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Added 11 mins ago
R(
Assistant Store Manager - Smart Centers Cambridge
Reitmans (Canada) Ltée/Ltd
Cambridge, ON
- Full-time
Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
Added 11 mins ago
GD
Senior Human Factors Engineering Analyst
General Dynamics Missions System International
Ottawa, ON
- $110,000 to $138,000 CAD / year
- Full-time
Lead HFE activities across assigned programs, defining objectives, methods, deliverables, schedules, and measures of success.
Added 11 mins ago
FC
Project Coordinator
FLINT Corp.
Sherwood Park, AB
- Full-time
…fabrication, and environmental services. Committed to safety and quality, we foster a workplace culture that values innovation and sustainability. With a strong local presence and top-tier…
Added 11 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
Lead the POG quality control process, maintaining high standards for visual merchandising and data integrity to support effective store execution.
Added 26 mins ago
K
AWS Cloud Engineering Team Lead
Kyndryl
Toronto, ON
- Contract
Position: AWS Cloud Engineering Team Lead (Cloud Operations)
Added 26 mins ago
BB
Accounting Manager
Big Box Outlet Store
Abbotsford, BC
- Full-time
Review and approve journal entries, account reconciliations, and financial reports prepared by the accounting team, maintaining a high standard of quality and internal control compliance.
Added 26 mins ago
GD
Senior Human Factors Engineering Analyst
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $138,000 CAD / year
- Full-time
Lead HFE activities across assigned programs, defining objectives, methods, deliverables, schedules, and measures of success.
Added 26 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON
- Full-time
Lead the POG quality control process, maintaining high standards for visual merchandising and data integrity to support effective store execution.
Added 26 mins ago
RU
Director, National Construction
Recipe Unlimited Corporation
Vaughan, ON
- Full-time
Implement and oversee quality control processes to ensure construction standards are met
Added 26 mins ago
E
Project Manager
EllisDon
ON · Ontario Projects
- Full-time
Manage document control (RFIs, submittals, change orders, agreements) and ensure alignment with contract and estimate documents
Added 26 mins ago
E
Assistant Project Manager
EllisDon
AB · Alberta Projects
- Full-time
Assist in preparing detailed scopes of work, requests for proposal documents, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification.
Added 27 mins ago
Director, Surveys and Geomatics
Infrastructure Ontario
Toronto, ON
…supervise the design and implementation of standards, and ensure quality…
Added 40 mins ago
JH
Restaurant Chef - Upscale Dining
JRoss Hospitality Recruiters
Banff, AB
- Full-time
Lead, mentor, and develop a high-performing culinary team, fostering a culture of creativity, accountability, and excellence.
Added 41 mins ago
GV
Project Manager Construction & Commissioning / Chef de projet Construction & Mise en service
GE Vernova
Brossard, QC
- Full-time
…chain, so the Site Manager and TFA can focus on safe, high-quality, on-time execution in the field. You know the contract, control the budget, validate every purchase, and hold a veto right…
Added 56 mins ago
AC
Senior Project Manager - Civil
Accenture Construct
Toronto, ON
- Full-time
Oversee ongoing quality control, participate in quality issue resolution, and manage internal quality control checks for the project.
Added 56 mins ago
N
Application & Systems Operations Delivery Lead
Nutrien
Saskatoon, SK
- Full-time
Ensure change requests include proper documentation, test evidence, and risk assessment to support quality and reliable delivery
Added 56 mins ago
CT
Lead QA Engineer
Cosmo Technologies
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
As Lead QA Engineer, you will own the overall quality strategy for our hardware, firmware, mobile apps, cloud services and AI‑powered features. You'll combine hands-on testing (manual and…
Added 56 mins ago
F
Sous Chef
Factor_
Mississauga, ON
- Full-time
…Chef, you will ensure that all food prepared meets the highest quality standards, the first batch is identical to the last, and our production stays on track. As a part of our Kitchen…
Added 56 mins ago
OT
Architectural Quality Inspector
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
Improve the quality of life for commuters by reducing daily travel time.
Added 56 mins ago
F
Sous Chef
Factor_
Mississauga, ON
- Full-time
…Chef, you will ensure that all food prepared meets the highest quality standards, the first batch is identical to the last, and our production stays on track. As a part of our Kitchen…
Added 56 mins ago
IP
Manager - Coating Technologies & Development
IMPACT Pump Solutions
Calgary, AB
- Full-time
This position leads departmental employees and oversees production scheduling, equipment readiness, process control, quality, product and process development, and continuous improvement.…
Added 56 mins ago
Director, Engineering, Pacific Link
Trans Mountain
Calgary, AB
Lead an integrated engineering organization across Engineering, Construction, Supply Chain, Project Controls, Commissioning, Operations Readiness, Safety, Environment, Regulatory, Land,…
Added 56 mins ago
C
Lead QA Engineer
COSMO
Remote, Canada
- $95,000 to $130,000 CAD / year
- Full-time
- Remote
As Lead QA Engineer, you will own the overall quality strategy for our hardware, firmware, mobile apps, cloud services and AI‑powered features. You’ll combine hands-on testing (manual and…
Added 56 mins ago
Senior Application Developer (Computer Services Officer 4)
The Government of Nova Scotia
Halifax, NS
As a Senior Application Developer within the Citizen and Business Services team, you will lead the design, development, modernization, and support of enterprise-grade applications and…
Added 56 mins ago
Senior Purchaser
QinetiQ
Medicine Hat, AB
…relationships and supports supply-risk mitigation while balancing cost, quality, delivery and technical requirements. The role maintains accurate procurement records, monitors supplier…

