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Added 1 hour ago
Senior Analyst, Finance
Henkel group
Mississauga, ON
Lead and support the preparation of forecasts, annual plans and periodic business reviews, with ownership of designated areas of the P&L.
Added 2 hours ago
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Global Payroll Transformation Business Analyst
Hays
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Our client is seeking an experienced HRIS Business Analyst to join our global Financial Application Support Team, which is responsible for supporting and evolving our strategic HR, payroll,…
Added 2 hours ago
EG
Tax Analyst - SR&ED
EVAMAX GROUP | Maximize Innovation Funding | SR&ED & Grants
Oakville, ON
- Full-time
SR&ED - Scientific Research & Experimental Development
Added 2 hours ago
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Cost Analyst II
Worley
Calgary, AB · Edmonton, AB
- Full-time
We are currently recruiting for an Intermediate Cost Analyst. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Alberta.
Added 2 hours ago
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Consultant Business Systems
HSBC
Toronto, ON
- Full-time
Work closely with the Team Lead/ Business Analyst/ Project Manager, assisting with the requirements gathering process and support business user’s queries
Added 2 hours ago
M
AVP Retirement & Wealth Strategy
Manulife
Toronto, ON
- Full-time
Our Retirement & Wealth business serves over 6M customers worldwide, is a key contributor to GWAM earnings and is well positioned in all of our key markets.
Added 2 hours ago
NE
Senior QA Analyst (12 months Contract)
Nelson Education LTD
Remote, Canada
- Contract
- Remote
The Senior Quality Assurance Analyst works closely with product, development, design, infrastructure, and other QA team members to deliver reliable and accessible digital learning products.…
Added 3 hours ago
TR
Policy Analyst, Government Relations (CONTRACT POSITION)
Toronto Regional Real Estate Board
Toronto, ON · North York, ON
- $20 to $23 CAD / hour
- Contract
The Policy Analyst, Government Relations will be responsible for researching legislative and government policy issues related to TRREB’s government relations program, preparing detailed…
Added 3 hours ago
IG
Digital Product Manager
Insight Global
Toronto, ON
- $70 to $78 CAD / hour
- Contract
…executing and delivering on an established roadmap for a digital business banking product, ensuring successful partner and technology integration with the platform. This role will be 20%…
Added 3 hours ago
L
Analyste financier.ère senior | Senior Financial Analyst
L'Oréal
MB · Saint-Laurent, MB
- Full-time
You manage industrial financial performance on-site, translating plant floor operations into actionable business insights. Reporting to the Finance Director, you partner directly with…
Added 3 hours ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.
Added 3 hours ago
HI
Change Analyst
HRbrain Inc.
Toronto, ON
- Full-time
…will be coordinating with GHR teams, HRBPs (Human Resource Business Partners), COEs, HR Solutions, and other stakeholders to develop and deploy change…
Added 3 hours ago
A&
Associate, Restructuring
Alvarez & Marsal
Toronto, ON
- Full-time
…the strategy, to cash conservation/liquidity management, to business plan development and implementation - providing you with a wide range of experiences and projects. Leveraging your…
Added 3 hours ago
C
Analyst, HR Service Center, Benefits and Absences
Couche-Tard
Laval, QC
- Contract
DEC in Administrative Techniques, Accounting and Management, Finance, Business Administration, Human Resources, or another related field, or equivalent experience.
Added 3 hours ago
RP
Jr Project Controls Analyst
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
We are seeking a detail-oriented, highly analytical Junior Project Controls Analyst to join the project support team of a prominent Calgary-based organization in the energy and utility…
Added 3 hours ago
B+
Accounting Analyst
Bausch + Lomb
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Accounting Analyst, reporting directly to the Senior Manager, General Accounting, is responsible for processing monthly, quarterly, and annual accounting activities. In this role, the…
Added 3 hours ago
CN
Samples Analyst
Caldic North America
Mississauga, ON
- Full-time
Scope: The position will be responsible for coordinating the distribution of all sample requests for the various business team units as required. The individual will organize and manage an…
Added 4 hours ago
E
Finance Business & Data Analyst
eTeam
Montreal, QC
- Contract
The Finance Business & Data Analyst will be a key contributor to the FDO team in Montreal, focusing on the hands-on development of SQL scripts and the implementation of Data Quality Rules…
Added 4 hours ago
UO
Data Analyst
University of Victoria
Victoria, BC
- Full-time
The Data Analyst leads the collection, analysis, and interpretation of data to support strategic planning, operational decision-making, and continuous improvement within Student Wellness.…
Added 4 hours ago
Inventory Control Analyst
Tigercat | MacDonald Steel
Brant, ON
The Inventory Control Analyst is responsible for reviewing and improving inventory control processes and for ensuring inventory levels are maintained at optimal levels to support production…
Added 4 hours ago
C
Business Analyst Co-op (Winter 2027)
CIBC
Toronto, ON
- Full-time
CIBC’s Retail Credit Adjudication Team is hiring a Business Analyst Co-op. The Enterprise Architecture Team is responsible for providing the technology strategy and implementation of…
Added 4 hours ago
AP
Business Analyst
Arobas Personnel
Saskatoon, SK
- Full-time
Arobas Personnel is looking for an experienced Business Analyst for a contract opportunity with one of our clients based in Saskatchewan.
Added 4 hours ago
GO
Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Department of Business, Mining, Trade and Job Creation is seeking a qualified candidate to fill the position of Regional Financial Analyst in Winnipeg.
Added 4 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 4 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Mississauga, ON
- Full-time
You have 4+ years of experience in software application development as a Business Analyst, Business Systems Analyst.

