
Maintaining a good working relationship with the hub dispatch to coordinate in city store returns.
Added 44 mins ago
Internal - Temporary Full-Time H4 Receptionist (A)
Housing Information Services
Windsor, ON
Full-time · Temporary
Under the direction of the Site Supervisor(s), assisting with the effective and efficient implementation of the City of Windsor’s Homelessness and Housing Help Hub Program within…
Added 1 hour ago
Administrative Assistant, Occupational Health & Wellness - Temporary Full-Time (0.8) (Until March 2027)
CHEO
Ottawa, ON
Full-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 2 hours ago
Territory Manager, On-Premise - Toronto Core (United Division)
Breakthru Beverage Group
Toronto, ON
Full-time
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 2 hours ago
Internal/External - PT Client Support Worker (J2)
Housing Information Services
Windsor, ON
Part-time
Under the direction of the Site Supervisor(s), assisting with the effective and efficient implementation of the City of Windsor’s Homelessness and Housing Help Hub Program within…
Added 12 hours ago
Supervisor, Alumni Engagement
University of Ottawa
Ottawa, ON · Alex Trebek Alumni Hall
Full-time
The Supervisor, Alumni Engagement provides strategic leadership and oversight for dedicated segments of alumni (e.g. faculty, hub or specific market segments or cohorts,) and leads alumni…
Added 18 hours ago
Delivery Service Specialist
Metro Supply Chain
Quebec, QC
Full-time
Reporting to the Operations Supervisor, the Delivery Service Specialist’s primary responsibility is providing direct to retail deliveries for a dedicated Metro customer. It is essential…
Added 23 hours ago
Crown Disclosure Specialist - Internal
Brantford Police Service
Brantford, ON
Full-time
…relays, summonses, and Crown requests, notifying the appropriate Supervisor to have errors or omissions corrected. This includes all processing via E-hub and…
Added 23 hours ago
Detailer - Windsor Mitsubishi
401 Auto
Tecumseh, ON
Full-time
Perform miscellaneous job-related duties as assigned by Supervisor
Added 1 day ago
Delivery Service Specialist
Metro Supply Chain
Rimouski, QC
Full-time
Reporting to the Operations Supervisor, the Delivery Service Specialist’s primary responsibility is providing direct to retail deliveries for a dedicated Metro customer. It is essential…
Added 1 day ago
Patient Service Clerk, Kids Come First Care Clinic - Permanent Casual
CHEO
Ottawa, ON
Part-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 1 day ago
Public Works Manager
Town of Drayton Valley
Drayton Valley, AB
Full-time
…agriculture also supporting the local economy. As the primary service hub for the surrounding region, the Town offers facilities, shops, recreational amenities, and restaurants typically…
Added 1 day ago
Territory Manager, On-Premise - Montréal South (United Division)
Breakthru Beverage Group
Montreal, QC
Full-time
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 1 day ago
Temporary HR Generalist (14 Months)
The Corporation of the Town of Ajax
Ajax, ON · Town Hall
Full-time
Reporting to the Supervisor of Employee Relations & Talent Management, the HR Generalist provides forward-thinking, practical, and client-focused human resources support to assigned client…
Added 1 day ago
Sanitation Technician - Nights
Organigram
Moncton, NB
London, Ontario: Strategic hub for packaging and distribution across all product lines.
Added 1 day ago
Sanitation Technician - Days
Organigram
Moncton, NB
London, Ontario: Strategic hub for packaging and distribution across all product lines.
Added 1 day ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
Full-time
…non-financial risks within GBM businesses in Canada. Operating within a hub-and-spoke model, BRM Canada ensures that globally designed controls are effectively implemented and sustained at…
Added 1 day ago
Distribution Center Operations Supervisor
TJX Canada – Winners, Marshalls, HomeSense
Rocky View No 44, AB · Rocky View County, AB
$76,620 to $107,268 CAD / year
Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 day ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank
Toronto, ON
…non-financial risks within GBM businesses in Canada. Operating within a hub-and-spoke model, BRM Canada ensures that globally designed controls are effectively implemented and sustained at…
Added 1 day ago
Distribution Center Operations Supervisor
The TJX Companies, Inc.
Rocky View No 44, AB · CAN TJX Canada Distribution Centre Nose Creek Drive
$76,620 to $107,268 CAD / year
Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 day ago
Caretaker, Trainee
Wood's Homes
Calgary, AB
Reporting to the Manager of Facilities and Team Leader at the Inglewood Opportunity Hub, the Caretaker Trainee is an entry-level role focused on developing the skills needed to support the…
Added 1 day ago
PSN Marketing Manager and Growth Initiatives Manager
Epiroc
Sudbury, ON · Lively, ON
Full-time
Support Customer Centers: Act as a regional growth hub, providing Customer Centers with marketing tools, market insights, campaigns and commercial support to accelerate execution.
Added 1 day ago
Loss Prevention Store Investigator
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
$44,197.5 to $61,876.5 CAD / year
Full-time
…within their stores. Report directly to a Store Investigation’s Supervisor within the Loss Prevention department, with the potential to support multiple stores and/or…
Added 1 day ago
PSN Marketing Manager and Growth Initiatives Manager
Epiroc
Mississauga, ON
Full-time
Support Customer Centers: Act as a regional growth hub, providing Customer Centers with marketing tools, market insights, campaigns and commercial support to accelerate execution.

