Presales Consultant
Description -
Personal Systems Technical Consultant
Updated Job Description
Role focus: Customer-facing technical advisor for HP Personal Systems, workstations, accessories, security/software, and complex PC solution roadmap conversations.
Job Summary
The Personal Systems Technical Consultant (TC) serves as a trusted technical advisor to HP sales teams, partners, and customers. This role helps drive business outcomes by understanding customer requirements, designing innovative workplace solutions, and aligning HP technologies to customer needs.
The successful candidate combines strong technical expertise in Personal Systems with consultative selling skills to influence customer decisions, support strategic opportunities, and position HP as a trusted technology partner. The role requires the ability to engage with both business and technical stakeholders, translate customer challenges into solutions, and articulate the value of HP’s device, security, software, and services portfolio.
Responsibilities
· Partner with sales teams to identify, qualify, and advance Personal Systems opportunities.
· Lead customer discovery conversations to understand business objectives, workplace challenges, technical requirements, and future technology roadmaps.
· Design and position end-user computing solutions that align with customer business and technical requirements.
· Deliver technical presentations, demonstrations, workshops, and proof-of-concept engagements for customers and partners.
· Build and recommend complex Personal Systems solutions including notebooks, desktops, workstations, peripherals, docks, displays, and collaboration accessories.
· Act as a subject matter expert on HP Personal Systems technologies and industry trends.
· Provide technical guidance related to modern workplace solutions, PC technologies, device security, manageability, and user productivity.
· Support technical responses for RFPs, RFIs, and customer solution requests.
· Collaborate with sales, services, engineering, alliances, and partner teams to deliver comprehensive customer solutions.
· Enable internal sales teams and partners through technical training, knowledge sharing, and field engagement.
· Gather customer feedback and competitive intelligence to help improve HP offerings and market positioning.
· Maintain technical readiness across the HP Personal Systems portfolio and associated technologies.
Education & Experience Recommended
· Typically 5+ years of experience in presales, technical consulting, solution architecture, end-user computing, workplace technologies, or related customer-facing technical roles.
· Experience working directly with enterprise customers, channel partners, or strategic accounts.
· Experience presenting and demonstrating technology solutions to both technical and business audiences.
Knowledge & Skills
Required
· Strong knowledge of enterprise Personal Systems technologies including notebooks, desktops, and mobile computing devices.
· Strong knowledge of workstation solutions and high-performance computing use cases.
· Strong understanding of PC architectures, operating systems, device management, peripherals, displays, docking solutions, keyboards, mice, and accessories.
· Ability to roadmap, design, and recommend complex PC solutions aligned to customer business, technical, and lifecycle requirements.
· Knowledge of modern workplace technologies, device lifecycle management, user productivity, and endpoint manageability.
· Strong customer discovery and consultative selling skills.
· Presentation, demonstration, and public speaking capabilities.
· Technical problem-solving and solution design skills.
· Relationship-building and stakeholder management skills.
· Passion for PC technologies, workstation innovation, and the accessories ecosystem that supports modern work.
Preferred
· Knowledge of HP Wolf Security and endpoint security concepts.
· Knowledge of HP Workforce Experience Platform (WXP).
· Ability to speak technically about the security, manageability, software, and user experience aspects of the PC portfolio.
· Understanding of device management platforms, endpoint analytics, and workplace experience technologies.
· Knowledge of AI-enabled PC technologies and emerging workplace trends.
· Experience supporting RFP/RFI response activities.
· Industry certifications related to Personal Systems, endpoint management, security technologies, or consultative technical selling.
Additional Attributes
· Naturally curious about technology trends, customer challenges, and how PC solutions can improve business outcomes.
· Comfortable engaging with both technical and executive-level stakeholders.
· Self-motivated with the ability to work independently while collaborating across multiple teams.
· Able to simplify complex technical topics and clearly connect technology capabilities to customer value.
· Proactive in maintaining readiness across HP Personal Systems, workstation, accessories, security, software, and services-related topics.
Impact & Scope
· Acts as a trusted advisor to customers, partners, and sales teams.
· Influences strategic opportunities and contributes to business growth across the Personal Systems portfolio.
· Collaborates across functional teams to develop and deliver customer-focused solutions.
· Supports field readiness by sharing knowledge, best practices, and technical insights.
Complexity
· Works independently on moderately complex to highly complex customer opportunities.
· Balances business objectives, technical requirements, and competitive considerations to develop effective solutions.
· Handles varied customer environments and creates practical, scalable recommendations across devices, software, security, accessories, and services.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. A Fortune 500 Company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. HP Canada’s Talent Acquisition processes involve the use of technology, including but not limited to, artificial intelligence (AI) tools, to support the screening, assessment, and selection processes. These tools are designed to enhance fairness and efficiency, and all hiring decisions are reviewed by our recruitment team to ensure alignment with HP’s hiring standards and applicable Provincial employment laws. This job posting is for an existing vacancy or a position expected to become vacant in the near future.
Compensation and Benefits
The on-target earnings (OTE) range for this role is $109,300 to $168,350 CAD annually with a 80%/20% (salary/incentive) mix. Pay within this range will be based on the review of experience, skills, and internal equity.
As a full time, employee of HP Canada, you will be eligible to participate in the company's group benefit programs, including medical, dental, life insurance, and disability coverage, subject to the terms and conditions of the applicable plans. During your employment term, you will receive 15 paid vacation days per year prorated based on your start date. Detailed information regarding benefits - will be provided upon hire and is subject to the terms and conditions of the applicable plans.
Equal Opportunity Employer:
HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity. Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail canadaaodaofficer@hp.com. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability. In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.
Job -
Sales
Schedule -
Full time
Shift -
No Shift premium (Canada)
Travel -
50%
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
