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Added 11 mins ago
NR
Financial & Special Projects Consultant
Niagara Region
ON · Niagara, ON
- Full-time
Assists in negotiation of contracts or agreements
Added 11 mins ago
CL
Finance Manager
Community Living - Fort Erie
Fort Erie, ON
- Part-time
PURPOSE OF POSITION: Under the general direction and supervision of the Executive Director, the Finance Manager provides strategic and operational leadership for the financial management of…
Added 11 mins ago
AP
Operations Manager | Calgary
Aspen Properties
Calgary, AB
- Full-time
We are pleased to announce we have an immediate opening for a team and service-oriented individual to fill an Operations Manager role based in Calgary.
Added 11 mins ago
B
Customer Service Representative
BMO
Cowansville, QC
- Part-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 11 mins ago
SH
Operations Manager
Sturgeon Heights Community Centre
Winnipeg, MB
- Full-time
In the Operations Manager role, you will help shape how the centre serves the neighbourhood
Added 26 mins ago
GT
Technical Procurement Specialist
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Knowledge and experience with Canada’s Industrial and Technological Benefits (ITB) Policy, trade agreements and various procurement strategies/approaches.
Added 26 mins ago
A
Maintenance and Reliability Manager
Agropur
Boisbriand, QC
- Full-time
Agropur is looking for a Maintenance and Reliability Manager to join its new automated distribution centre in Boisbriand.
Added 26 mins ago
R
Gestionnaire de l'approvisionnement strategique / Strategic Sourcing Manager
RTX
Longueuil, QC
- Full-time
Added 56 mins ago
TA
Desktop support Analyst
Transat AT
Montreal, QC
- Full-time
In collaboration with the Manager, End User Services, the incumbent supports the performance and continuous improvement of the IT Service Centre (ITSC). The role combines operational…
Added 56 mins ago
B
Vice President, Client Documentation Onboarding
BMO
Toronto, ON · FCP
- Full-time
…clients to facilitate the efficient execution of master trading agreements and timely client…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 hour ago
NF
Senior Manager, Sales & Procurement Finance
Nature Fresh Farms
Leamington, ON
- $90,000 to $120,000 CAD / year
- Full-time
We are currently looking to fill a full-time, permanent position for a Senior Manager, Sales & Procurement Finance in our Accounting Department at our Leamington office.
Added 1 hour ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 1 hour ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 1 hour ago
MN
Financial Analyst
Maamwesying North Shore Community Health Services Inc
Sables-Spanish Rivers, ON · Serpent River First Nation or Sault Ste. Marie, Ontario
- Full-time
Chartered Professional Accountant designation or Certified Aboriginal Financial Manager (CAFM) certification would be considered an asset.
Added 1 hour ago
S
Senior Land Development Engineer/Project Manager
Stantec
Dartmouth, NS
- Full-time
…offerings. We are seeking a Senior Land Development Engineer/Project Manager within our Community Development team ideally based in our Halifax, Moncton, Fredericton, or Charlottetown…
Added 1 hour ago
VG
Environmental Monitoring Coordinator
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
Department Operations: Supports the Lands Manager in establishing internal processes to monitor and oversee work planning activities with external partners by ensuring compliance with…
Added 1 hour ago
CO
Specialist Cyber Diplomacy & Governance (Business Strategy & Planning)
City of Toronto
Toronto, ON
- Full-time
A key responsibility of the role is supporting the Manager in the administration and oversight of cyber security vendor agreements, ensuring compliance with contractual obligations, service…
Added 2 hours ago
System Control Centre - Senior System Operator
Elexicon Energy Inc.
Ajax, ON
Advise the SCC clients and the SCC department including System Operators, Supervisor or Manager on system conditions and the risk to the grid that may materialize and seek approval for a…
Added 2 hours ago
Legislative Services Coordinator
City of Quinte West
Quinte West, ON
Manager of Legislative Services/Deputy City Clerk
Added 2 hours ago
T
Event Planning Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Spot risks early (venue availability, supplier constraints, budget pressure), bring solutions to the Events Manager and hand each event to the execution team with contracts, BEOs, logistics…
Added 2 hours ago
T
Event Planning Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Spot risks early (venue availability, supplier constraints, budget pressure), bring solutions to the Events Manager and hand each event to the execution team with contracts, BEOs, logistics…
Added 2 hours ago
MI
Project Manager
Maarut Inc
Toronto, ON
- Contract
Coordinate I&IT procurement to acquire and negotiate goods and services and administer contractual agreements.
Added 2 hours ago
Labour Relations Officer
Winnipeg Regional Health Authority
Selkirk, MB
Reporting to the Manager, Labour Relations, the Labour Relations Officer is responsible for the provision of comprehensive Human Resources services throughout the region including the…
Added 2 hours ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM

HRbrain Inc.

