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Senior Analyst
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
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Portfolio Analyst
BMO
Ottawa, ON · Toronto, ON · FCP
- Full-time
Supports credit-granting decisions by making recommendations to manager
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LC
Senior Manager, E-Commerce - Digital Merchandising (Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
Senior Manager, Digital Merchandising, Shoppers Drug Mart
Added 1 min ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 min ago
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Associate Category Manager - Welding products
Tenaquip
Senneville, QC
- Full-time
Job Purpose: The Associate Category Manager (ACM) supports activities focused on B2B sales growth, profitability, and marketing initiatives within the Welding product portfolio. In this…
Added 1 min ago
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Associate Category Manager - Automotive products
Tenaquip
Senneville, QC
- Full-time
Job Purpose: The Associate Category Manager (ACM) supports activities focused on B2B sales growth, profitability, and marketing initiatives within the Automotive product portfolio. In this…
Added 1 min ago
TP
Digital Marketing Specialist
T&T Power Group
Wellesley, ON
- $65,000 to $75,000 CAD / year
- Full-time
…of digital campaigns, SEO, website performance, content, and analytics, working closely with Sales to connect marketing activity to pipeline and…
Added 1 min ago
SI
Business Analyst/Project Maanger with Capital Markets experience
Smart IT Frame LLC
Mississauga, ON
- Contract
Role: Business Analyst / Project Manager with Capital Market
Added 1 min ago
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Senior Manager SAP FICO Record-to-Report
Addmore Group
Toronto, ON
- Full-time
EY is looking for a Senior Manager SAP FICO/Record-to-Report to join on a permanent basis.
Added 1 min ago
DC
Social Media Manager
Dimond Connect
Toronto, ON
- Full-time
Our client in the Apparel & Fashion industry is hiring a Social Media Manager!
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Lead Revenue Operations Analyst
OpenText
Richmond Hill, ON
- Full-time
…adding value to the business. This position reports to the Manager, Revenue Operations, and will be responsible for supporting revenue forecasting, bookings analysis, planning, and…
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7769 - 3rd Key
Lids
Calgary, AB
- Part-time
…criminal record information, and demographic data used for analytics and…
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Senior Web Developer
Connexall
Toronto, ON
- Full-time
Lead the technical implementation and integration of web properties with third-party platforms, including Google Tag Manager, Google Analytics, HubSpot, LinkedIn Insight Tag, and other…
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Data Modeler
Manpower
Calgary, AB
- Contract
Reports to: Manager SCM Data, Innovation & Technology Strategy
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ASSOCIATE MERCHANT
The Home Depot Canada
Toronto, ON
- Full-time
Added 1 min ago
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NÉGOCIANT ASSOCIÉ
The Home Depot Canada
Toronto, ON
- Full-time
Added 16 mins ago
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Investment Team Intern, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Currently enrolled in an undergraduate program, preferably in business, finance, economics, mathematics, data analytics, computer science, engineering, or a related field.
Added 16 mins ago
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Financial Analyst, Winter 2027 (Co-op/Internship) - 8 months
BMO
Toronto, ON · FCP
- Full-time
Added 31 mins ago
Senior Director, Technology Risk Assessments
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Toronto, ON
Added 31 mins ago
LM
Senior Compensation Analyst, Total Rewards
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Remote, Canada
- Temporary
- Remote
Added 31 mins ago
Technical Specialist (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
As the Technical Specialist, you will be reporting to the Manager of Security Operations within the Digital Infrastructure – Network, Security division of Cyber Security and Digital…
Added 31 mins ago
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Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
CBC/Radio-Canada
Quebec, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 31 mins ago
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Intern - Internal Audit
Saputo Inc.
Montreal, QC · Head Office - Corporate
- Full-time
Provide periodic updates to the responsible Manager on the status of assigned work;
Added 46 mins ago
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Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
We’re committed to attracting and retaining passionate individuals to help create a healthier future. That’s why SickKids Foundation is looking for a new Manager, Acquisition Marketing.
Added 46 mins ago
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Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time

HR Solutions

Manager, Disability & Risk Management

ON, Canada
Greater St-Catharines-Niagara Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

The Manager, Disability & Risk Management provides leadership and subject-matter expertise

for the organization’s occupational and non-occupational disability, workplace injury and claims

management programs. The Manager is accountable for the effective management of complex

claims, regulatory reporting, return-to-work and accommodation processes, appeals and hearing preparation, and the integrity of related data and reporting.

Working with employees, operational leaders, Human Resources, medical providers, insurers,

legal counsel and regulatory bodies, the Manager develops practical strategies that support fair,

timely and sustainable outcomes while managing organizational risk and ensuring compliance

with applicable requirements.

Key Responsibilities:

 Provide strategic and operational leadership for occupational and non-occupational

disability and claims management, establishing consistent practices, priorities, service

standards and controls across the organization.

 Manage complex, high-risk and disputed workplace injury and personal illness claims from

initial review through resolution, including assessment of causation, entitlement, medical

information, functional abilities, claim strategy and financial exposure.

 Lead workplace accommodation and return-to-work planning in collaboration with

employees, leaders, Human Resources, unions and medical or rehabilitation providers,

with a focus on safe, timely and sustainable outcomes.

 Oversee investigations and evidence gathering related to workplace incidents and claims,

including witness interviews, medical and operational information, chronology

development and preservation of complete and accurate claim records.

