Jobs in Canada

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Added 1 day ago
B
AI Quality Engineer / AI Test Automation Engineer
BullTechSystem
Toronto, ON
- Full-time
Design, develop, and maintain scalable test automation frameworks using Java, Python, or Groovy.
Added 2 days ago
D
Senior SDET / Quality Engineering Lead/Architect
Droisys
Brampton, ON
- Contract
We are seeking a Senior Software Development Engineer in Test (SDET) / Quality Engineering Architect to join our team. The ideal candidate will have strong experience in architecting…
Added 2 days ago
RB
Senior Quality Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Strong proficiency in using AI tools and frameworks to generate automation tests from the application and produce self-healing testing pipelines for regression tests.
Added 3 days ago
D
Software Engineer in Test
Dexian
Mississauga, ON
- Other
We are seeking a visionary and hands-on Senior Software Development Engineer in Test (SDET)/Quality Engineering Architect to define, champion, and drive the global quality engineering…
Added 3 days ago
R
Senior Quality Engineer
RBC
Toronto, ON
- Full-time
Strong proficiency in using AI tools and frameworks to generate automation tests from the application and produce self-healing testing pipelines for regression tests.
Added 3 days ago
Y
Developer / QE Automation Engineer
Yochana
Halifax, NS
- Contract
Job Title: Developer / QE Automation Engineer
Added 3 days ago
Y
QE Automation Engineer
Yochana
NS · Nova Scotia, Canada
- Contract
Candidates must have strong programming skills and the ability to build automation solutions rather than focus on traditional manual testing
Added 8 days ago
AW
Senior Quality Assurance Automation Engineer
Agilus Work Solutions
Toronto, ON
- $55 to $60 CAD / hour
- Contract
🚨 We're Hiring: Senior QA Automation Analyst / QE Lead
Added 8 days ago
S
Quality Engineer, Co-op
Stryker
Burnaby, BC
- Full-time
Quality Engineering Co-op/New Grad - Automation
Added 9 days ago
Y
Developer / QE Automation Engineer
Yochana
NS · Nova Scotia, Canada
- Contract
Job Title: Developer / QE Automation Engineer
Added 9 days ago
AI
Quality Engineer (QE) / SDET – AI Chatbot Validation
Apptoza Inc.
Toronto, ON
- Contract
We are looking for a seasoned AI first Senior Quality Engineer who is empowered to help the DevOps enablement team deliver highest level quality and is responsible for ensuring the team…
Added 9 days ago
AI
Quality Engineer (QE) / SDET – AI Chatbot Validation
Apptoza Inc.
Toronto, ON
- Contract
Title: Quality Engineer (QE) / SDET – AI Chatbot Validation
Added 9 days ago
PG
Quality Engineer (QE) / SDET – AI Chatbot Validation
Pacer Group
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Job Title: Quality Engineer (QE) / SDET – AI Chatbot Validation
Added 9 days ago
PG
Quality Engineer
Pacer Group
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Job Title: Quality Engineer (QE) / SDET – AI Chatbot Validation
Added 9 days ago
D
Quality Assurance Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Work Model: Hybrid – 2 days per week in the office
Added 9 days ago
AI
Quality Engineer (QE) / SDET – AI Chatbot Validation
Apptoza Inc.
Toronto, ON
- Contract
Role - Quality Engineer (QE) / SDET – AI Chatbot Validation
Added 9 days ago
QW
Quality Engineer (QE) / SDET – AI Chatbot Validation
Quantum World Technologies Inc.
Toronto, ON
- Contract
Develop and maintain automation frameworks using Java, Python, or Groovy.
Added 9 days ago
AI
Quality Engineer (QE) / SDET – AI Chatbot Validation
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
We are looking for a seasoned AI first Senior Quality Engineer who is empowered to help the DevOps enablement team deliver highest level quality and is responsible for ensuring the team…
Added 9 days ago
IG
Quality Engineer – AI Chatbot Validation
IMCS Group
ON · Ontario, Canada
- Contract
Job Title: Quality Engineer (QE) / SDET – AI Chatbot Validation
Added 10 days ago
RI
Lead Oracle Artificial Intelligence
Raas Infotek
ON · Ontario, Canada
- Contract
Drive the design of agentic workflows, AI orchestration, and business process automation solutions.
Added 10 days ago
TI
Quality Engineer (QE) / SDET – AI Chatbot Validation
Tekgence Inc
Brampton, ON
- Contract
We are looking for a seasoned AI first Senior Quality Engineer who is empowered to help the DevOps enablement team deliver highest level quality and is responsible for ensuring the team…
Added 10 days ago
KR
AI Delivery - Oracle Fusion AI
KTek Resourcing
Brampton, ON
- Contract
Drive the design of agentic workflows, AI orchestration, and business process automation solutions.
Added 10 days ago
S
Functional Testing Quality Assurance Analyst
Swoon
Toronto, ON
- Contract
Work Model: Hybrid – 2 days per week in the office
Added 10 days ago
H
QE Lead Automation Testing
Hays
Toronto, ON
- Contract
We are seeking a results-driven Senior Quality Engineer with extensive experience in mobile and digital banking platforms. The ideal candidate will play a pivotal role in building quality…
Added 13 days ago
AS
Technical Lead - AI Delivery
Ardent SoftSol Inc.
Brampton, ON
- Contract
Drive the design of agentic workflows, AI orchestration, and business process automation solutions.

