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Added 29 mins ago
MG
Financial Controller
M Group of Companies
Barrie, ON
- Full-time
We are excited to introduce a new opportunity for an experienced and strategic Financial Controller to join The M Group! The Financial Controller will oversee the organization's financial…
Added 29 mins ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
Technology Operations & Risk (TOR) partners across Technology, Risk, Audit, Compliance, and Business teams to strengthen governance, improve controls, support regulatory commitments, and…
Added 43 mins ago
LC
Senior Manager, Financial Reporting_FT-Perm
LOFT Community Services
Toronto, ON
- $100,341 to $131,708 CAD / year
- Full-time
Reporting to the Director, Finance, the Senior Manager, Financial Reporting is the operational leader of LOFT's financial reporting function, accountable for translating organizational…
Added 43 mins ago
R
Portfolio Manager - Quantitative Strategies & Macro Credit
RPIA
Toronto, ON
- Full-time
The Portfolio Manager will play a key role in portfolio construction, quantitative risk analysis and macro credit hedging across RPIA's investment strategies. Working closely with Portfolio…
Added 58 mins ago
R&
Senior Group Audit Manager, Cybersecurity
Robertson & Company Ltd.
Toronto, ON
- Full-time
Identify emerging risks, trends, and regulatory developments, escalating concerns and recommending actions to senior leadership.
Added 59 mins ago
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- Full-time
Provides support and delivers operational processes to ensure timely and accurate processing of securities and trade transactions are booked correctly in systems for clean downstream…
Added 1 hour ago
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Aquilini Group
Vancouver, BC
- Full-time
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Added 1 hour ago
WT
Manager, Collateral Management
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Remote, Canada
- $116,000 to $145,000 CAD / year
- Full-time
- Remote
As the Manager, Collateral Management, you will report to the Senior Manager of Cash & Collateral Management and will be responsible for collaborating with a number of stakeholders to…
Added 1 hour ago
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IT Operations Analyst IV
TD
Toronto, ON
- Full-time
…day-to-day technology operations, asset management, reporting, process governance, and administrative activities within a fast-paced warehouse environment. Working as part of a team of…
Added 1 hour ago
TO
Senior Contract Analyst
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Calgary, AB
- Contract
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Added 1 hour ago
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Contrôleur manufacturier – Bilingue (français et anglais)Financial Controller- Bilingual
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- Full-time
Added 1 hour ago
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Senior Payroll Administrator
The Keg Steakhouse + Bar
Vancouver, BC
- $82,000 to $92,000 CAD / year
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The Senior Payroll Administrator, reporting to Senior Manager of Payroll, serves as a key member of the payroll team and acts as the primary backup to the Senior Payroll Manager. This role…
Added 1 hour ago
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Manager, Fixed Operations
The Jim Pattison Auto Group
North Vancouver, BC
- Full-time
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 1 hour ago
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Vancouver, BC
- Full-time
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Added 1 hour ago
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Manager/Senior Manager, Fintech Solution (Bangkok Based, Relocation Provided)
Agoda
Montreal, QC
- Full-time
As a Manager/Senior Manager, you’ll spearhead our team’s growth, leveraging your extensive experience to architect and refine finance systems and processes. Your role as a tech-savvy…
Added 1 hour ago
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Project Field Coordinator, Mine
Nutrien
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- Full-time
Reporting to the Mine Maintenance Engineering & Capital Projects Senior Supervisor, the Project Field Coordinator is responsible for the coordination and safe execution of field…
Added 1 hour ago
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Senior Accountant
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Dieppe, NB
- Full-time
Reporting to the Accounting Manager, the Senior Accountant will combine hands-on accounting with financial analysis and process improvement. This is a strong opportunity for an experienced…
Added 1 hour ago
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Senior Accountant and Reporting Specialist
WCB Nova Scotia
Dartmouth, NS
- Full-time
The Senior Accountant and Reporting Specialist is responsible for the preparation, analysis, and finalization of quarterly and annual financial statements and financial reporting, ensuring…
Added 1 hour ago
TM
Manager, Project Controls - Capital Projects
Trans Mountain
Calgary, AB
- Full-time
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Added 1 hour ago
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Added 1 hour ago
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Manager, Governance and Controls Team FIRST
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…Tier 1 Risk Types. Contributes to the design of governance and control requirements for products, processes, and channels. Supports the design, development, automation, and coordination of…
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Senior Manager, Money Movement
BMO
Toronto, ON · BMOPLACE
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The Senior Manager, Money Movement is a key member of the Everyday Banking Money Movement team within Canadian Personal Banking. The role is responsible for leading the development and…
Added 1 hour ago
B
Senior Manager, Money Movement
BMO
Toronto, ON
- Full-time
The Senior Manager, Money Movement is a key member of the Everyday Banking Money Movement team within Canadian Personal Banking. The role is responsible for leading the development and…
Added 1 hour ago
PM
Manager, Compliance
Picton Mahoney Asset Management
Toronto, ON
- Full-time
We're looking for a knowledgeable, detail-oriented Manager, Compliance to join our Compliance team, reporting to the Senior Director, Compliance. You will focus on sales, marketing and…
Added 1 hour ago
Manager, Project Controls - Capital Projects
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Project Controls – Capital Projects. In this position, you will…