 Lead the organization’s response to Workplace Safety and Insurance Board (WSIB)

matters, including claim submissions, correspondence, objections, appeals and

reconsideration requests.

 Prepare for and attend WSIB appeal proceedings and Workplace Safety and Insurance

Appeals Tribunal (WSIAT) hearings on behalf of the employer, including developing case

strategy, reviewing the claim record, coordinating documentary and witness evidence,

preparing written submissions and working with legal counsel or external representatives

as required.

 Assess hearing and litigation risk, be comfortable briefing others on material claims and

appeals, and recommend settlement, appeal or case-management strategies within

delegated authority.

 Ensure all internal and external reporting is completed accurately and within applicable

regulatory, policy and administrative requirements following workplace accidents, injuries

and illnesses.

 Maintain effective communication with employees, operational leaders, Human

Resources and other stakeholders regarding claim status, restrictions, return-to-work

plans, risks, decisions and required actions.

 Build productive working relationships with WSIB representatives, insurers, medical

providers, legal counsel, industry associations and other external partners.

 Lead the collection, quality assurance and analysis of incident, injury, disability and claims

data; maintain accurate databases and prepare regular and ad hoc reports, dashboards

and trend analysis for senior leadership.

 Use claim, absence and incident trends to identify emerging risks and recommend

preventive actions, process improvements, training or policy changes.

 Participate in relevant industry committees and forums to monitor developments, share

practices and support a consistent industry approach to injury prevention and

compensatory claims.

 Oversee claim-related financial administration, including invoices, employee expenses,

reserves, recovery opportunities and other cost-control activities, in partnership with

Finance and internal stakeholders.

 Develop and maintain disability and claims management procedures, tools, templates and

training materials, and provide guidance and coaching to leaders and Human Resources

team members.

 Lead or support projects and continuous improvement initiatives related to disability

management, workplace injury claims, accommodations, data integrity and risk reduction.

 Protect confidential and sensitive information and exercise sound judgement, discretion

and diplomacy in all matters.

Skills, Abilities and Experience:

 Post-secondary education in Human Resources, Disability Management, Occupational

Health, Health Sciences, Business, Law or a related discipline, or an equivalent

combination of education and experience.

 Extensive experience in disability and claims management, with demonstrated ability to

lead complex matters, exercise independent judgement, influence outcomes and provide

subject-matter guidance to stakeholders.

 Demonstrated experience preparing employer submissions and evidence for WSIB

objections or appeals and participating in WSIB or WSIAT proceedings; experience

working with legal counsel and witnesses is an asset.

 Strong knowledge of Ontario workplace safety and insurance legislation, policy and

appeals processes, together with applicable human rights, accommodation, privacy and

employment requirements.

 Demonstrated ability to assess risk, analyze medical and factual evidence, develop

defensible recommendations and communicate complex issues clearly to senior leaders

and other stakeholders.

 Experience leading programs, projects or process improvements and providing functional

direction, coaching or guidance to others.

 Excellent written and verbal communication, advocacy, negotiation and presentation

skills.

 Strong organization, planning and prioritization skills, with the ability to manage multiple

complex matters, deadlines and competing priorities independently.

 Advanced proficiency with Microsoft Office, including Excel, and experience using claims,

HR, case-management or reporting systems.

 Ability to establish and maintain effective working relationships with employees, leaders,

unions, regulators, insurers, counsel, medical providers and other stakeholders.

 High degree of confidentiality, professionalism, discretion and attention to detail.

 Sound judgement and a balanced approach that considers employee needs, legal

obligations, operational requirements and organizational risk.

 Valid passport and driver’s license, with the ability to travel as required and no travel

restrictions.

Apply About employer

More about this job

Responsibilities

Lead occupational and non-occupational disability and claims programs, managing complex claims, investigations, accommodations, return-to-work plans, regulatory reporting, and WSIB or WSIAT appeals. Oversee claims data, financial administration, stakeholder relationships, risk reduction, and continuous improvement while advising leaders and ensuring compliance.

Requirements

Requires post-secondary education in a relevant discipline or equivalent education and experience, extensive disability and claims management experience, and demonstrated experience preparing WSIB appeal submissions and participating in proceedings. Candidates need strong knowledge of Ontario insurance, human rights, accommodation, privacy, and employment requirements, along with leadership, analytical, communication, organizational, and Microsoft Office skills; a valid passport and driver’s license are also required.

Skills

Disability Management
Claims Management
WSIB Appeals
WSIAT Hearings
Workplace Accommodation
Return-To-Work Planning
Risk Assessment
Regulatory Compliance
Evidence Analysis
Incident Investigation
Data Analysis and Reporting
Ontario Workplace Safety and Insurance Legislation
Human Rights and Employment Requirements
Negotiation and Advocacy
Program Leadership
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Occupational Disability
Non-Occupational Disability
Workplace Injury Claims
WSIB
WSIAT
Claims Management
Return-To-Work
Workplace Accommodation
Appeals
Regulatory Reporting
Incident Investigation
Medical Evidence
Functional Abilities
Claim Reserves
Risk Management
Human Rights
Privacy Requirements
Employment Requirements
Claims Data
Dashboards
Trend Analysis
Continuous Improvement
Legal Counsel
Microsoft Office
Microsoft Excel
Case-Management Systems

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