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Added 4 mins ago
E
Customer Relations Specialist
Explore!
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Assisting the Customer Relations Manager in the preparation of documentation for legal cases, plus helping with the preparation of monthly reports and complaints analysis if required.
Added 34 mins ago
A
Cook Casual AgeCare Cariboo Place
AgeCare
Williams Lake, BC
- Part-time
…authority and/or brings to the attention of the Food Services…
Added 34 mins ago
RV
Commercial Manager – Industry Key Accounts
Royal Van Leeuwen
Bolton, ON
- Full-time
Ensure appropriate people management (based on HR wheel) with support from the responsible HR Manager
Added 34 mins ago
DG
Recruiter
Dexterra Group
Mississauga, ON
- Full-time
Reporting to the Manager, Recruitment & Logistics , the Recruiter is responsible for staff needs of Dexterra Food Services. The successful candidate will enjoy working in a face-paced,…
Added 34 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 34 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 34 mins ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
Added 34 mins ago
CG
Food Service Manager , Culinary and Food Operations
Compass Group Canada
Dubreuilville, ON
- Full-time
Now, If You Were To Come On Board As Our Food Service Manager, We'd Ask You To Do The Following For Us
Added 34 mins ago
CG
Environmental Services Manager , Senior Living
Compass Group Canada
Port Hope, ON
- $62,000 CAD / year
- Full-time
Now, If You Were To Come On Board As An Environmental Services Manager, We’d Ask You To Do The Following For Us
Added 35 mins ago
MH
Sr. Platform Engineer
MedMe Health
Remote, Canada
- $116,000 to $156,000 CAD / year
- Full-time
- Remote
Added 49 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Beaumont, AB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
Position: Assistant Manager, Banquets & Catering
Added 1 hour ago
NB
Technology Associate
National Bank of Canada
Winnipeg, MB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 1 hour ago
CG
Manager of Support Services (Food. Maintenance & Housekeeping)
Compass Group Canada
Winnipeg, MB
- Full-time
Now, If You Were To Come On Board As Our Manager Of Support Services (Food. Maintenance & Housekeeping), We’d Ask You To Do The Following For Us
Added 1 hour ago
CG
Server Part Time at Park Cafe, Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
Reporting to the General Manager, Park Café, the Park Café Server will provide exceptional customer service and quality products to ensure our restaurant guests have a wonderful experience…
Added 1 hour ago
CG
Unit Manager , Retail Brands
Compass Group Canada
Peterborough, ON
- $50,000 CAD / year
- Full-time
As the Unit Manager, you are responsible for the overall leadership and day-to-day operation of the unit, ensuring operational excellence, financial performance, food quality, safety…
Added 1 hour ago
CG
Chef Manager
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $60,000 CAD / year
- Full-time
The Chef Manager is responsible to ensure the efficient operation of all Food Services at the facility. This encompasses the administration, staffing/scheduling, client/customer relations,…
Added 1 hour ago
CG
Bilingual Catering Manager (EN/FR)
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $55,000 CAD / year
- Full-time
The Bilingual Catering Manager is responsible for managing staff and following timelines for event setups and service.
Added 1 hour ago
CG
Food Service Supervisor Part Time
Compass Group Canada
Georgetown, ON
- $24.3 CAD / hour
- Part-time
Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.
Added 1 hour ago
CG
Tim Hortons Supervisor - Full-Time
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $18.5 CAD / hour
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 1 hour ago
CG
Chef Manager
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
Think you have what it takes to be our Chef Manager? Here’s how we’ll know you’ll be successful in the role.
Added 1 hour ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Ottawa, ON · Edwards, ON
- $19.68 CAD / hour
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 1 hour ago
CG
Food Service Manager (CSNM Required)
Compass Group Canada
Vancouver, BC
- Full-time
Now, If You Were To Come On Board As a Food Service Manager We’d Ask You To Do The Following For Us
Added 1 hour ago
CG
Warehouse Order Picker Seasonal Part Time
Compass Group Canada
AB · Edmonton, AB
- $17 CAD / hour
- Part-time
Performs all related requests, tasks and processes as required from operations supervisor/manager.
Added 1 hour ago
CG
Unit Manager
Compass Group Canada
Calgary, AB
- Full-time
Now, If You Were To Come On Board As One Of Our Unit Manager’s We’d Ask You To Do The Following For Us

HRbrain Inc.

