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Added 24 mins ago
IP
Senior Engineer, Rotating Equipment, Heartland Petrochemical Complex
Inter Pipeline
AB · Strathcona County, AB
- Full-time
Based at the Heartland Petrochemical Complex (HPC) near Fort Saskatchewan, AB, the Senior Rotating Equipment Engineer will report to the Manager, Reliability & Discipline Engineering. The…
Added 24 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 24 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 24 mins ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
Full benefits package and regular overtime opportunities.
Added 24 mins ago
CG
Environmental Services Manager , Senior Living
Compass Group Canada
Port Hope, ON
- $62,000 CAD / year
- Full-time
…other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are…
Added 25 mins ago
MH
Sr. Platform Engineer
MedMe Health
Remote, Canada
- $116,000 to $156,000 CAD / year
- Full-time
- Remote
…competes daily with requests we can't reasonably say no to. Adding senior capacity is how we stop that…
Added 39 mins ago
TO
Advisor 3, Media Relations
The Ottawa Hospital
Ottawa, ON
- Full-time
Reporting to the Manager, Communications Strategy and Media Relations, the Media Relations Officer will be responsible for providing communications services in support of TOH¿s mission,…
Added 39 mins ago
SH
Cook III- SL Van Oct 2026
SE Health
Vancouver, BC
- Full-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension and exclusive staff perks.
Added 1 hour ago
CG
Associate Coordinator, People & Culture at Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $22 CAD / hour
- Part-time
The People & Culture Assistant Coordinator, reporting to the Manager, People & Culture provides hands-on support across core HR functions, with a strong emphasis on full-cycle hourly…
Added 1 hour ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
A career as a Senior Account Manager, Commercial Banking at National Bank means being responsible for growing the portfolio of business clients assigned to you. Your complex and varied…
Added 1 hour ago
T
Account Director
Tru
Toronto, ON
- Full-time
…opportunity. Candidates with strong potential but less direct senior-level experience may be considered at the Account Manager level, with scope and compensation aligned…
Added 1 hour ago
M
Senior Games Strategy Manager - Casino
Midnite
Remote, Canada
- Full-time
- Remote
Title: Senior Games Strategy Manager - Casino
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Temporary
…Posting End Date: 13-NOV-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 23-NOV-2026 Temporary End Date: 08-OCT-2027 Hours per Shift: 7.75 Length of Shift in weeks: 12…
Added 1 hour ago
R
Senior Relationship Manager, Commercial Financial Services- EN
RBC
Montreal, QC
- Full-time
…deliver solutions specific for individual needs. This is a senior role in which your highly developed experience with financial analysis, credit, and client acquisition takes centre stage.…
Added 2 hours ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
…deliver solutions specific for individual needs. This is a senior role in which your highly developed experience with financial analysis, credit, and client acquisition takes centre stage.…
Added 2 hours ago
RB
Investigations Officer
Royal Bank of Canada
Halifax, NS
- Full-time
Identify and recommend solutions to recurring errors and servicing gaps to my Team Leader/Senior Team Leader, engage service partners as
Added 2 hours ago
N
Head of Enterprise Marketing - Canada
Naboo
Montreal, QC
- Full-time
…player-coach role: you lead a team of three (an ABM / Campaign Manager, a field marketer in Europe and a field marketer in the US you will hire) and work hand in hand with Growth, Brand &…
Added 2 hours ago
QL
Carpenter (Testing Technician)
QAI Laboratories
Burnaby, BC
- Full-time
Other duties as assigned by the manager or its designee.
Added 4 hours ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Added 4 hours ago
RB
Manager, Royal Mutual Funds Inc (RMFI) Surveillance
Royal Bank of Canada
Toronto, ON
- Full-time
As Manager, RMFI Trade Surveillance, you will act as a senior member in the team to lead the daily and periodic reviews of sales and trading activities in Canada to detect potential…
Added 4 hours ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Ottawa, ON
- Full-time
…deliver solutions specific for individual needs. This is a senior role in which your highly-developed experience with financial analysis, credit, and client acquisition relationship takes…
Added 4 hours ago
H
VMware Infrastructure Specialist
HCLTech
AB · Edmonton, AB
- $89,000 to $117,000 CAD / year
- Full-time
We are seeking a senior VMware Infrastructure Specialist to support a large-scale VMware modernization initiative. This role will be responsible for planning, designing, and implementing…
Added 4 hours ago
H
IT Project Coordinator (Infrastructure)
HCLTech
Brampton, ON
- $74,000 to $83,000 CAD / year
- Full-time
Ability to collaborate effectively with cross-functional teams and senior stakeholders.
Added 5 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 5 hours ago
AU
Security Guard - Full Time
Allied Universal
London, ON
- $22 CAD / hour
- Full-time
…career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company…

HRbrain Inc.

