Jobs in Canada

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Added 22 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Added 22 mins ago
ON
Legal Contracts Administrator (14 Month Contract)
Ontario Northland
North Bay, ON
- $83,538 to $98,280 CAD / year
- Temporary
The Legal Contracts Administrator is responsible for compiling and managing the contracts for the corporation and providing support for other legal matters.
Added 37 mins ago
P
Engineer In Training
Precinmac
Milton, ON
- $22 to $24 CAD / hour
Engineering Administrator responsibilities are to liaison between engineering and quality to implement and articulate manufacturing processes / workflows and to file and maintain…
Added 37 mins ago
Regulatory Records Coordinator
Ontario Energy Board
Toronto, ON
…will liaise with the Hearings Advisor (HA), Senior Regulatory Administrator (Sr. RA) and other business units in matters of procedure and management of regulatory records in adjudicative…
Added 37 mins ago
P
Instrumentation Administrator
Propak
Airdrie, AB
- Full-time
Post Secondary education in Office Administration, Business Administration, Engineering Technology, Document Control or related field will be considered an asset.
Added 52 mins ago
TN
Dental Administrator
true north Dental Centre
Winnipeg, MB
- Full-time
true north Dental Centre is seeking an organized, personable, and detail-oriented Dental Administrator to join our team.
Added 52 mins ago
B&
Contract Administrator
Black & McDonald Limited
Toronto, ON
- Full-time
Assist in proposal preparation and support change order documentation
Added 1 hour ago
TP
Guardian - Forestry, Recreation, Lands
Trimark People Solutions
Alert Bay, BC
- Full-time
Other duties are as required by the Natural Resources Director, and/or the Administrator.
Added 1 hour ago
N(
Program Assistant, School of Construction and Building Sciences
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…we are recruiting skilled and passionate individuals to help support student success and contribute to Canada's leading polytechnic. The Program Administrator plays a critical role in…
Added 1 hour ago
D
Dental Administrator - Sherbrooke Dental
dentalcorp
Saint John, NB · Sherbrooke, QC
- Full-time
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your…
Added 1 hour ago
D
Hygiene Coordinator - Market Mall Dental Care
dentalcorp
Calgary, AB · Market Mall Dental Care
- Full-time
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your…
Added 2 hours ago
OI
Security Communications Agent (Full-time)
OEG Inc.
Edmonton, AB
- Full-time
…will monitor and control various equipment and technology to support in the deterrent of undesired activity and to help to maintain a safe and welcoming environment within the Ice District…
Added 2 hours ago
IH
Human Resources Administrator
Interval House of Hamilton
Hamilton, ON
- Contract
Interval House of Hamilton is seeking an experienced and highly organized Human Resources Administrator to join our team.
Added 2 hours ago
FC
Quality Control Administrator
FLINT Corp.
Alexis Whitecourt 232, AB · Whitecourt, Alberta
- Full-time
The Quality Control Administrator provides administrative and documentation support to FLINT’s Operations and Quality teams, ensuring quality records, inspection reports, and related…
Added 2 hours ago
MD
Salesforce Administrator - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Salesforce Administrator will analyze, design, develop, document, support, maintain and enhance business applications that leverage the Salesforce application, platform and related…
Added 2 hours ago
D
Dental Administrator - Demmings Dental Group
dentalcorp
Fredericton, NB · Demmings Dental Group
- Full-time
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your…
Added 3 hours ago
NA
Program Assistant, School of Construction and Building Sciences
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…we are recruiting skilled and passionate individuals to help support student success and contribute to Canada's leading polytechnic. The Program Administrator plays a critical role in…
Added 3 hours ago
HR
Manager, Cybersecurity Operations
Halifax Regional Municipality
Halifax, NS
- $105,040 to $135,936 CAD / year
- Full-time
…the day-to-day work of the IT Security Analysts, IT Security Administrator and Cybersecurity Risk Analyst in the delivery of HRM’s cybersecurity operations and program roadmap. This…
Added 3 hours ago
MH
eGIS Administrator
Manitoba Hydro
Winnipeg, MB
- Full-time
Under the limited supervision of the GDS Section Head, the eGIS Administrator is a Corporate support specialist for the operation, maintenance, training, continuity and continuous upgrade…
Added 3 hours ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Added 4 hours ago
DF
Systems Engineer
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
The Systems Engineer will support the build, deployment, maintenance, and monitoring of DUCA’s information technology systems and processes, comprised of physical and cloud hypervisor…
Added 7 hours ago
NL
Invigilators (26:179)
Northern Lights College
Dawson Creek, BC
- Full-time
Classification 5 $25.02 per hour in accordance with the BCGEU Support Collective Agreement. Temporary employees are provided an additional $0.58/hour in lieu of benefits, and 6% vacation…
Added 8 hours ago
AH
Administrative Support VI
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Department of Pediatrics has an exciting opportunity for a Program Administrator coordinating the Sections of Pediatric Respirology and Infectious Diseases training programs. Medical…
Added 9 hours ago
SS
IT Support and Systems Administrator - Tier 1
Securiguard Services Ltd.
Toronto, ON
- Full-time
Securiguard is seeking a detail-oriented and technically skilled IT Support & Systems Administrator (Tier 1) to join our team in Ontario. This role is responsible for providing first-level…
Added 12 hours ago
DC
Dental Administrator
Dental Choice
Calgary, AB
- Full-time
Continuing education opportunities to support your professional growth.

