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Added 3 mins ago
UH
Cogito Business Intelligence Analyst, Cogito Reporting
University Health Network
Toronto, ON
- Full-time
Reports to: Program Manager, Cogito Reporting
Added 3 mins ago
UH
Cogito Business Intelligence Developer, Cogito Reporting
University Health Network
Toronto, ON
- Full-time
Cogito is Epic’s suite of data analytics and reporting tools. The Cogito Business Intelligence Developer work closely with other Cogito Business Intelligence (BI) Analyst and Developer,…
Added 3 mins ago
C
Civil Substation Lead Engineer
CIMA+
Vancouver, BC
- $142,000 to $192,000 CAD / year
- Full-time
Meet with clients, plan client needs, prepare proposals, letters of intent and establish budgets and timelines. Liaise with clients to check project progress, ensuring that their opinions…
Added 4 mins ago
EP
Accounting and Finance Manager
Elby Professional Recruitment
Oakville, ON
- $75,000 to $85,000 CAD / year
- Full-time
Our NPO client in Oakville is on the lookout for a driven, adaptable, and detail-oriented Finance and Accounting Manager who is ready to take ownership of day-to-day transactional…
Added 4 mins ago
V|
Senior Project Manager - Industrial Water
Veolia | Water Tech
Oakville, ON
- Full-time
The Project Manager (PM) guides a team of engineers and professionals that design, build and manage complex water treatment projects. In this role, the PM is responsible for the overall…
Added 4 mins ago
VB
Accounts Receivable Manager
Vaco by Highspring
Toronto, ON · North York, ON
- $110,000 to $130,000 CAD / year
- Full-time
…matters, improve working capital, and ensure accurate revenue reporting. The role offers exposure to senior leadership and an opportunity to scale processes, systems, and team capabilities…
Added 4 mins ago
CF
Business Development Manager
CI Financial
Calgary, AB
- Full-time
We are currently seeking a Business Development Manager (BDM) who will be responsible for sales and asset retention and brand promotion of all CI Global Asset Management investment…
Added 4 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 18 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Vancouver, BC
Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues.
Added 18 mins ago
UO
Intermediate Learning Specialist, Academic Accommodation
University of Ottawa
Ottawa, ON
- Full-time
Reporting to the Manager, Academic Accommodations, the incumbent evaluates and implements appropriate academic accommodation measures in accordance with the University of Ottawa policies,…
Added 18 mins ago
UO
Third Class Maintenance Engineer
University of Ottawa
Ottawa, ON
- Full-time
Reporting to the Manager, this position is responsible to maintain, troubleshoot, and repair various mechanical devices and heating, aeration, air conditioning and their auxiliary systems…
Added 18 mins ago
SL
Warehouse Associate
Sabre Ltd
Calgary, AB
- Full-time
Verify incoming goods against purchase orders, packing slips, and receiving documentation, reporting and resolving discrepancies, damages, or shortages.
Added 18 mins ago
T
Senior Credit Risk Analyst (ATH 5766)
TD
Toronto, ON
- Full-time
Added 18 mins ago
T
Actuarial Analyst II
TD
Toronto, ON
- Full-time
Reporting to the Pricing Manager, the Actuarial Analyst plays a key role in the end-to-end execution of pricing strategies and rate changes. The Analyst contributes to the on-going and…
Added 18 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and or support team manager in prioritizing and managing team workload, demonstrating a proactive…
Added 18 mins ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
…audit preparation, remediation management, governance, and…
Added 18 mins ago
JS
Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…beverage, billing and finance, events, member services and reporting into one secure platform that enables seamless interactions between members, staff and the broader club…
Added 19 mins ago
IR
Tax Manager
Impact Recruitment
BC · British Columbia, Canada
- Full-time
Our client, a growing leader in the global mining industry, is seeking a Tax Manager to join their Vancouver-based head office. This is an exciting opportunity to take ownership of key tax…
Added 33 mins ago
D
Sr. Program Manager
d1g1t
Toronto, ON
- Full-time
As Senior Program Manager, you'll own the relationship and the delivery for d1g1t's most strategic clients. You'll be the senior leader who owns that process end-to-end: from scoping and…
Added 33 mins ago
FL
Manager, U.S. Corporate Tax
Fuller Landau
Toronto, ON
- Full-time
Reporting to the Tax Partners, the Manager, U.S. Corporate Tax will oversee a variety of U.S. corporate and cross-border tax compliance and advisory engagements. You will work closely with…
Added 34 mins ago
B
Manager, Valuations & Modelling
BDO
Toronto, ON
- Full-time
BDO Canada LLP is seeking a Manager to join our Valuations & Modelling team in Toronto. We are looking for dynamic candidates with strong technical valuation expertise and financial…
Added 34 mins ago
Private Equity Supervisor
HS Financial Technologies
Halifax, NS
…and under the supervision and guidance of a Private Equity Manager and Director. The Private Equity Supervisor will receive the requisite Induction Training in addition to both compulsory…
Added 34 mins ago
Private Equity Manager
HS Financial Technologies
Halifax, NS
A Private Equity Manager will be required to manage the closed end fund accounting process within the guidelines and procedures provided by HS Financial Technologies and under the…
Added 34 mins ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…beverage, billing and finance, events, member services and reporting into one secure platform that enables seamless interactions between members, staff and the broader club…
Added 34 mins ago
TP
Gestionnaire, finance commerciale (approvisionnement) / Commercial Finance Manager, Supply Chain
Turning Point Brands Canada
Laval, QC
- Full-time
Gérer la liste de prix : tenir à jour les prix courants, les prix par canal et par client, et assurer le contrôle et l’approbation des modifications avant leur entrée en vigueur