CAN – IT – Bus Systems Analyst III

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

Provide support and produce detailed system requirements and technical / functional specifications in alignment with standards and frameworks. Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed functional specifications.

Accountabilities

Develop effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options / recommendations working closely with key technology partners (e.g., Solution Architects and Developers)

Define, document and translate business requirements into detailed functional specifications and non-functional specifications.

Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.

Support and contribute to project management activities by taking part in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and supplying prompt notification and escalation of possible issues/problems to the Project Manager

Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements.

Support collaboration with key stakeholders to find solutions, assess impact to existing work processes and systems, and how to manage the integration.

May supply operational / process related analysis and support to various extents.

Ensure best practices related to the BSA discipline are adhered to and enforced within project processes and deliverables.

Adhere to existing processes/standards including requirements management and project management disciplines, well-defined enterprise technology delivery practices and standards, and business technology architecture, escalating escalate issues as needed.

Continuously enhance knowledge/ability in own area and keep current with leading-edge technologies trends/developments and develop ability in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.

Continuously enhance knowledge of business domains and their products/services

Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.

Maintain ongoing communication with all stakeholders throughout the project lifecycle.

Able to perform BSA tasks effectively while assigned to a single project or multiple concurrent projects.

Prioritize and manage own workload to deliver quality results and meet timelines.

Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Participate in knowledge transfer within the team and business units.

Coach new or less experienced colleagues and function as a reference for the requirements management lifecycle

Find and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.

Additional Information

Excellent verbal and written communication skills and comfortable working with both Business and Technical teams

Initiative-taker with the ability to multi-task effectively and independently within a demanding environment

Able to gauge the right level of priority and detail and/or effort on any given project.

Able to adapt quickly to changing priorities.

Initiative-taking with a proven history of delivering results.

Exhibit effective critical thinking skills with a high degree of diligence.

Excellent time management and prioritization skills

Demonstrated ability to follow-up on issues independently and ensure they are resolved promptly, escalating when necessary.

Sound to Advanced knowledge of system analysis process and techniques

Sound to Advanced knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rule.

Advanced knowledge of enterprise technology delivery practices and standards and related ability including design, development, testing and project management

Sound understanding of business supported Performs work on all aspects of the system analyst process from end to end.

Projects are moderate to overly complex and performed under minimal management supervision.

Work may be reviewed by the Manager / Senior Analyst

Generally, reports to a manager.

Education: Undergraduate degree or Technical Certificate 5-7 years relevant experience

Work Experience – Must Have

Experience in driving ServiceNow Integration Projects – 2 years

ServiceNow BSA – 5 years

Confluence/JIRA – 3 years

Agile Delivery – 3 years

ITIL process/ITSM solutions – 3 years

Certifications

Service Now Certifications

Certified Systems Administrator (CSA)

Hybrid- 2 days in office- usually between Wednesday to Friday

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More about this job

Responsibilities

Analyze current system capabilities and translate business needs into detailed functional and non-functional specifications, working closely with business, technology, and project stakeholders. Support testing, project planning, quality reviews, requirements management, and continuous improvement while communicating progress and risks throughout the project lifecycle.

Requirements

Requires an undergraduate degree or technical certificate and 5–7 years of relevant experience, including 5 years of ServiceNow business systems analysis and experience with ServiceNow integration projects. Candidates should also have experience with Confluence/JIRA, Agile delivery, and ITIL/ITSM, along with a ServiceNow Certified Systems Administrator certification.

Skills

Business Systems Analysis
Requirements Management
Functional Specifications
Non-Functional Specifications
ServiceNow
ServiceNow Integrations
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
System Analysis
Testing Support
Stakeholder Management
Project Management
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
ServiceNow
ServiceNow Integrations
ServiceNow Certified Systems Administrator
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
Requirements Management
Functional Specifications
Non-Functional Specifications
System Analysis
Enterprise Technology Delivery
Solution Architecture
Software Development
Product Testing
Performance Testing
User Acceptance Testing
Operational Acceptance Testing
Quality Management
Project Management
Risk Mitigation
Business Requirements
Stakeholder Management
Business Cases
RFI/RFP
Service Level Agreements
Business Technology Architecture
Data Flows

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