Field Application Engineer - Canada
- Canada
Full-time
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Job details
- Job type
- Full-time
- Experience
- 3+ years of experience in technical support, application engineering, system engineering, or field service within solar PV, ESS, inverter, or power electronics industries.
- Posting language
- English
- Posted
Original job description
Key Responsibilities
- Provide technical support for residential and C&I energy storage systems in Canada, including pre-sales solution support and post-sales service.
- Work closely with sales teams, distributors, EPCs, and installers to understand customer requirements and provide ESS solutions.
- Support system design, including system configuration, layouts, single-line diagrams (SLD), BOMs, and basic technical analysis.
- Provide remote and on-site support for installation, commissioning, troubleshooting, and technical issue resolution.
- Ensure technical solutions comply with Canadian electrical standards, CSA requirements, and utility interconnection regulations.
- Deliver product training and technical presentations to customers, distributors, and installation partners.
- Collaborate with internal Product, R&D, and Service teams to improve customer experience and resolve technical issues.
Requirements
- 3+ years of experience in technical support, application engineering, system engineering, or field service within solar PV, ESS, inverter, or power electronics industries.
- Knowledge of residential and C&I solar-plus-storage systems and related installation practices.
- Ability to understand electrical drawings, SLDs, system layouts, and technical documents.
- Strong troubleshooting, communication, and customer-facing skills.
- Experience working with distributors, EPCs, installers, or renewable energy partners.
- Familiarity with Canadian electrical standards and grid connection requirements is preferred.
- Fluent in English; French is a plus.
- Willingness to travel within Canada as required.
More about this job
Responsibilities
Provide pre-sales and post-sales technical support for residential and commercial and industrial energy storage systems, including system design, installation, commissioning, troubleshooting, and compliance with Canadian standards and utility requirements. Train customers and partners, support sales and installation teams, and collaborate with internal product, research and development, and service teams to resolve issues and improve customer experience.
Requirements
Requires at least three years of experience in technical support, application or system engineering, or field service in solar PV, energy storage, inverter, or power electronics industries, along with knowledge of solar-plus-storage systems and the ability to interpret electrical drawings and technical documents. Strong troubleshooting, communication, and customer-facing skills are required; familiarity with Canadian electrical and grid connection requirements is preferred, and English fluency and travel within Canada are expected.
Skills
- Technical Support
- Application Engineering
- Energy Storage Systems
- Solar-Plus-Storage Systems
- System Design
- Electrical Drawings
- Single-Line Diagrams
- System Configuration
- Troubleshooting
- Installation and Commissioning
- Canadian Electrical Standards
- Utility Interconnection
- Product Training
- Customer Communication
- Field Service
Visa sponsorship
Not detected in the job text
Categories
- Engineering
- Energy
- Customer Service & Support
- Sales
- Manufacturing
Keywords
- Energy Storage Systems
- Residential Energy Storage
- Commercial and Industrial Energy Storage
- Solar PV
- Solar-Plus-Storage
- Inverters
- Power Electronics
- Pre-Sales Support
- Post-Sales Service
- System Configuration
- System Layouts
- Single-Line Diagrams
- Bills of Materials
- Technical Analysis
- Installation
- Commissioning
- Troubleshooting
- CSA Requirements
- Canadian Electrical Standards
- Utility Interconnection
- Product Training
- Technical Presentations
- Distributors
- EPCs
- Installers
- Field Service
- Customer Support