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Added 13 mins ago
Customer Business Development Manager
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Job Title: Customer Business Development Manager
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HR Solutions

Quality Supervisor

ON, Canada
Niagara, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience:  Minimum 5 years of experience in quality supervision, leadership role, for a multidisciplined
Posting language: English
Posted: Oct 30, 2026

Original job description

Title

Quality Supervisor

Reports To

Plant Manager

Requirements

 Diploma in a related field from a College or University preferred.

 ASQ Certification highly sought (CQE; CSSBB; CMQ).

 Minimum 5 years of experience in quality supervision, leadership role, for a multidisciplined

manufacturing company, preferably automotive.

 Understanding of GD&T, and Gauge Repeatability and Reproducibility (MSA’s).

 Automotive industry experience preferred.

 Certified Quality Engineer/Certified Quality Technician preferred, Certified Manager of

Quality/Operational Excellence preferred.

 Ability to effectively problem-solve and communicate in English (orally and in writing).

 Team player within a multi-disciplined team.

 Strong organizational skill set.

 Experience in cross functional team analysis.

 Working knowledge of Microsoft Office products, including Excel, Word, Outlook, and

Windows.

 Excellent analytical and problem solving skills.

 Strong written and verbal skills to communicate with all levels of the organization.

 Strong customer service orientation.

 First Aid skills and/or certificates are considered assets.

 Practical experience with risk management, product testing, capability studies, and

control plans.

 Direct knowledge of IATF16949 QA methodologies within the automotive sector.

 Practical experience with risk management, product testing, capability studies, control

plans, and PFMEA’s.

 Training and knowledge of Six Sigma techniques and Lean Manufacturing are desirable.

 Highly motivated and self-directed capable of multi-tasking, and able to work with minimal

supervision.

 Extreme detail-oriented and analytical thinker.

 Able to interface directly with cross-functional teams.

 Ability to create and review technical documentation, including project plans, test

procedures, and design documents.

 Able to develop, review, and maintain metrics and quality audits.

 Strong problem identification and problem resolution skills.

 A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and

people management skills.

 Able to build and maintain lasting relationships with other departments, key business

partners, and government agencies.

 Strong work ethic and positive team attitude.

 Knowledge of ISO 14000.

Revised 2021/01/01

Core Competencies

 Honesty and integrity

 Positive attitude

 Good communication skills

 Good decision making skills

 Work independently

 Good team player

 Recognize quality as a survival issue

 Leadership

 Good customer relations and presentation

 Problem solving ability

 Continuous improvement

 Ambitious

 Quality Minded

 Time management

 Adaptability/flexibility

 Result focus

 Accountability and dependability

 Mathematical reasoning

Job Duties

 Strong knowledge of:

o Statistical Process Control.

o Measuring Instruments.

o Blueprint reading.

o IATF16949 requirements.

o FMEA.

o Basic metrology.

o PPAP and ISIR.

o GR&R, Linearity, Stability and Bias.

o Control plans.

o Flow charts.

 Must ensure compliance with the Ontario Health and Safety Act. Must perform duties as

set out in the Health and Safety Manual.

 Must ensure compliance with Environmental Policy and Ministry of the Environment

Regulations.

 Must ensure retention of the IATF16949 Quality Status.

 Must carry out management responsibilities as set out in the Management System

Manual.

 Contribute to the submission of Engineering and Prototype samples

o Must ensure quality and timing of engineering samples, as well as required

documentation.

o Internal Audits.

 Contribute to the Plant’s PPAP submissions

o Must ensure quality and timing of PPAP samples, as well as required

documentation.

 Responsible for adherence to Customer Specific Requirements

o Ensure timely recertifications performed.

o Review monthly customer performance reports and implement Corrective Actions

as required.

Revised 2021/01/01

o Travel to customers’ facilities as required for quality issues or Supplier

Conferences.

 Track scrap and production goals as set out.

 Understand and adhere to the control and containment procedure for non-conforming or

suspect non-conforming product, including stopping shipment and stopping production to

correct quality problems where applicable.

 Provide leadership developing and directing QA and quality improvement initiatives for all

company products and services.

 Monitor QA systems and advise executive team on system performance; publish

statistics regarding performance against set goals.

 Perform gap analysis between applicable and current ISO standards; establish and

implement a quality plan to bring the company into ISO compliance.

 Perform internal QA audits that are compliant with corporate policies, practices, and

procedures.

 Collaborate with client-facing QA representatives to ensure full customer satisfaction with

the company's products and services.

 Establish and maintain a QA program for monitoring supplier quality, including audits,

controls, and other qualifiers.

 Conduct risk analyses, verification, validation activities, and formal design reviews, as

applicable.

 Support new product development and continuous improvement and by integrating

quality control tools (e.g. Lean, Six Sigma, etc.) into processes.

 Promote and advocate quality achievement and performance improvement across the

organization.

 Act as liaison with customer auditors and assume responsibility for ensuring corrective

actions with customer specifications.

 Ensure ongoing compliance with local, national, and international standards and

legislation.

 Persuade staff to adopt and incorporate quality methods into their work.

 Create and maintain QA control documentation.

 Identify relevant QA training needs and opportunities.

 Maintain a constant awareness of company profitability, including budgetary control

issues.

 Take the lead in scrap reduction initiatives plant wide.

 Monitor supplier quality management system status, including second party audits where

applicable.

 Assist with control of production with operator work instructions.

 Initiate, manage, and close all corrective actions pertaining to part quality.

Training Requirements

Apply About employer

More about this job

Responsibilities

Lead quality assurance and improvement initiatives, maintain IATF 16949 compliance, and oversee audits, customer requirements, supplier quality, and corrective actions. Monitor quality performance and scrap, support engineering samples and PPAP submissions, and promote quality practices across the plant.

Requirements

Requires at least five years of quality supervision or leadership experience in a multidisciplinary manufacturing environment; automotive experience is preferred. A related diploma and ASQ certifications are preferred, along with knowledge of IATF 16949, GD&T, MSA, FMEA, control plans, and quality improvement methods.

Skills

Quality Assurance
IATF 16949
Statistical Process Control
FMEA
PPAP
GD&T
Measurement System Analysis
Internal Auditing
Corrective Actions
Risk Management
Lean Manufacturing
Six Sigma
Supplier Quality Management
Problem Solving
Leadership
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
IATF 16949
ISO 14000
Statistical Process Control
GD&T
Gauge Repeatability and Reproducibility
Measurement System Analysis
FMEA
PFMEA
PPAP
ISIR
Control Plans
Capability Studies
Basic Metrology
Blueprint Reading
Lean Manufacturing
Six Sigma
Risk Management
Product Testing
Internal Audits
Supplier Audits
Corrective Actions
Microsoft Excel
Microsoft Word
Microsoft Outlook
Quality Metrics
Scrap Reduction
Health and Safety Compliance
Environmental Compliance

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