HRbrain Inc.

CAN – IT – Bus Systems Analyst III

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

Provide support and produce detailed system requirements and technical / functional specifications in alignment with standards and frameworks. Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed functional specifications.

Accountabilities

Develop effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options / recommendations working closely with key technology partners (e.g., Solution Architects and Developers)

Define, document and translate business requirements into detailed functional specifications and non-functional specifications.

Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.

Support and contribute to project management activities by taking part in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and supplying prompt notification and escalation of possible issues/problems to the Project Manager

Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements.

Support collaboration with key stakeholders to find solutions, assess impact to existing work processes and systems, and how to manage the integration.

May supply operational / process related analysis and support to various extents.

Ensure best practices related to the BSA discipline are adhered to and enforced within project processes and deliverables.

Adhere to existing processes/standards including requirements management and project management disciplines, well-defined enterprise technology delivery practices and standards, and business technology architecture, escalating escalate issues as needed.

Continuously enhance knowledge/ability in own area and keep current with leading-edge technologies trends/developments and develop ability in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.

Continuously enhance knowledge of business domains and their products/services

Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.

Maintain ongoing communication with all stakeholders throughout the project lifecycle.

Able to perform BSA tasks effectively while assigned to a single project or multiple concurrent projects.

Prioritize and manage own workload to deliver quality results and meet timelines.

Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Participate in knowledge transfer within the team and business units.

Coach new or less experienced colleagues and function as a reference for the requirements management lifecycle

Find and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.

Additional Information

Excellent verbal and written communication skills and comfortable working with both Business and Technical teams

Initiative-taker with the ability to multi-task effectively and independently within a demanding environment

Able to gauge the right level of priority and detail and/or effort on any given project.

Able to adapt quickly to changing priorities.

Initiative-taking with a proven history of delivering results.

Exhibit effective critical thinking skills with a high degree of diligence.

Excellent time management and prioritization skills

Demonstrated ability to follow-up on issues independently and ensure they are resolved promptly, escalating when necessary.

Sound to Advanced knowledge of system analysis process and techniques

Sound to Advanced knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rule.

Advanced knowledge of enterprise technology delivery practices and standards and related ability including design, development, testing and project management

Sound understanding of business supported Performs work on all aspects of the system analyst process from end to end.

Projects are moderate to overly complex and performed under minimal management supervision.

Work may be reviewed by the Manager / Senior Analyst

Generally, reports to a manager.

Education: Undergraduate degree or Technical Certificate 5-7 years relevant experience

Work Experience – Must Have

Experience in driving ServiceNow Integration Projects – 2 years

ServiceNow BSA – 5 years

Confluence/JIRA – 3 years

Agile Delivery – 3 years

ITIL process/ITSM solutions – 3 years

Certifications

Service Now Certifications

Certified Systems Administrator (CSA)

Hybrid- 2 days in office- usually between Wednesday to Friday

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More about this job

Responsibilities

Analyze current system capabilities and translate business needs into detailed functional and non-functional specifications, working closely with business, technology, and project stakeholders. Support testing, project planning, quality reviews, requirements management, and continuous improvement while communicating progress and risks throughout the project lifecycle.

Requirements

Requires an undergraduate degree or technical certificate and 5–7 years of relevant experience, including 5 years of ServiceNow business systems analysis and experience with ServiceNow integration projects. Candidates should also have experience with Confluence/JIRA, Agile delivery, and ITIL/ITSM, along with a ServiceNow Certified Systems Administrator certification.

Skills

Business Systems Analysis
Requirements Management
Functional Specifications
Non-Functional Specifications
ServiceNow
ServiceNow Integrations
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
System Analysis
Testing Support
Stakeholder Management
Project Management
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
ServiceNow
ServiceNow Integrations
ServiceNow Certified Systems Administrator
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
Requirements Management
Functional Specifications
Non-Functional Specifications
System Analysis
Enterprise Technology Delivery
Solution Architecture
Software Development
Product Testing
Performance Testing
User Acceptance Testing
Operational Acceptance Testing
Quality Management
Project Management
Risk Mitigation
Business Requirements
Stakeholder Management
Business Cases
RFI/RFP
Service Level Agreements
Business Technology Architecture
Data Flows

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