Quality Supervisor

Title

Quality Supervisor

Reports To

Plant Manager

Requirements

 Diploma in a related field from a College or University preferred.

 ASQ Certification highly sought (CQE; CSSBB; CMQ).

 Minimum 5 years of experience in quality supervision, leadership role, for a multidisciplined

manufacturing company, preferably automotive.

 Understanding of GD&T, and Gauge Repeatability and Reproducibility (MSA’s).

 Automotive industry experience preferred.

 Certified Quality Engineer/Certified Quality Technician preferred, Certified Manager of

Quality/Operational Excellence preferred.

 Ability to effectively problem-solve and communicate in English (orally and in writing).

 Team player within a multi-disciplined team.

 Strong organizational skill set.

 Experience in cross functional team analysis.

 Working knowledge of Microsoft Office products, including Excel, Word, Outlook, and

Windows.

 Excellent analytical and problem solving skills.

 Strong written and verbal skills to communicate with all levels of the organization.

 Strong customer service orientation.

 First Aid skills and/or certificates are considered assets.

 Practical experience with risk management, product testing, capability studies, and

control plans.

 Direct knowledge of IATF16949 QA methodologies within the automotive sector.

 Practical experience with risk management, product testing, capability studies, control

plans, and PFMEA’s.

 Training and knowledge of Six Sigma techniques and Lean Manufacturing are desirable.

 Highly motivated and self-directed capable of multi-tasking, and able to work with minimal

supervision.

 Extreme detail-oriented and analytical thinker.

 Able to interface directly with cross-functional teams.

 Ability to create and review technical documentation, including project plans, test

procedures, and design documents.

 Able to develop, review, and maintain metrics and quality audits.

 Strong problem identification and problem resolution skills.

 A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and

people management skills.

 Able to build and maintain lasting relationships with other departments, key business

partners, and government agencies.

 Strong work ethic and positive team attitude.

 Knowledge of ISO 14000.

Revised 2021/01/01

Core Competencies

 Honesty and integrity

 Positive attitude

 Good communication skills

 Good decision making skills

 Work independently

 Good team player

 Recognize quality as a survival issue

 Leadership

 Good customer relations and presentation

 Problem solving ability

 Continuous improvement

 Ambitious

 Quality Minded

 Time management

 Adaptability/flexibility

 Result focus

 Accountability and dependability

 Mathematical reasoning

Job Duties

 Strong knowledge of:

o Statistical Process Control.

o Measuring Instruments.

o Blueprint reading.

o IATF16949 requirements.

o FMEA.

o Basic metrology.

o PPAP and ISIR.

o GR&R, Linearity, Stability and Bias.

o Control plans.

o Flow charts.

 Must ensure compliance with the Ontario Health and Safety Act. Must perform duties as

set out in the Health and Safety Manual.

 Must ensure compliance with Environmental Policy and Ministry of the Environment

Regulations.

 Must ensure retention of the IATF16949 Quality Status.

 Must carry out management responsibilities as set out in the Management System

Manual.

 Contribute to the submission of Engineering and Prototype samples

o Must ensure quality and timing of engineering samples, as well as required

documentation.

o Internal Audits.

 Contribute to the Plant’s PPAP submissions

o Must ensure quality and timing of PPAP samples, as well as required

documentation.

 Responsible for adherence to Customer Specific Requirements

o Ensure timely recertifications performed.

o Review monthly customer performance reports and implement Corrective Actions

as required.

Revised 2021/01/01

o Travel to customers’ facilities as required for quality issues or Supplier

Conferences.

 Track scrap and production goals as set out.

 Understand and adhere to the control and containment procedure for non-conforming or

suspect non-conforming product, including stopping shipment and stopping production to

correct quality problems where applicable.

 Provide leadership developing and directing QA and quality improvement initiatives for all

company products and services.

 Monitor QA systems and advise executive team on system performance; publish

statistics regarding performance against set goals.

 Perform gap analysis between applicable and current ISO standards; establish and

implement a quality plan to bring the company into ISO compliance.

 Perform internal QA audits that are compliant with corporate policies, practices, and

procedures.

 Collaborate with client-facing QA representatives to ensure full customer satisfaction with

the company's products and services.

 Establish and maintain a QA program for monitoring supplier quality, including audits,

controls, and other qualifiers.

 Conduct risk analyses, verification, validation activities, and formal design reviews, as

applicable.

 Support new product development and continuous improvement and by integrating

quality control tools (e.g. Lean, Six Sigma, etc.) into processes.

 Promote and advocate quality achievement and performance improvement across the

organization.

 Act as liaison with customer auditors and assume responsibility for ensuring corrective

actions with customer specifications.

 Ensure ongoing compliance with local, national, and international standards and

legislation.

 Persuade staff to adopt and incorporate quality methods into their work.

 Create and maintain QA control documentation.

 Identify relevant QA training needs and opportunities.

 Maintain a constant awareness of company profitability, including budgetary control

issues.

 Take the lead in scrap reduction initiatives plant wide.

 Monitor supplier quality management system status, including second party audits where

applicable.

 Assist with control of production with operator work instructions.

 Initiate, manage, and close all corrective actions pertaining to part quality.

Training Requirements