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Added 8 mins ago
Warehouse Operations Manager (3PL)
Canada Cartage Group of Companies
Winnipeg, MB
Under the direction of the General Manager, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a multi-client third-party logistics warehouse. This…
Added 8 mins ago
UO
Intermediate Learning Specialist, Academic Accommodation
University of Ottawa
Ottawa, ON
- Full-time
…and varsity sports activities, we run an innovative career development and experiential learning program and much…
Added 8 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
…Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on…
Added 8 mins ago
Insurance Advisor, Online Auto Services
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on…
Added 8 mins ago
T
Financial Planner
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Red Deer, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Senior Credit Risk Analyst (ATH 5766)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Actuarial Analyst II
TD
Toronto, ON
- Full-time
Reporting to the Pricing Manager, the Actuarial Analyst plays a key role in the end-to-end execution of pricing strategies and rate changes. The Analyst contributes to the on-going and…
Added 8 mins ago
T
Customer Experience Associate
TD
Drayton Valley, AB
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 8 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 8 mins ago
T
IT Build Analyst II (System Support)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 8 mins ago
T
Personal Banker Trainee - Laird & Canora (Full-time, 37.5h/week)
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Customer Experience Associate - Sherbrooke, King Ouest (Part-time, 15h/week)
TD
Sherbrooke, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 8 mins ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Personal Banking Associate - Prince-Arthur (15 hours)
TD
Montreal, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
JS
Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…solutions for new and existing clients. This role reports to the Manager of Jonas Club Payments and works closely with Project Managers to keep implementations moving and clients set up for…
Added 8 mins ago
IR
Tax Manager
Impact Recruitment
BC · British Columbia, Canada
- Full-time
Our client, a growing leader in the global mining industry, is seeking a Tax Manager to join their Vancouver-based head office. This is an exciting opportunity to take ownership of key tax…
Added 8 mins ago
FG
Service Account Manager
Flynn Group of Companies
Brandon, MB
- $70,000 to $80,000 CAD / year
- Full-time
Flynn Group of Companies is seeking a Roofing Service Account Manager to join our Brandon branch. This is a relationship-driven, client-facing role ideal for someone who thrives in sales,…
Added 8 mins ago
II
Business Development Manager
i3 International
Richmond Hill, ON
- Full-time
Role Description The Business Development Manager is a full-time, on-site role based in Richmond Hill, ON. This role is responsible for identifying and pursuing new business opportunities,…
Added 8 mins ago
JS
Creative Resource Manager
john st.
Toronto, ON
- Full-time
As a Creative Resource Manager, you will play a pivotal role in ensuring our creative projects are staffed with the optimal mix of talent. You are the central hub of the department, a…
Added 23 mins ago
B-
Assistant Site Manager
BEST - For A Cleaner World
Thunder Bay, ON
- Full-time
Job Overview: The Assistant Manager will be responsible for assisting the Site Manager in day to day cleaning operations at site level and ensuring a safe, professional work environment.…
Added 23 mins ago
FL
Manager, U.S. Corporate Tax
Fuller Landau
Toronto, ON
- Full-time
Reporting to the Tax Partners, the Manager, U.S. Corporate Tax will oversee a variety of U.S. corporate and cross-border tax compliance and advisory engagements. You will work closely with…

HS Financial Technologies

Investor Services Supervisor

Halifax, NS, Canada

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Job details

Experience: 4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Posting language: English
Posted: Nov 2, 2026

Original job description

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HS Financial Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the manager and Director within the team.

Responsibilities

Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions.
Advise and assist Investor Services Administrator to ensure subscription proceeds are provided timely.
Review AML/KYC documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
Review Investor Transactions on HedgeInvestor® (HS Financial Technologies' proprietary Investor Services System).
Ensure reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items. Escalate any aged items to manager.
Preparation of Redemption Payment Schedules.
Review of wire transfers to Prime Brokers, Investors and fees payments.
Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
Client Reporting – review client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorized Share Capital Reports for distribution to clients.
General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized person.
Review distribution of Fund Performance in line with client requirements prior to distribution to investors.
Handling complex calls from investors.
Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director.
Establish effective working relationships with the NAV, QA, Compliance Departments within HS Financial Technologies.
Preparation of Fund Audit requirements
Review of Investor Audit requests prior to distribution to investor/auditors.
Investor Services Supervisor should be capable of supervising up to 4 Investor Services Administrators.

Qualifications:

Accounting, Finance, Legal or Business Degree.
4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually.
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required

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More about this job

Responsibilities

The Investor Services Supervisor oversees investor transaction processing, AML/KYC documentation, and the preparation of various investor and client reports. They are also responsible for supervising a team of administrators and maintaining effective relationships with internal departments like NAV and Compliance.

Requirements

Candidates must hold a degree in Accounting, Finance, Legal, or Business and possess at least 4 years of experience in a hedge fund administration firm. Strong analytical, communication, and leadership skills are essential for managing team operations and complex investor inquiries.

Skills

Investor services
Fund administration
AML/KYC
Reconciliation
Transaction processing
Investor reporting
Client reporting
Team supervision
Analytical skills
Problem-solving
Communication skills
Hedge fund administration
Regulatory reporting
Audit support

Benefits

Flexible working arrangements
Comprehensive health and well-being benefits

Visa sponsorship

Not detected in the job text

Keywords

Investor Services
Fund Administration
Hedge Fund
Private Equity
Private Credit
AML
KYC
HedgeInvestor
NAV
QA
Compliance
Subscription
Redemption
Audit
Reporting
Transaction Processing
Financial Technologies
Asset Management
Capital Activity
ERISA

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