Housing Information Services

Internal/External - PT Client Support Worker (J2)

Windsor, ON, N9A 3H7, Canada

Pay: $23.82 probationary wage, with increases up to $25.82 after successful completion of probationary period.
Job type: Part-time
Posting language: English
Posted: Aug 21, 2026

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Original job description

Position(s) Available:

Client Support Worker (J2) - 1 Part-Time Position

Program: Homelessness and Housing Help Hub (H4)

Program Description:

H4 is a comprehensive program providing multi-agency wrap-around supports and coordinated access to services for individuals experiencing homelessness. It serves as a central point of access into homelessness services while providing basic needs support, housing intake and assessment services, community engagement initiatives, and connections to clinical support from local partner agencies.

Head Office:

Housing Information Services 3450 Ypres Avenue, Suite #200 Windsor, ON, N8W 5K9

Start Date:

Immediate

Work Week:

12:00 AM - 8:00 AM, Saturdays and Sundays This role requires flexibility in working weekdays, weekends and holidays as required by the program.

Location: 400 Wyandotte St. E., Windsor ON

Rate of Pay:

$23.82 probationary wage, with increases up to $25.82 after successful completion of probationary period.

Job Summary:

Under the direction of the Site Supervisor(s), assisting with the effective and efficient implementation of the City of Windsor’s Homelessness and Housing Help Hub Program within established program requirements and agency policies.

Qualifications:

See Job Specifications below.

How to Apply:

Interested applicants must submit a letter of intent and resume via BambooHR before Monday, August 17th by 4:30 pm to:

Jessica Vigilanti jviglianti@hislscdg.com

Simon Wal swal@hislscdg.com

Client Support Worker (“CSW”) Job Specifications
Reports To:
Site Supervisor(s)

Job Description:
The Client Support Worker (CSW) provides continuous indoor and outdoor program monitoring to ensure the safety and security of both visitors and participants at the H4 program, while supporting key program functions. This involves routine perimeter walks and assessing participants and guests entering the program to identify barriers, needs, or safety concerns. This role involves facilitating access to services and ensuring connection with the appropriate resources within the program. The CSW will also provide support to various areas within the program, monitoring transitions between spaces and ensuring smooth operations.
The CSW also play a key role in welcoming new participants, building rapport, support with the provision of basic needs services including food and clothing, and providing trauma-informed intervention during incidents or crisis in the program.

Essential Duties and Responsibilities Include:

Supporting Safety Within Program Functions

Regular reporting of perimeter walks around the building and community; identifying and logging concerns.
Managing outdoor patio spaces; ensuring bike security and mediating disputes as appropriate;
Responding collaboratively with the on-site staff to emergency situations such as medical incidents or escalated behaviour;
Ensuring bathrooms and shower spaces are safe;
Restocking supplies and maintaining program inventory, as needed.

Building Client Rapport

Connect with participants entering the program to effectively support with orienting, directing or encouraging participants to access supports;
Build ongoing relationships with new and regular participants attending the program to better understand individual behavioural baselines by name;
Actively participate in de-escalation as able or needed.