CAN – IT – Bus Systems Analyst III

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

Provide support and produce detailed system requirements and technical / functional specifications in alignment with standards and frameworks. Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed functional specifications.

Accountabilities

Develop effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options / recommendations working closely with key technology partners (e.g., Solution Architects and Developers)

Define, document and translate business requirements into detailed functional specifications and non-functional specifications.

Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.

Support and contribute to project management activities by taking part in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and supplying prompt notification and escalation of possible issues/problems to the Project Manager

Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements.

Support collaboration with key stakeholders to find solutions, assess impact to existing work processes and systems, and how to manage the integration.

May supply operational / process related analysis and support to various extents.

Ensure best practices related to the BSA discipline are adhered to and enforced within project processes and deliverables.

Adhere to existing processes/standards including requirements management and project management disciplines, well-defined enterprise technology delivery practices and standards, and business technology architecture, escalating escalate issues as needed.

Continuously enhance knowledge/ability in own area and keep current with leading-edge technologies trends/developments and develop ability in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.

Continuously enhance knowledge of business domains and their products/services

Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.

Maintain ongoing communication with all stakeholders throughout the project lifecycle.

Able to perform BSA tasks effectively while assigned to a single project or multiple concurrent projects.

Prioritize and manage own workload to deliver quality results and meet timelines.

Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Participate in knowledge transfer within the team and business units.

Coach new or less experienced colleagues and function as a reference for the requirements management lifecycle

Find and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.

Additional Information

Excellent verbal and written communication skills and comfortable working with both Business and Technical teams

Initiative-taker with the ability to multi-task effectively and independently within a demanding environment

Able to gauge the right level of priority and detail and/or effort on any given project.

Able to adapt quickly to changing priorities.

Initiative-taking with a proven history of delivering results.

Exhibit effective critical thinking skills with a high degree of diligence.

Excellent time management and prioritization skills

Demonstrated ability to follow-up on issues independently and ensure they are resolved promptly, escalating when necessary.

Sound to Advanced knowledge of system analysis process and techniques

Sound to Advanced knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rule.

Advanced knowledge of enterprise technology delivery practices and standards and related ability including design, development, testing and project management

Sound understanding of business supported Performs work on all aspects of the system analyst process from end to end.

Projects are moderate to overly complex and performed under minimal management supervision.

Work may be reviewed by the Manager / Senior Analyst

Generally, reports to a manager.

Education: Undergraduate degree or Technical Certificate 5-7 years relevant experience

Work Experience – Must Have

Experience in driving ServiceNow Integration Projects – 2 years

ServiceNow BSA – 5 years

Confluence/JIRA – 3 years

Agile Delivery – 3 years

ITIL process/ITSM solutions – 3 years

Certifications

Service Now Certifications

Certified Systems Administrator (CSA)

Hybrid- 2 days in office- usually between Wednesday to Friday

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More about this job

Responsibilities

Analyze current system capabilities and translate business needs into detailed functional and non-functional specifications, working closely with business, technology, and project stakeholders. Support testing, project planning, quality reviews, requirements management, and continuous improvement while communicating progress and risks throughout the project lifecycle.

Requirements

Requires an undergraduate degree or technical certificate and 5–7 years of relevant experience, including 5 years of ServiceNow business systems analysis and experience with ServiceNow integration projects. Candidates should also have experience with Confluence/JIRA, Agile delivery, and ITIL/ITSM, along with a ServiceNow Certified Systems Administrator certification.

Skills

Business Systems Analysis
Requirements Management
Functional Specifications
Non-Functional Specifications
ServiceNow
ServiceNow Integrations
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
System Analysis
Testing Support
Stakeholder Management
Project Management
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
ServiceNow
ServiceNow Integrations
ServiceNow Certified Systems Administrator
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
Requirements Management
Functional Specifications
Non-Functional Specifications
System Analysis
Enterprise Technology Delivery
Solution Architecture
Software Development
Product Testing
Performance Testing
User Acceptance Testing
Operational Acceptance Testing
Quality Management
Project Management
Risk Mitigation
Business Requirements
Stakeholder Management
Business Cases
RFI/RFP
Service Level Agreements
Business Technology Architecture
Data Flows

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