CAN – IT – Bus Systems Analyst III

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

Provide support and produce detailed system requirements and technical / functional specifications in alignment with standards and frameworks. Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed functional specifications.

Accountabilities

Develop effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options / recommendations working closely with key technology partners (e.g., Solution Architects and Developers)

Define, document and translate business requirements into detailed functional specifications and non-functional specifications.

Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.

Support and contribute to project management activities by taking part in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and supplying prompt notification and escalation of possible issues/problems to the Project Manager

Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements.

Support collaboration with key stakeholders to find solutions, assess impact to existing work processes and systems, and how to manage the integration.

May supply operational / process related analysis and support to various extents.

Ensure best practices related to the BSA discipline are adhered to and enforced within project processes and deliverables.

Adhere to existing processes/standards including requirements management and project management disciplines, well-defined enterprise technology delivery practices and standards, and business technology architecture, escalating escalate issues as needed.

Continuously enhance knowledge/ability in own area and keep current with leading-edge technologies trends/developments and develop ability in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.

Continuously enhance knowledge of business domains and their products/services

Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.

Maintain ongoing communication with all stakeholders throughout the project lifecycle.

Able to perform BSA tasks effectively while assigned to a single project or multiple concurrent projects.

Prioritize and manage own workload to deliver quality results and meet timelines.

Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Participate in knowledge transfer within the team and business units.

Coach new or less experienced colleagues and function as a reference for the requirements management lifecycle

Find and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.

Additional Information

Excellent verbal and written communication skills and comfortable working with both Business and Technical teams

Initiative-taker with the ability to multi-task effectively and independently within a demanding environment

Able to gauge the right level of priority and detail and/or effort on any given project.

Able to adapt quickly to changing priorities.

Initiative-taking with a proven history of delivering results.

Exhibit effective critical thinking skills with a high degree of diligence.

Excellent time management and prioritization skills

Demonstrated ability to follow-up on issues independently and ensure they are resolved promptly, escalating when necessary.

Sound to Advanced knowledge of system analysis process and techniques

Sound to Advanced knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rule.

Advanced knowledge of enterprise technology delivery practices and standards and related ability including design, development, testing and project management

Sound understanding of business supported Performs work on all aspects of the system analyst process from end to end.

Projects are moderate to overly complex and performed under minimal management supervision.

Work may be reviewed by the Manager / Senior Analyst

Generally, reports to a manager.

Education: Undergraduate degree or Technical Certificate 5-7 years relevant experience

Work Experience – Must Have

Experience in driving ServiceNow Integration Projects – 2 years

ServiceNow BSA – 5 years

Confluence/JIRA – 3 years

Agile Delivery – 3 years

ITIL process/ITSM solutions – 3 years

Certifications

Service Now Certifications

Certified Systems Administrator (CSA)

Hybrid- 2 days in office- usually between Wednesday to Friday

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More about this job

Responsibilities

Analyze current system capabilities and translate business needs into detailed functional and non-functional specifications, working closely with business, technology, and project stakeholders. Support testing, project planning, quality reviews, requirements management, and continuous improvement while communicating progress and risks throughout the project lifecycle.

Requirements

Requires an undergraduate degree or technical certificate and 5–7 years of relevant experience, including 5 years of ServiceNow business systems analysis and experience with ServiceNow integration projects. Candidates should also have experience with Confluence/JIRA, Agile delivery, and ITIL/ITSM, along with a ServiceNow Certified Systems Administrator certification.

Skills

Business Systems Analysis
Requirements Management
Functional Specifications
Non-Functional Specifications
ServiceNow
ServiceNow Integrations
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
System Analysis
Testing Support
Stakeholder Management
Project Management
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
ServiceNow
ServiceNow Integrations
ServiceNow Certified Systems Administrator
Confluence
JIRA
Agile Delivery
ITIL
IT Service Management
Requirements Management
Functional Specifications
Non-Functional Specifications
System Analysis
Enterprise Technology Delivery
Solution Architecture
Software Development
Product Testing
Performance Testing
User Acceptance Testing
Operational Acceptance Testing
Quality Management
Project Management
Risk Mitigation
Business Requirements
Stakeholder Management
Business Cases
RFI/RFP
Service Level Agreements
Business Technology Architecture
Data Flows

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