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Added 6 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Halifax, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 6 mins ago
WC
Overnight Lead Department Manager
Walmart Canada
Dartmouth, NS
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 6 mins ago
HP
Registered Dietitian
Health PEI
PE · Prince Edward Island, Canada
- $36.2 to $45.26 CAD / hour
- Full-time
…clients of the PMH by participating as an integral member of the team to assist individuals, families and communities in promoting and maintaining health and preventing illness. This…
Added 6 mins ago
S
System Architect
SLMCON
Canada
- Full-time
…on solving complex warehouse and automation challenges. Our team blends modern technology, creative thinking, and hands-on delivery to drive measurable…
Added 6 mins ago
I
Représentant(e) de Ventes Pharmaceutique / Pharmaceutical Sales Representative
Impres
Montreal, QC
- Full-time
Actively participate in team meetings and proactively share best practices and field insights
Added 6 mins ago
GQ
Responsable qualité et accréditation / Quality and Accreditation Lead
Génome Québec
Montreal, QC
- Full-time
We are seeking a professional recognized for their expertise in quality and accreditation to support the continued development of the Centre of Expertise and Services (CES) and uphold the…
Added 6 mins ago
HP
Pharmacist (Provincial Pharmacy Services – System Application Pharmacist)
Health PEI
PE · Prince Edward Island, Canada
- $60.07 to $69.41 CAD / hour
- Full-time
Lead multidisciplinary management and front line teams in work processes.
Added 6 mins ago
P
Electronic Hardware Engineer
Percucision
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are a small, fast-moving team working across mechanical, electrical, software, biomedical, and clinical development as we move our technology from prototype development toward design…
Added 6 mins ago
TA
Field Marketing Manager - 12-month maternity contract
The Adaptavist Group
Pickering, ON
- Full-time
Support sales enablement and ensure the team is enabled across all related marketing campaign outreach and qualified lead follow-ups.
Added 6 mins ago
DF
Sales Specialist
DK Flooring Expert
Brampton, ON
- Full-time
…Vaughan, Woodbridge, Kleinburg, and the Greater Toronto Area. The team provides end-to-end solutions for projects ranging from single rooms and full-home upgrades to staircase renovations.…
Added 6 mins ago
TJ
Development & Community Engagement Manager
The Jewish Seniors Alliance of British Columbia
Vancouver, BC
- Full-time
We are seeking an organized, resourceful and experienced Development & Community Engagement Coordinator to join our team. Reporting to the Executive Director, this hands-on position will…
Added 6 mins ago
PH
Manager, Wellness and Psychological Health & Safety
Providence Health Care
Vancouver, BC
- $108,000 to $135,000 CAD / year
- Full-time
Providence Health Care is seeking a Manager, Wellness and Psychological Health & Safety to lead the development and delivery of organization-wide strategies and initiatives that support the…
Added 7 mins ago
C
Sr. Client Service Representative
CIBC
Charlottetown, PE
- Full-time
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking…
Added 7 mins ago
C
Senior Information Security Specialist
CIBC
Toronto, ON
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…
Added 7 mins ago
C
Senior Director, Group Product Owner - Enterprise Governance, Risk & Compliance (eGRC)
CIBC
Toronto, ON
- Full-time
Leadership and Capability Building - Build a high-performing team with the product, risk, data, and transformation capabilities to lead at enterprise scale. Create clarity, empower…
Added 7 mins ago
CE
Legal Counsel
Cenovus Energy
Calgary, AB
- Full-time
Interpret, draft, and negotiate a wide variety of upstream commercial agreements related to exploration, development, and production activities, including purchase and sale agreements,…
Added 7 mins ago
C
Integrated Solution Leader – Future Fighter Lead-In Trainer (FFLIT)
CAE
Ottawa, ON · Montreal, QC
- Full-time
The Training System Integrated Solution Leader (ISL) – Future Fighter Lead-In Trainer (FFLIT) is part of a team of senior training development professionals responsible for designing…
Added 7 mins ago
B
Manager, Media Partnerships
BMO
Toronto, ON · YNG
- Full-time
You will leverage your deep media agency and client relationships to expand our portfolio, add incremental revenue and function as a critical link to the Sales Operations team.
Added 7 mins ago
B
Associate Director, Deposits
BMO
Toronto, ON · FCP
- Full-time
Lead and support strategic projects from business case development through implementation and post-launch evaluation.
Added 7 mins ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 7 mins ago
BB
Retail Associate (Part Time)
Best Buy Canada
Kamloops, BC
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 7 mins ago
BC
Director of Project Controls
Bird Construction
Mississauga, ON
- $260,000 to $290,000 CAD / year
- Full-time
Strong leadership, stakeholder management, and team development capabilities.
Added 7 mins ago
B
SPECIALIST, INFRASTRUCTURE DELIVERY
BDC
Montreal, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 7 mins ago
NMES - Early Childhood Educator 6.00
Nova Scotia Regional Centres for Education & CSAP
New Minas, NS
Reporting to the School Principal, the Early Childhood Educator (ECE) will collaboratively work with and support the Lead Early Childhood Educator (LECE) within the Pre-primary Program…
Added 7 mins ago
NMES - Early Childhood Educator 6.00 Term
Nova Scotia Regional Centres for Education & CSAP
New Minas, NS
Reporting to the School Principal, the Early Childhood Educator (ECE) will collaboratively work with and support the Lead Early Childhood Educator (LECE) within the Pre-primary Program…

