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BE
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P
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GS
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AP
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SH
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C
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SO
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DC
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Calgary, AB
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S
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Hoymiles

Field Application Engineer - Canada

Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in technical support, application engineering, system engineering, or field service within solar PV, ESS, inverter, or power electronics industries.
Posting language: English
Posted: Oct 9, 2026

Original job description

Key Responsibilities

Provide technical support for residential and C&I energy storage systems in Canada, including pre-sales solution support and post-sales service.
Work closely with sales teams, distributors, EPCs, and installers to understand customer requirements and provide ESS solutions.
Support system design, including system configuration, layouts, single-line diagrams (SLD), BOMs, and basic technical analysis.
Provide remote and on-site support for installation, commissioning, troubleshooting, and technical issue resolution.
Ensure technical solutions comply with Canadian electrical standards, CSA requirements, and utility interconnection regulations.
Deliver product training and technical presentations to customers, distributors, and installation partners.
Collaborate with internal Product, R&D, and Service teams to improve customer experience and resolve technical issues.

Requirements

3+ years of experience in technical support, application engineering, system engineering, or field service within solar PV, ESS, inverter, or power electronics industries.
Knowledge of residential and C&I solar-plus-storage systems and related installation practices.
Ability to understand electrical drawings, SLDs, system layouts, and technical documents.
Strong troubleshooting, communication, and customer-facing skills.
Experience working with distributors, EPCs, installers, or renewable energy partners.
Familiarity with Canadian electrical standards and grid connection requirements is preferred.
Fluent in English; French is a plus.
Willingness to travel within Canada as required.

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More about this job

Responsibilities

Provide pre-sales and post-sales technical support for residential and commercial and industrial energy storage systems, including system design, installation, commissioning, and troubleshooting. Train customers and partners, ensure solutions meet Canadian standards and interconnection requirements, and collaborate with internal teams to resolve issues and improve customer experience.

Requirements

Requires at least three years of experience in technical support, application or system engineering, or field service in solar PV, energy storage, inverters, or power electronics. Candidates should understand solar-plus-storage systems and electrical documentation, have strong troubleshooting and customer-facing skills, be fluent in English, and be willing to travel within Canada; French and familiarity with Canadian standards are preferred.

Skills

Technical Support
Application Engineering
Energy Storage Systems
Solar Photovoltaics
System Design
Electrical Drawings
Single-Line Diagrams
System Configuration
Troubleshooting
Installation and Commissioning
Canadian Electrical Standards
Utility Interconnection
Product Training
Customer Communication
Field Service
Technical Presentations

Visa sponsorship

Not detected in the job text

Keywords

Residential Energy Storage Systems
Commercial and Industrial Energy Storage Systems
Solar Photovoltaics
Solar-Plus-Storage
Inverters
Power Electronics
System Configuration
System Layouts
Single-Line Diagrams
Bills of Materials
Electrical Drawings
Technical Analysis
Installation
Commissioning
Troubleshooting
Canadian Electrical Standards
CSA Requirements
Utility Interconnection Regulations
Pre-Sales Support
Post-Sales Service
Distributors
EPCs
Installers
Product Training
Technical Presentations
Field Service
Renewable Energy

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