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HS Financial Technologies

Investor Services Manager

Halifax, NS, Canada

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Job details

Experience: 7+ years experience working in a Hedge Fund Administration Firm at a senior level with at least 3 of those at Manager level.
Posting language: English
Posted: Nov 2, 2026

Original job description

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

An Investor Services Manager will be required to execute the following tasks in the Investor Services Department. Every Investor Services team member will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided.

Responsibilities

Managing a team of supervisors and administrators responsible for providing the full suite of investor services to the clients assigned to that team.
The team will be responsible for processing investor transactions in client funds, including investor due diligence to satisfy applicable AML/KYC requirements
Preparation, review, and distribution of all investor reporting, including monthly account statements, transaction confirmations, and performance reports.
Reconciling fund bank accounts on a daily basis, and processing applicable money movements from such accounts as authorized by the client.
Managing external client relationships and internally establishing effective working relationships with other departments within the company.
Ensuring all client communication is accurate and timely and consistent with applicable service level agreements
Assisting with the initialization and transitioning of new clients, including document review and bank account opening.
Participating in presentations to new clients, as requested.
Responding to ad hoc client and investor queries

Qualifications:

7+ years experience working in a Hedge Fund Administration Firm at a senior level with at least 3 of those at Manager level. Alternative Hedge Fund and Private Equity experience may be considered.
Accounting, Finance, Legal or Business Degree
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually.
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required.
Strong systems, product and process knowledge

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More about this job

Responsibilities

The Investor Services Manager leads a team responsible for providing comprehensive investor services, including transaction processing, AML/KYC due diligence, and investor reporting. They also manage external client relationships, ensure service level agreement compliance, and assist with the onboarding of new clients.

Requirements

Candidates must have at least 7 years of experience in a hedge fund administration firm, with at least 3 years at a manager level. A degree in Accounting, Finance, Legal, or Business is required, along with strong analytical, communication, and interpersonal skills.

Skills

Investor services
Fund administration
AML/KYC
Team management
Investor reporting
Reconciliation
Hedge fund administration
Private equity
Analytical skills
Problem-solving
Communication skills
Process knowledge
Regulatory reporting
Transaction processing

Benefits

Flexible working arrangements
Comprehensive health and well-being benefits

Visa sponsorship

Not detected in the job text

Keywords

Investor Services
Fund Administration
Hedge Fund
Private Equity
AML
KYC
Financial Technologies
Asset Management
Reporting
Reconciliation
Client Relations
Regulatory Reporting
Transaction Processing
Portfolio Accounting
Middle Office

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