HS Financial Technologies

Investor Services Supervisor

Halifax, NS, Canada

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Job details

Experience: 4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Posting language: English
Posted: Nov 2, 2026

Original job description

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HS Financial Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the manager and Director within the team.

Responsibilities

Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions.
Advise and assist Investor Services Administrator to ensure subscription proceeds are provided timely.
Review AML/KYC documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
Review Investor Transactions on HedgeInvestor® (HS Financial Technologies' proprietary Investor Services System).
Ensure reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items. Escalate any aged items to manager.
Preparation of Redemption Payment Schedules.
Review of wire transfers to Prime Brokers, Investors and fees payments.
Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
Client Reporting – review client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorized Share Capital Reports for distribution to clients.
General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized person.
Review distribution of Fund Performance in line with client requirements prior to distribution to investors.
Handling complex calls from investors.
Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director.
Establish effective working relationships with the NAV, QA, Compliance Departments within HS Financial Technologies.
Preparation of Fund Audit requirements
Review of Investor Audit requests prior to distribution to investor/auditors.
Investor Services Supervisor should be capable of supervising up to 4 Investor Services Administrators.

Qualifications:

Accounting, Finance, Legal or Business Degree.
4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually.
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required

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More about this job

Responsibilities

The Investor Services Supervisor oversees investor transaction processing, AML/KYC documentation, and the preparation of various investor and client reports. They are also responsible for supervising a team of administrators and maintaining effective relationships with internal departments like NAV and Compliance.

Requirements

Candidates must hold a degree in Accounting, Finance, Legal, or Business and possess at least 4 years of experience in a hedge fund administration firm. Strong analytical, communication, and leadership skills are essential for managing team operations and complex investor inquiries.

Skills

Investor services
Fund administration
AML/KYC
Reconciliation
Transaction processing
Investor reporting
Client reporting
Team supervision
Analytical skills
Problem-solving
Communication skills
Hedge fund administration
Regulatory reporting
Audit support

Benefits

Flexible working arrangements
Comprehensive health and well-being benefits

Visa sponsorship

Not detected in the job text

Keywords

Investor Services
Fund Administration
Hedge Fund
Private Equity
Private Credit
AML
KYC
HedgeInvestor
NAV
QA
Compliance
Subscription
Redemption
Audit
Reporting
Transaction Processing
Financial Technologies
Asset Management
Capital Activity
ERISA

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