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Added 1 min ago
S
Java/ React Developer
Synechron
Calgary, AB
- Full-time
…trusted partner, we're always at the forefront of change as we lead digital optimization and modernization journeys for our…
Added 2 mins ago
PG
VDC (BIM) Team Lead, Electrical
Plan Group Inc.
Vaughan, ON
- Full-time
…including: Power distribution, fire safety systems, access control and CCTV, structured cabling,…
Added 2 mins ago
A
Assistant Spa Manager
AccorHotel
Lake Louise, AB
- Full-time
Lead daily spa operations, ensuring all service and quality standards are upheld
Added 16 mins ago
AX
Underwriting Manager, Middle Market Package
AXA XL
Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 16 mins ago
AA
Auto Body Refinisher (Guelph)
Assured Automotive
Guelph, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 16 mins ago
MC
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Myticas Consulting
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- Full-time
We are seeking a Software Architect – User Terminals to define and lead software architecture for military and government satellite communications terminal solutions. This role provides…
Added 16 mins ago
BP
Senior Java Developer
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- Full-time
Write high-quality code, automated tests, prototypes, and concise technical documentation.
Added 16 mins ago
SC
BIM Modeller – Electrical
SYSTRA Canada
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
BIM Coordinator / BIM Manager / Electrical Lead Engineer
Added 16 mins ago
FC
Principal Process Engineer - Power Projects
Fluor Corporation
Calgary, AB
- Full-time
Lead the preparation and review of heat and material balances, process flow diagrams, utility summaries, equipment and line design criteria, process datasheets, control philosophies,…
Added 16 mins ago
JR
Grill Cook - JOEY Chinook
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Calgary, AB
- Full-time
…In this role, you will follow specifications and uphold the quality of products, while fostering a clean and safe environment. You are a master of your…
Added 16 mins ago
BC
Construction Manager
Bantrel Co.
AB · Edmonton, AB
- Full-time
…construction planning, contractor oversight, scheduling, cost control, quality, logistics, and site…
Added 16 mins ago
UO
Research Engineer
University of British Columbia
Kelowna, BC · UBCO | Engineering, Management and Education Building (EME)
- $6,631.67 to $9,533.25 CAD / month
- Full-time
Strong understanding of process optimization, statistical process control, and manufacturing quality principles.
Added 16 mins ago
T
Manager, Business Management
TD
Toronto, ON
- Full-time
Lead and coordinate business-casing activities for assigned investments from early development through review, decision and ongoing stewardship.
Added 16 mins ago
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Hourly Line Cook
Cineplex
London, ON · Masonville London TRR
- Part-time
The Cook is responsible for the preparation of high-quality food in a timely, efficient, sanitary and consistent manner. The Cook must be prepared to work in a fast-paced, high-pressure…
Added 16 mins ago
Technician, Medical Device Reprocessing, Veterinary Medical Centre
University of Saskatchewan
Saskatoon, SK
Nature of Work: This position provides services required of a hospital MDR unit and maintains a high quality of sterility and inventory control. Normal hospital central service environment…
Added 16 mins ago
ST
Intermediate Commissioning Engineer/Technologist
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Richmond, BC
- Full-time
Saltworks is a 2025 Technology Fast 50 company and EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 31 mins ago
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Head of Trading
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- Full-time
Lead and oversee trading activities across equities, fixed income and derivatives, ensuring high-quality, timely and disciplined execution.
Added 31 mins ago
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Head of Lighting
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Banff, AB · AB- Banff, Alberta
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…based in process as well as traditionally defined technical quality. We are looking for someone who is energetic and committed to creating a positive work…
Added 31 mins ago
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Manager, Facilities Management
Starlim North America
London, ON
- Full-time
…facility-related systems in support of a 24/7 manufacturing operation. Lead the Facility Cleaning and Facility Technical teams and provide hands-on technical leadership, supported by a…
Added 31 mins ago
FL
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- Full-time
We provide dependable, damage-free transportation and commercial warehousing solutions that help clients save time and control costs. Drawing on extensive global supply chain experience,…
Added 31 mins ago
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Vehicle Inspection Specialist
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- Full-time
…Operations Manager and accountable to the Vehicle Inspection Team Lead, the VIS is responsible for completing inspections using our established processes, including off site inspections for…
Added 31 mins ago
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- Full-time
Project planning and operational delivery are central to the role. You’ll lead internal and external stakeholder management, budgeting, creative assets, feasibility reviews, production…
Added 31 mins ago
M
Sr. Specialist, Risk Oversight and Policy Support
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- Full-time
…monthly reviews to assess compliance with sales practices and quality standards and provides RESL policy interpretation and…
Added 46 mins ago
Director of Firmware Engineering
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Celero is seeking an experienced, hands-on, and strategic Director of Firmware Engineering to lead the architecture, development, and validation of embedded firmware for our next-generation…
Added 46 mins ago
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HR Solutions

Manager, Disability & Risk Management

ON, Canada
Greater St-Catharines-Niagara Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

The Manager, Disability & Risk Management provides leadership and subject-matter expertise

for the organization’s occupational and non-occupational disability, workplace injury and claims

management programs. The Manager is accountable for the effective management of complex

claims, regulatory reporting, return-to-work and accommodation processes, appeals and hearing preparation, and the integrity of related data and reporting.

Working with employees, operational leaders, Human Resources, medical providers, insurers,

legal counsel and regulatory bodies, the Manager develops practical strategies that support fair,

timely and sustainable outcomes while managing organizational risk and ensuring compliance

with applicable requirements.

Key Responsibilities:

 Provide strategic and operational leadership for occupational and non-occupational

disability and claims management, establishing consistent practices, priorities, service

standards and controls across the organization.

