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Added 12 mins ago
UG
Area Manager, Ontario
Umdasch Group
Bolton, ON · Caledon, Ontario
- Full-time
…and strategic growth for Ontario. Reporting to the Regional Director, East you oversee a team of Account Managers and Pre-Construction Technical Manager (Broadbased) who work together to…
Added 26 mins ago
BG
Area Director – Canada
BNI Global
Toronto, ON
- Full-time
Promouvoir des programmes et des événements qui renforcent l’expérience des Membres et multiplient leurs occasions d’affaires.
Added 26 mins ago
PA
Sales Manager
PAL Airlines
Sept-Îles, QC
- Full-time
…opportunities that extend beyond what you see during the inflight…
Added 26 mins ago
O
Solution Consultant Director, Partner channel
Omilia
Canada
- Full-time
The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and…
Added 26 mins ago
MP
Manager, Major Program Delivery
Manitoba Public Insurance
Winnipeg, MB
- Full-time
Reporting to the Director, Enterprise Project Management Office, the Manager, Major Program Delivery oversees the daily activities of the extended delivery teams associated with Major…
Added 26 mins ago
WL
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- Full-time
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Added 26 mins ago
LP
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Brampton, ON · Regional Municipality of Peel, ON
- Full-time
have a minimum 10-15 years of experience in condominium management;
Added 26 mins ago
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Systemair
Mississauga, ON
Under the direction of the Regional Director of Sales-Commercial, you will be responsible for developing and growing company relationships with our Temspec Brand partners, key stakeholders…
Added 42 mins ago
GO
Economic Development Officer
Government of Newfoundland and Labrador
St. John's, NL
- $40.91 to $48.25 CAD / hour
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Added 42 mins ago
CI
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Added 42 mins ago
Student Accountability Specialist
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Welland, ON
Reporting to the Senior Director, Campus Community Safety, the Student Accountability Specialist (SAS) is responsible for investigations of non-academic student issues, including sexual…
Added 42 mins ago
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Toronto, ON
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Added 56 mins ago
RG
Superintendent
Roni Group
Ottawa, ON
- $115,000 to $150,000 CAD / year
- Full-time
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Toronto, ON
- $80,550 to $120,850 CAD / year
- Full-time
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Added 1 hour ago
Senior Portfolio Manager- EPMO
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Added 1 hour ago
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- Full-time
…opportunities that extend beyond what you see during the inflight…
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Health Emergency Management (HEM) Specialist, Projects and Initiatives
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- Full-time
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
PH
Forensic Social Worker BSW, Minimum and Medium Security Units FPS
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Added 1 hour ago
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Forensic Social Worker BSW, Minimum and Medium Security Units FPS
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Added 1 hour ago
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Project Manager I
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…projects and major barriers encountered. Makes recommendations to Director regarding projects scope and related changes required to facilitate a successful outcome. Implements or…
Added 1 hour ago
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General Duty Nurse, FIR
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Added 1 hour ago
TC
Director, Marketing and Business Development
TROIS Collective
Richmond Hill, ON
- $140,000 to $180,000 CAD / year
- Full-time
The Director, Marketing and Business Development will lead the firm’s marketing, business development and client relationship initiatives, working directly with the Managing Partners. You…

HS Financial Technologies

Investor Services Supervisor

Halifax, NS, Canada

Apply About employer

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Job details

Experience: 4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Posting language: English
Posted: Nov 2, 2026

Original job description

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HS Financial Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the manager and Director within the team.

Responsibilities

Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions.
Advise and assist Investor Services Administrator to ensure subscription proceeds are provided timely.
Review AML/KYC documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
Review Investor Transactions on HedgeInvestor® (HS Financial Technologies' proprietary Investor Services System).
Ensure reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items. Escalate any aged items to manager.
Preparation of Redemption Payment Schedules.
Review of wire transfers to Prime Brokers, Investors and fees payments.
Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
Client Reporting – review client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorized Share Capital Reports for distribution to clients.
General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized person.
Review distribution of Fund Performance in line with client requirements prior to distribution to investors.
Handling complex calls from investors.
Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director.
Establish effective working relationships with the NAV, QA, Compliance Departments within HS Financial Technologies.
Preparation of Fund Audit requirements
Review of Investor Audit requests prior to distribution to investor/auditors.
Investor Services Supervisor should be capable of supervising up to 4 Investor Services Administrators.

Qualifications:

Accounting, Finance, Legal or Business Degree.
4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually.
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required

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More about this job

Responsibilities

The Investor Services Supervisor oversees investor transaction processing, AML/KYC documentation, and the preparation of various investor and client reports. They are also responsible for supervising a team of administrators and maintaining effective relationships with internal departments like NAV and Compliance.

Requirements

Candidates must hold a degree in Accounting, Finance, Legal, or Business and possess at least 4 years of experience in a hedge fund administration firm. Strong analytical, communication, and leadership skills are essential for managing team operations and complex investor inquiries.

Skills

Investor services
Fund administration
AML/KYC
Reconciliation
Transaction processing
Investor reporting
Client reporting
Team supervision
Analytical skills
Problem-solving
Communication skills
Hedge fund administration
Regulatory reporting
Audit support

Benefits

Flexible working arrangements
Comprehensive health and well-being benefits

Visa sponsorship

Not detected in the job text

Keywords

Investor Services
Fund Administration
Hedge Fund
Private Equity
Private Credit
AML
KYC
HedgeInvestor
NAV
QA
Compliance
Subscription
Redemption
Audit
Reporting
Transaction Processing
Financial Technologies
Asset Management
Capital Activity
ERISA

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