HRConnects

Bilingual QE Engineer – Contact Center

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Quality Engineer (QE) with CC Tools & Contact Center Platforms

Are you passionate about delivering seamless customer experiences through innovative contact center solutions? Join our team as a Quality Engineer specializing in Contact Center (CC) tools and platforms, where your expertise will play a crucial role in enhancing the telecommunication landscape for one of the leading financial institutions. This is your chance to be at the forefront of automation and quality assurance, ensuring our client’s contact center operations are efficient, reliable, and future-ready.

Role Overview

As a QE with CC Tools & Contact Center Platforms, you will serve as a vital technical leader responsible for testing, automation, and support of contact center platforms. You’ll leverage your skills in automation testing, telephony tools, and Java to ensure high-quality deployments and system performance. Your insights will directly impact customer satisfaction and operational excellence, making this an exciting opportunity for someone who thrives in a dynamic, Agile environment and loves solving complex technical challenges.

Required Skills

French + English bilingual – MUST HAVE
Strong QE experience with Contact Center platforms
IVR/Routing automation using Cyara, Hammer, or similar
UI/API automation: Selenium, Postman, Karate, etc.
Agent Desktop automation/testing
Strong Core Java
Experience leading maintenance releases, enhancements & production support
Git/Bitbucket, JIRA, Confluence, IntelliJ/Eclipse
Experience in Agile/Scaled Agile environments
AWS Amazon Connect – strong plus

If you're ready to make a strategic impact and thrive in a fast-paced, innovative environment, we want to hear from you. Take the next step in your career - apply now and help shape the future of contact center technology!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead testing, automation, and support for contact center platforms, including IVR, routing, and agent desktop systems. Help deliver reliable deployments and system performance through automation, maintenance releases, enhancements, and production support.

Requirements

French and English bilingualism is mandatory, along with strong quality engineering experience on contact center platforms and experience with automation tools and Core Java. The role also requires experience leading maintenance releases, enhancements, and production support, as well as familiarity with Agile environments and tools such as Git or Bitbucket, JIRA, Confluence, and IntelliJ or Eclipse; AWS Amazon Connect is a strong plus.

Skills

French-English Bilingualism
Quality Engineering
Contact Center Platforms
IVR and Routing Automation
Cyara
Hammer
Selenium
Postman
Karate
Agent Desktop Testing
Core Java
Production Support
Git
Bitbucket
JIRA
AWS Amazon Connect

Visa sponsorship

Not detected in the job text

Keywords

Quality Engineering
Contact Center
Contact Center Platforms
Telecommunications
French
English
Automation Testing
IVR
Routing
Cyara
Hammer
UI Automation
API Automation
Selenium
Postman
Karate
Agent Desktop
Core Java
Maintenance Releases
Enhancements
Production Support
Git
Bitbucket
JIRA
Confluence
IntelliJ
Eclipse
Agile
Scaled Agile
AWS Amazon Connect

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Work requirements

Jobs in Canada