HR Solutions

Manager, Disability & Risk Management

ON, Canada
Greater St-Catharines-Niagara Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

The Manager, Disability & Risk Management provides leadership and subject-matter expertise

for the organization’s occupational and non-occupational disability, workplace injury and claims

management programs. The Manager is accountable for the effective management of complex

claims, regulatory reporting, return-to-work and accommodation processes, appeals and hearing preparation, and the integrity of related data and reporting.

Working with employees, operational leaders, Human Resources, medical providers, insurers,

legal counsel and regulatory bodies, the Manager develops practical strategies that support fair,

timely and sustainable outcomes while managing organizational risk and ensuring compliance

with applicable requirements.

Key Responsibilities:

 Provide strategic and operational leadership for occupational and non-occupational

disability and claims management, establishing consistent practices, priorities, service

standards and controls across the organization.

 Manage complex, high-risk and disputed workplace injury and personal illness claims from

initial review through resolution, including assessment of causation, entitlement, medical

information, functional abilities, claim strategy and financial exposure.

 Lead workplace accommodation and return-to-work planning in collaboration with

employees, leaders, Human Resources, unions and medical or rehabilitation providers,

with a focus on safe, timely and sustainable outcomes.

 Oversee investigations and evidence gathering related to workplace incidents and claims,

including witness interviews, medical and operational information, chronology

development and preservation of complete and accurate claim records.

 Lead the organization’s response to Workplace Safety and Insurance Board (WSIB)

matters, including claim submissions, correspondence, objections, appeals and

reconsideration requests.

 Prepare for and attend WSIB appeal proceedings and Workplace Safety and Insurance

Appeals Tribunal (WSIAT) hearings on behalf of the employer, including developing case

strategy, reviewing the claim record, coordinating documentary and witness evidence,

preparing written submissions and working with legal counsel or external representatives

as required.

 Assess hearing and litigation risk, be comfortable briefing others on material claims and

appeals, and recommend settlement, appeal or case-management strategies within

delegated authority.

 Ensure all internal and external reporting is completed accurately and within applicable

regulatory, policy and administrative requirements following workplace accidents, injuries

and illnesses.

 Maintain effective communication with employees, operational leaders, Human

Resources and other stakeholders regarding claim status, restrictions, return-to-work

plans, risks, decisions and required actions.

 Build productive working relationships with WSIB representatives, insurers, medical

providers, legal counsel, industry associations and other external partners.

 Lead the collection, quality assurance and analysis of incident, injury, disability and claims

data; maintain accurate databases and prepare regular and ad hoc reports, dashboards

and trend analysis for senior leadership.

 Use claim, absence and incident trends to identify emerging risks and recommend

preventive actions, process improvements, training or policy changes.