HR_RH

Guest Experience Manager

Whistler, BC, Canada

Salary: $70,000–$78,000 annually

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $70,000–$78,000 annually
Posting language: English
Posted: Oct 5, 2026

Original job description

Guest Experience Manager

We’re looking for a Guest Experience Manager to lead the teams that shape the guest experience at Scandinave Spa!

At Scandinave Spa Whistler, our mission is to offer a haven for personal renewal in the Scandinavian age-old tradition, where body and mind find peace. Guests come to disconnect from daily stress and reconnect with themselves through hot baths, cold plunges, relaxation areas, and massage therapy.

How You’ll Make an Impact

Lead, coach, and develop teams.
Establish operational standards and processes and ensure they are consistently followed.
Hire and train new team members while supporting ongoing performance and team development.
Manage scheduling, payroll, budgeting, reporting, and inventory.
Handle escalated guest concerns and find solutions that turn challenges into positive experiences.
Analyze guest feedback and survey results to identify opportunities for improvement.
Maximize revenue opportunities through effective booking and upselling strategies.

Rooted in our values:

Success in this role goes beyond operational excellence. We're looking for a leader who embodies our values and creates an environment where teams can thrive while delivering exceptional guest experiences.

Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.

What Makes You a Great Fit

Experience managing teams of 10+ in hospitality, guest services, or the spa industry.
Strong leadership presence with a calm, solutions-focused approach.
Excellent communication and interpersonal skills with a customer-centric mindset.
Strong computer skills with experience using CRM, HRIS, and payroll systems.
Ability to lead by example and build a strong team culture.
Flexible availability, including AM and PM shifts, weekends, and holidays.

Employee Perks and Benefits

Salary: $70,000–$78,000 annually
Winter Wellness or Spirit Pass program
Staff housing opportunities
Complimentary Thermal Journey access for you and one guest
Extended Health Benefits
Complimentary massage allocation
Discounts on food and beverages at the Bistro
Friends and Family discount vouchers

If you thrive in a hands-on leadership role and believe in creating calm, consistent, high-quality experiences for both guests and teams, we’d love to hear from you.

Apply About employer

More about this job

Responsibilities

The Guest Experience Manager will lead, coach, and develop teams while establishing operational standards to ensure high-quality guest experiences. They are responsible for managing daily operations including scheduling, payroll, budgeting, and resolving escalated guest concerns.

Requirements

Candidates must have experience managing teams of 10 or more in the hospitality or spa industry. Strong leadership, communication skills, and proficiency in CRM and HRIS systems are required.

Skills

Team leadership
Operational management
Staff training
Performance management
Scheduling
Payroll management
Budgeting
Inventory management
Conflict resolution
Customer service
CRM systems
HRIS systems
Data analysis
Upselling
Communication
Interpersonal skills

Benefits

Winter Wellness or Spirit Pass program
Staff housing opportunities
Complimentary Thermal Journey access
Extended Health Benefits
Complimentary massage allocation
Food and beverage discounts
Friends and Family discount vouchers

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Hospitality
Spa Management
Leadership
Operations
CRM
HRIS
Payroll
Budgeting
Inventory
Team Development
Customer Service
Performance Management
Upselling
Scheduling
Whistler
Scandinave Spa

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