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Howe Dental

Dental Administrator

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Experience: Minimum 1 year of dental administration experience is required.
Posting language: English
Posted: Oct 28, 2026

Original job description

DENTAL ADMINISTRATOR

Howe Dental | Vancouver, BC

ABOUT US

At Howe Dental, we are committed to providing exceptional dental care in a welcoming, patient-focused environment. We believe in building lasting relationships with our patients and creating a positive experience at every visit.

We are looking for a friendly, organized, and proactive Dental Administrator to join our team. The ideal candidate has previous dental administration experience, excellent communication skills, and a genuine passion for providing outstanding patient service.

Join an experienced and supportive team that values mutual respect, collaboration, and a positive workplace culture.

POSITION & SCHEDULE

Part-time position, with Wednesdays and Fridays as the required starting days.

Flexibility to work additional days of the week is available.

Opportunity for additional hours based on availability and clinic needs.

YOUR ROLE

Welcome and assist patients upon arrival, creating a warm and positive first impression.

Manage and optimize the daily appointment schedule to maximize productivity and minimize scheduling gaps.

Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, rescheduling, and cancellations.

Proactively manage cancellations and short-notice openings by contacting patients and encouraging them to maintain their appointments.

Effectively manage the recall and continuing-care system to support patient retention and ongoing oral health.

Maintain accurate and up-to-date patient records, charts, and contact information.

Process referral letters and patient correspondence from healthcare providers, ensuring proper documentation and follow-up.

Complete patient billing, process payments, submit insurance claims, and respond to fee inquiries professionally.

Communicate appointment details and treatment-related information clearly and courteously.

Collaborate with the clinical team to ensure smooth daily operations and an exceptional patient experience.

ABOUT YOU

Minimum 1 year of dental administration experience is required.

Experience with ClearDent dental practice management software is required.

Excellent verbal and written communication skills.

Strong customer service skills and a patient-first approach.

Highly organized, detail-oriented, and able to manage multiple priorities in a busy dental practice.

Friendly, reliable, professional, and proactive, with a strong sense of accountability.

A collaborative team player who contributes to a positive and respectful workplace.

Ability to communicate in multiple languages is highly preferred.

Clinical or dental assisting background is considered an asset.

WHY JOIN HOWE DENTAL?

Work alongside an experienced and supportive dental team.

Be part of a workplace built on mutual respect, collaboration, and professionalism.

Contribute to a positive patient experience and a well-organized practice.

Join a team that values reliability, initiative, and long-term working relationships.

If you are an experienced Dental Administrator who enjoys working with patients, takes pride in staying organized, and thrives in a collaborative environment, we would love to hear from you!

APPLY TODAY AND BECOME PART OF THE HOWE DENTAL TEAM.

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More about this job

Responsibilities

Welcome patients and manage appointments, calls, recalls, records, referrals, billing, payments, and insurance claims. Coordinate with the clinical team to support smooth daily operations and a positive patient experience.

Requirements

At least one year of dental administration experience and experience with ClearDent are required. Strong communication, customer service, organization, attention to detail, and teamwork are expected; multilingual communication is preferred, and a clinical or dental assisting background is an asset.

Skills

Dental Administration
Patient Service
Appointment Scheduling
Patient Communication
Recall and Continuing-Care Management
Patient Records Management
Referral Processing
Patient Billing
Payment Processing
Insurance Claims
Customer Service
Organization
Attention to Detail
Multitasking
Team Collaboration
ClearDent

Visa sponsorship

Not detected in the job text

Keywords

Dental Administration
ClearDent
Appointment Scheduling
Appointment Confirmations
Rescheduling
Cancellations
Patient Recall
Continuing Care
Patient Retention
Patient Records
Patient Charts
Referral Letters
Patient Correspondence
Patient Billing
Payment Processing
Insurance Claims
Fee Inquiries
Patient Service
Dental Practice Operations
Dental Assisting

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