 Manage complex, high-risk and disputed workplace injury and personal illness claims from

initial review through resolution, including assessment of causation, entitlement, medical

information, functional abilities, claim strategy and financial exposure.

 Lead workplace accommodation and return-to-work planning in collaboration with

employees, leaders, Human Resources, unions and medical or rehabilitation providers,

with a focus on safe, timely and sustainable outcomes.

 Oversee investigations and evidence gathering related to workplace incidents and claims,

including witness interviews, medical and operational information, chronology

development and preservation of complete and accurate claim records.

 Lead the organization’s response to Workplace Safety and Insurance Board (WSIB)

matters, including claim submissions, correspondence, objections, appeals and

reconsideration requests.

 Prepare for and attend WSIB appeal proceedings and Workplace Safety and Insurance

Appeals Tribunal (WSIAT) hearings on behalf of the employer, including developing case

strategy, reviewing the claim record, coordinating documentary and witness evidence,

preparing written submissions and working with legal counsel or external representatives

as required.

 Assess hearing and litigation risk, be comfortable briefing others on material claims and

appeals, and recommend settlement, appeal or case-management strategies within

delegated authority.

 Ensure all internal and external reporting is completed accurately and within applicable

regulatory, policy and administrative requirements following workplace accidents, injuries

and illnesses.

 Maintain effective communication with employees, operational leaders, Human

Resources and other stakeholders regarding claim status, restrictions, return-to-work

plans, risks, decisions and required actions.

 Build productive working relationships with WSIB representatives, insurers, medical

providers, legal counsel, industry associations and other external partners.

 Lead the collection, quality assurance and analysis of incident, injury, disability and claims

data; maintain accurate databases and prepare regular and ad hoc reports, dashboards

and trend analysis for senior leadership.

 Use claim, absence and incident trends to identify emerging risks and recommend

preventive actions, process improvements, training or policy changes.

 Participate in relevant industry committees and forums to monitor developments, share

practices and support a consistent industry approach to injury prevention and

compensatory claims.

 Oversee claim-related financial administration, including invoices, employee expenses,

reserves, recovery opportunities and other cost-control activities, in partnership with

Finance and internal stakeholders.

 Develop and maintain disability and claims management procedures, tools, templates and

training materials, and provide guidance and coaching to leaders and Human Resources

team members.

 Lead or support projects and continuous improvement initiatives related to disability

management, workplace injury claims, accommodations, data integrity and risk reduction.

 Protect confidential and sensitive information and exercise sound judgement, discretion

and diplomacy in all matters.

Skills, Abilities and Experience:

 Post-secondary education in Human Resources, Disability Management, Occupational

Health, Health Sciences, Business, Law or a related discipline, or an equivalent

combination of education and experience.

 Extensive experience in disability and claims management, with demonstrated ability to

lead complex matters, exercise independent judgement, influence outcomes and provide

subject-matter guidance to stakeholders.

 Demonstrated experience preparing employer submissions and evidence for WSIB

objections or appeals and participating in WSIB or WSIAT proceedings; experience

working with legal counsel and witnesses is an asset.

 Strong knowledge of Ontario workplace safety and insurance legislation, policy and

appeals processes, together with applicable human rights, accommodation, privacy and

employment requirements.

 Demonstrated ability to assess risk, analyze medical and factual evidence, develop

defensible recommendations and communicate complex issues clearly to senior leaders

and other stakeholders.

 Experience leading programs, projects or process improvements and providing functional

direction, coaching or guidance to others.

 Excellent written and verbal communication, advocacy, negotiation and presentation

skills.

 Strong organization, planning and prioritization skills, with the ability to manage multiple

complex matters, deadlines and competing priorities independently.

 Advanced proficiency with Microsoft Office, including Excel, and experience using claims,

HR, case-management or reporting systems.

 Ability to establish and maintain effective working relationships with employees, leaders,

unions, regulators, insurers, counsel, medical providers and other stakeholders.

 High degree of confidentiality, professionalism, discretion and attention to detail.

 Sound judgement and a balanced approach that considers employee needs, legal

obligations, operational requirements and organizational risk.

 Valid passport and driver’s license, with the ability to travel as required and no travel

restrictions.

Apply About employer

More about this job

Responsibilities

Lead occupational and non-occupational disability and claims programs, managing complex claims, investigations, accommodations, return-to-work plans, regulatory reporting, and WSIB or WSIAT appeals. Oversee claims data, financial administration, stakeholder relationships, risk reduction, and continuous improvement while advising leaders and ensuring compliance.

Requirements

Requires post-secondary education in a relevant discipline or equivalent education and experience, extensive disability and claims management experience, and demonstrated experience preparing WSIB appeal submissions and participating in proceedings. Candidates need strong knowledge of Ontario insurance, human rights, accommodation, privacy, and employment requirements, along with leadership, analytical, communication, organizational, and Microsoft Office skills; a valid passport and driver’s license are also required.

Skills

Disability Management
Claims Management
WSIB Appeals
WSIAT Hearings
Workplace Accommodation
Return-To-Work Planning
Risk Assessment
Regulatory Compliance
Evidence Analysis
Incident Investigation
Data Analysis and Reporting
Ontario Workplace Safety and Insurance Legislation
Human Rights and Employment Requirements
Negotiation and Advocacy
Program Leadership
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Occupational Disability
Non-Occupational Disability
Workplace Injury Claims
WSIB
WSIAT
Claims Management
Return-To-Work
Workplace Accommodation
Appeals
Regulatory Reporting
Incident Investigation
Medical Evidence
Functional Abilities
Claim Reserves
Risk Management
Human Rights
Privacy Requirements
Employment Requirements
Claims Data
Dashboards
Trend Analysis
Continuous Improvement
Legal Counsel
Microsoft Office
Microsoft Excel
Case-Management Systems

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