 Participate in relevant industry committees and forums to monitor developments, share

practices and support a consistent industry approach to injury prevention and

compensatory claims.

 Oversee claim-related financial administration, including invoices, employee expenses,

reserves, recovery opportunities and other cost-control activities, in partnership with

Finance and internal stakeholders.

 Develop and maintain disability and claims management procedures, tools, templates and

training materials, and provide guidance and coaching to leaders and Human Resources

team members.

 Lead or support projects and continuous improvement initiatives related to disability

management, workplace injury claims, accommodations, data integrity and risk reduction.

 Protect confidential and sensitive information and exercise sound judgement, discretion

and diplomacy in all matters.

Skills, Abilities and Experience:

 Post-secondary education in Human Resources, Disability Management, Occupational

Health, Health Sciences, Business, Law or a related discipline, or an equivalent

combination of education and experience.

 Extensive experience in disability and claims management, with demonstrated ability to

lead complex matters, exercise independent judgement, influence outcomes and provide

subject-matter guidance to stakeholders.

 Demonstrated experience preparing employer submissions and evidence for WSIB

objections or appeals and participating in WSIB or WSIAT proceedings; experience

working with legal counsel and witnesses is an asset.

 Strong knowledge of Ontario workplace safety and insurance legislation, policy and

appeals processes, together with applicable human rights, accommodation, privacy and

employment requirements.

 Demonstrated ability to assess risk, analyze medical and factual evidence, develop

defensible recommendations and communicate complex issues clearly to senior leaders

and other stakeholders.

 Experience leading programs, projects or process improvements and providing functional

direction, coaching or guidance to others.

 Excellent written and verbal communication, advocacy, negotiation and presentation

skills.

 Strong organization, planning and prioritization skills, with the ability to manage multiple

complex matters, deadlines and competing priorities independently.

 Advanced proficiency with Microsoft Office, including Excel, and experience using claims,

HR, case-management or reporting systems.

 Ability to establish and maintain effective working relationships with employees, leaders,

unions, regulators, insurers, counsel, medical providers and other stakeholders.

 High degree of confidentiality, professionalism, discretion and attention to detail.

 Sound judgement and a balanced approach that considers employee needs, legal

obligations, operational requirements and organizational risk.

 Valid passport and driver’s license, with the ability to travel as required and no travel

restrictions.

Apply About employer

More about this job

Responsibilities

Lead occupational and non-occupational disability and claims programs, managing complex claims, investigations, accommodations, return-to-work plans, regulatory reporting, and WSIB or WSIAT appeals. Oversee claims data, financial administration, stakeholder relationships, risk reduction, and continuous improvement while advising leaders and ensuring compliance.

Requirements

Requires post-secondary education in a relevant discipline or equivalent education and experience, extensive disability and claims management experience, and demonstrated experience preparing WSIB appeal submissions and participating in proceedings. Candidates need strong knowledge of Ontario insurance, human rights, accommodation, privacy, and employment requirements, along with leadership, analytical, communication, organizational, and Microsoft Office skills; a valid passport and driver’s license are also required.

Skills

Disability Management
Claims Management
WSIB Appeals
WSIAT Hearings
Workplace Accommodation
Return-To-Work Planning
Risk Assessment
Regulatory Compliance
Evidence Analysis
Incident Investigation
Data Analysis and Reporting
Ontario Workplace Safety and Insurance Legislation
Human Rights and Employment Requirements
Negotiation and Advocacy
Program Leadership
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Occupational Disability
Non-Occupational Disability
Workplace Injury Claims
WSIB
WSIAT
Claims Management
Return-To-Work
Workplace Accommodation
Appeals
Regulatory Reporting
Incident Investigation
Medical Evidence
Functional Abilities
Claim Reserves
Risk Management
Human Rights
Privacy Requirements
Employment Requirements
Claims Data
Dashboards
Trend Analysis
Continuous Improvement
Legal Counsel
Microsoft Office
Microsoft Excel
Case-Management Systems

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