HR Solutions

Manager, Disability & Risk Management

ON, Canada
Greater St-Catharines-Niagara Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

The Manager, Disability & Risk Management provides leadership and subject-matter expertise

for the organization’s occupational and non-occupational disability, workplace injury and claims

management programs. The Manager is accountable for the effective management of complex

claims, regulatory reporting, return-to-work and accommodation processes, appeals and hearing preparation, and the integrity of related data and reporting.

Working with employees, operational leaders, Human Resources, medical providers, insurers,

legal counsel and regulatory bodies, the Manager develops practical strategies that support fair,

timely and sustainable outcomes while managing organizational risk and ensuring compliance

with applicable requirements.

Key Responsibilities:

 Provide strategic and operational leadership for occupational and non-occupational

disability and claims management, establishing consistent practices, priorities, service

standards and controls across the organization.

 Manage complex, high-risk and disputed workplace injury and personal illness claims from

initial review through resolution, including assessment of causation, entitlement, medical

information, functional abilities, claim strategy and financial exposure.

 Lead workplace accommodation and return-to-work planning in collaboration with

employees, leaders, Human Resources, unions and medical or rehabilitation providers,

with a focus on safe, timely and sustainable outcomes.

 Oversee investigations and evidence gathering related to workplace incidents and claims,

including witness interviews, medical and operational information, chronology

development and preservation of complete and accurate claim records.

 Lead the organization’s response to Workplace Safety and Insurance Board (WSIB)

matters, including claim submissions, correspondence, objections, appeals and

reconsideration requests.

 Prepare for and attend WSIB appeal proceedings and Workplace Safety and Insurance

Appeals Tribunal (WSIAT) hearings on behalf of the employer, including developing case

strategy, reviewing the claim record, coordinating documentary and witness evidence,

preparing written submissions and working with legal counsel or external representatives

as required.

 Assess hearing and litigation risk, be comfortable briefing others on material claims and

appeals, and recommend settlement, appeal or case-management strategies within

delegated authority.

 Ensure all internal and external reporting is completed accurately and within applicable

regulatory, policy and administrative requirements following workplace accidents, injuries

and illnesses.

 Maintain effective communication with employees, operational leaders, Human

Resources and other stakeholders regarding claim status, restrictions, return-to-work

plans, risks, decisions and required actions.

 Build productive working relationships with WSIB representatives, insurers, medical

providers, legal counsel, industry associations and other external partners.

 Lead the collection, quality assurance and analysis of incident, injury, disability and claims

data; maintain accurate databases and prepare regular and ad hoc reports, dashboards

and trend analysis for senior leadership.

