MEDITECH Expanse End User Trainer

HQ Resources is seeking qualified MEDITECH Expanse End User Trainers to support a large-scale, multi-site EMR implementation across healthcare facilities in Northwest Ontario, Canada.

We are actively identifying experienced trainers across multiple MEDITECH Expanse functional areas to support end-user training, implementation readiness, and go-live activities.

Selected trainers will be assigned to a designated healthcare facility or nearby sites, with responsibility for preparing end users for a successful EMR implementation and go-live.

Candidates must have prior experience delivering MEDITECH Expanse end-user training.

Key Responsibilities:

• Deliver instructor-led MEDITECH Expanse training through in-person classroom sessions and live virtual platforms, including Microsoft Teams.
• Provide role-based and module-specific training to clinical, administrative, and support staff.
• Collaborate with project teams, site leadership, and subject matter experts (SMEs) to align training with approved workflows and operational requirements.
• Develop, adapt, and deliver training materials, quick-reference guides, hands-on exercises, and competency assessments.
• Facilitate system demonstrations and hands-on practice sessions to ensure end-user proficiency.
• Track training attendance, completion, learner feedback, and knowledge gaps.
• Provide additional training and reinforcement as needed to support user readiness.
• Assist with go-live readiness activities, floor support, and just-in-time education as requested.
• Follow established privacy, security, patient safety, and change management protocols.

Required Qualifications:

• Previous hands-on experience delivering MEDITECH Expanse training to end users is required.
• Experience supporting healthcare EMR implementations, training initiatives, or go-live readiness activities.
• Strong understanding of MEDITECH Expanse functionality and clinical or operational workflows.
• Ability to deliver engaging, effective training to audiences with varying levels of technical proficiency.
• Strong communication, presentation, organizational, and interpersonal skills.
• Ability to work collaboratively with clinical teams, technical resources, and project stakeholders.
• Availability to work onsite at an assigned healthcare facility in Northwest Ontario.

MEDITECH Expanse Functional Experience

Candidates should have training experience in one or more of the following MEDITECH Expanse functional areas:

• Registration, Scheduling, and Patient Access
• Emergency Department
• Acute/Inpatient Care and Clinical Documentation
• Ambulatory/Outpatient Care
• Mental Health (Inpatient and Outpatient)
• Pediatrics and NICU
• Labor and Delivery
• Surgery/Operating Room
• Pharmacy
• Laboratory and Genomics
• Diagnostic Imaging
• Health Information Management (HIM)
• Allied Health
• Order Sets
• General Ledger and Finance
• Bed Management, Patient Flow, Census Management, Discharge Planning, and Transitions of Care

Project Details:

• Location: Northwest Ontario, Canada
• Work Arrangement: Onsite at an assigned healthcare facility
• Project Type: Multi-site MEDITECH Expanse EMR implementation
• Travel: Trainers will generally be assigned to one facility or nearby sites. Travel between distant locations is not routinely expected, and any additional cross-site requirements will be discussed in advance.
• Anticipated Project Start: February 2027

Apply Today

If you have experience delivering MEDITECH Expanse end-user training and are interested in supporting a major healthcare technology implementation, we encourage you to apply!

Apply today for consideration or send your resume directly to mholloway@hqres.com.

No third-parties, please.