HRbrain Inc.

CAN – IT – Bus Systems Analyst III

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

Provide support and produce detailed system requirements and technical / functional specifications in alignment with standards and frameworks. Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed functional specifications.

Accountabilities

Develop effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options / recommendations working closely with key technology partners (e.g., Solution Architects and Developers)

Define, document and translate business requirements into detailed functional specifications and non-functional specifications.

Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.

Support and contribute to project management activities by taking part in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and supplying prompt notification and escalation of possible issues/problems to the Project Manager

Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements.

Support collaboration with key stakeholders to find solutions, assess impact to existing work processes and systems, and how to manage the integration.

May supply operational / process related analysis and support to various extents.

Ensure best practices related to the BSA discipline are adhered to and enforced within project processes and deliverables.

Adhere to existing processes/standards including requirements management and project management disciplines, well-defined enterprise technology delivery practices and standards, and business technology architecture, escalating escalate issues as needed.

Continuously enhance knowledge/ability in own area and keep current with leading-edge technologies trends/developments and develop ability in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.

Continuously enhance knowledge of business domains and their products/services

Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.

Maintain ongoing communication with all stakeholders throughout the project lifecycle.

Able to perform BSA tasks effectively while assigned to a single project or multiple concurrent projects.

Prioritize and manage own workload to deliver quality results and meet timelines.

Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Participate in knowledge transfer within the team and business units.

Coach new or less experienced colleagues and function as a reference for the requirements management lifecycle

Find and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.

Additional Information

Excellent verbal and written communication skills and comfortable working with both Business and Technical teams

Initiative-taker with the ability to multi-task effectively and independently within a demanding environment

Able to gauge the right level of priority and detail and/or effort on any given project.

Able to adapt quickly to changing priorities.

Initiative-taking with a proven history of delivering results.

Exhibit effective critical thinking skills with a high degree of diligence.

Excellent time management and prioritization skills

Demonstrated ability to follow-up on issues independently and ensure they are resolved promptly, escalating when necessary.

Sound to Advanced knowledge of system analysis process and techniques

Sound to Advanced knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rule.

Advanced knowledge of enterprise technology delivery practices and standards and related ability including design, development, testing and project management

Sound understanding of business supported Performs work on all aspects of the system analyst process from end to end.

Projects are moderate to overly complex and performed under minimal management supervision.

Work may be reviewed by the Manager / Senior Analyst

Generally, reports to a manager.

Education: Undergraduate degree or Technical Certificate 5-7 years relevant experience

Work Experience – Must Have

Experience in driving ServiceNow Integration Projects – 2 years

ServiceNow BSA – 5 years

Confluence/JIRA – 3 years

Agile Delivery – 3 years

ITIL process/ITSM solutions – 3 years

Certifications

Service Now Certifications

Certified Systems Administrator (CSA)

Hybrid- 2 days in office- usually between Wednesday to Friday

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More about this job

Responsibilities

Analyze current system capabilities and translate business needs into detailed functional and non-functional specifications, working closely with business, technology, and project stakeholders. Support testing, project planning, quality reviews, requirements management, and continuous improvement while communicating progress and risks throughout the project lifecycle.

Requirements

Requires an undergraduate degree or technical certificate and 5–7 years of relevant experience, including 5 years of ServiceNow business systems analysis and experience with ServiceNow integration projects. Candidates should also have experience with Confluence/JIRA, Agile delivery, and ITIL/ITSM, along with a ServiceNow Certified Systems Administrator certification.

Skills

Business Systems Analysis
Requirements Management
Functional Specifications
Non-Functional Specifications
ServiceNow
ServiceNow Integrations
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
System Analysis
Testing Support
Stakeholder Management
Project Management
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
ServiceNow
ServiceNow Integrations
ServiceNow Certified Systems Administrator
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
Requirements Management
Functional Specifications
Non-Functional Specifications
System Analysis
Enterprise Technology Delivery
Solution Architecture
Software Development
Product Testing
Performance Testing
User Acceptance Testing
Operational Acceptance Testing
Quality Management
Project Management
Risk Mitigation
Business Requirements
Stakeholder Management
Business Cases
RFI/RFP
Service Level Agreements
Business Technology Architecture
Data Flows

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