 Use claim, absence and incident trends to identify emerging risks and recommend

preventive actions, process improvements, training or policy changes.

 Participate in relevant industry committees and forums to monitor developments, share

practices and support a consistent industry approach to injury prevention and

compensatory claims.

 Oversee claim-related financial administration, including invoices, employee expenses,

reserves, recovery opportunities and other cost-control activities, in partnership with

Finance and internal stakeholders.

 Develop and maintain disability and claims management procedures, tools, templates and

training materials, and provide guidance and coaching to leaders and Human Resources

team members.

 Lead or support projects and continuous improvement initiatives related to disability

management, workplace injury claims, accommodations, data integrity and risk reduction.

 Protect confidential and sensitive information and exercise sound judgement, discretion

and diplomacy in all matters.

Skills, Abilities and Experience:

 Post-secondary education in Human Resources, Disability Management, Occupational

Health, Health Sciences, Business, Law or a related discipline, or an equivalent

combination of education and experience.

 Extensive experience in disability and claims management, with demonstrated ability to

lead complex matters, exercise independent judgement, influence outcomes and provide

subject-matter guidance to stakeholders.

 Demonstrated experience preparing employer submissions and evidence for WSIB

objections or appeals and participating in WSIB or WSIAT proceedings; experience

working with legal counsel and witnesses is an asset.

 Strong knowledge of Ontario workplace safety and insurance legislation, policy and

appeals processes, together with applicable human rights, accommodation, privacy and

employment requirements.

 Demonstrated ability to assess risk, analyze medical and factual evidence, develop

defensible recommendations and communicate complex issues clearly to senior leaders

and other stakeholders.

 Experience leading programs, projects or process improvements and providing functional

direction, coaching or guidance to others.

 Excellent written and verbal communication, advocacy, negotiation and presentation

skills.

 Strong organization, planning and prioritization skills, with the ability to manage multiple

complex matters, deadlines and competing priorities independently.

 Advanced proficiency with Microsoft Office, including Excel, and experience using claims,

HR, case-management or reporting systems.

 Ability to establish and maintain effective working relationships with employees, leaders,

unions, regulators, insurers, counsel, medical providers and other stakeholders.

 High degree of confidentiality, professionalism, discretion and attention to detail.

 Sound judgement and a balanced approach that considers employee needs, legal

obligations, operational requirements and organizational risk.

 Valid passport and driver’s license, with the ability to travel as required and no travel

restrictions.

Apply About employer

More about this job

Responsibilities

Lead occupational and non-occupational disability and claims programs, managing complex claims, investigations, accommodations, return-to-work plans, regulatory reporting, and WSIB or WSIAT appeals. Oversee claims data, financial administration, stakeholder relationships, risk reduction, and continuous improvement while advising leaders and ensuring compliance.

Requirements

Requires post-secondary education in a relevant discipline or equivalent education and experience, extensive disability and claims management experience, and demonstrated experience preparing WSIB appeal submissions and participating in proceedings. Candidates need strong knowledge of Ontario insurance, human rights, accommodation, privacy, and employment requirements, along with leadership, analytical, communication, organizational, and Microsoft Office skills; a valid passport and driver’s license are also required.

Skills

Disability Management
Claims Management
WSIB Appeals
WSIAT Hearings
Workplace Accommodation
Return-To-Work Planning
Risk Assessment
Regulatory Compliance
Evidence Analysis
Incident Investigation
Data Analysis and Reporting
Ontario Workplace Safety and Insurance Legislation
Human Rights and Employment Requirements
Negotiation and Advocacy
Program Leadership
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Occupational Disability
Non-Occupational Disability
Workplace Injury Claims
WSIB
WSIAT
Claims Management
Return-To-Work
Workplace Accommodation
Appeals
Regulatory Reporting
Incident Investigation
Medical Evidence
Functional Abilities
Claim Reserves
Risk Management
Human Rights
Privacy Requirements
Employment Requirements
Claims Data
Dashboards
Trend Analysis
Continuous Improvement
Legal Counsel
Microsoft Office
Microsoft Excel
Case-Management Systems

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