Program Operations and Activities

Assisting with day-to-day operations of the program including break coverage, sorting donations, and sanitizing high touch areas;
Receiving and refilling program inventory and supplies;
Completing other duties as required.

Education & Skills:

Post-secondary education completed at an Accredited Canadian University with a minimum of Bachelor Degree in Social Work or Social Science, or relevant College Diploma preferred OR 1-2 years of recent and relevant experience working with vulnerable / low-income / marginalized individuals.

Work Experience:

Demonstrated ability to work independently and within a team environment while in a fast-paced setting; preferably with experience supporting vulnerable individuals with varied emotional, social, and behavioural difficulties. Experience / knowledge of Windows, Microsoft Software, Internet, and standard office equipment is preferred.

Knowledge:

Experience and knowledge working with individuals experiencing chronic homelessness or other vulnerable / marginalized populations from a person-centered perspective. Recent and relevant working knowledge of the local Emergency Shelter system, Social Services, Community Agencies in Windsor-Essex preferred. Ability to speak other languages an asset.

Certifications and Other Requirements:

Criminal Reference and Vulnerable Sector Checks required. Updated CPR and First Aid Certification required. Non-violent Crisis Intervention (NVCI), Mental Health First Aid, and Applied Suicide Intervention Skills Training (ASIST) certification an asset. Must have reliable and effective mode of transportation.

Work Related Abilities Policies and Procedures: Adheres to all organization policies and procedures and make recommendations where applicable. Able to relate to routine operations in a manner that is consistent with existing solutions to problems; log work activities.

Handle Multiple Tasks / Requests: Able to deal with frequent change, delays, multiple requests (phone and in-person), high volume of requests, while addressing written tasks, unexpected events etc.

Spoken and Written Communications: Able to clearly present information verbally in person and over the phone; in writing and to document activities; to read and interpret written information; comprehend information delivered orally.

Professional Engagement: Able to communicate with clients, partners, and staff professionally. Awareness and sensitivity to clients experiencing homelessness as well as the needs of the vulnerable sector an asset.

Critical Problem Solving: Able to assess complex situations and develop effective, practical solutions within each context. Capable of making sound decisions under pressure, prioritizing tasks, and employing critical thinking to navigate immediate challenges.

Safety: Demonstrates skill around personal safety, de-escalation of clients and ability to advocate for responsible harassment free behaviour.

Relevant Work Environment:

The workweek will be a minimum of 37.5 hours, including availability and flexibility for evening, weekend, and statutory holiday work as required.

The role may involve physical activities such as walking between different areas of the facility, standing, bending, lifting materials up to a certain weight limit, sitting at a computer workstation for extended periods, and other tasks that require mobility within the facility.

Disclaimer:

The job specifications indicate the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required.

Housing Information Services is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for a job opportunity, please advise the hiring manager of any accommodations needed to ensure you have access to a fair and equitable process. Information received relating to accommodation measures will be addressed confidentially.

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More about this job

Responsibilities

The Client Support Worker provides continuous indoor and outdoor program monitoring to ensure the safety and security of participants while facilitating access to essential services. They are responsible for building rapport with clients, managing program inventory, and providing trauma-informed intervention during crises.

Requirements

Candidates must possess a Bachelor's degree in Social Work or Social Science, or 1-2 years of relevant experience working with vulnerable populations. Essential certifications include Criminal Reference and Vulnerable Sector Checks, as well as updated CPR and First Aid.

Skills

Crisis intervention
De-escalation
Trauma-informed care
Client rapport building
Safety monitoring
Social work
Case management
First aid
CPR
Inventory management
Communication
Problem solving
Documentation
Homelessness support
Conflict resolution

Visa sponsorship

Not detected in the job text

Hiring contact

Jessica Vigilanti

Hiring contact email

jviglianti@hislscdg.com

Keywords

Homelessness
Social Services
Trauma-informed care
De-escalation
Crisis intervention
Safety and security
Client support
Social work
Vulnerable populations
First aid
CPR
NVCI
ASIST
Mental Health First Aid
Case management
Community engagement
Inventory management
Documentation
Windsor-Essex
Human services

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