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Added 13 mins ago
YO
F Class Driver & OP Staff
YMCA of Greater Toronto
Torrance, ON
- Part-time
…program and facilities staff and contributes to Outdoor Pursuits operations and broader camp resource…
Added 28 mins ago
TS
Nursing Manager
The Salvation Army in Canada
Calgary, AB
- Part-time
Collaborating ensuring communication with the Manager of Hospice Operations/Hospice Access regarding; (a) Admissions that may require special considerations (b)Transfers of Residential…
Added 28 mins ago
L
7751 - Seasonal Sales Help
Lids
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- Temporary
…identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional…
Added 28 mins ago
PI
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- Full-time
When inspections fail, the Courier advises the unit manager
Added 28 mins ago
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Kingston, ON
- Full-time
We are currently seeking a Project Manager to join our Site Division in Kingston, Ontario. This position will manage site development and civil construction projects from start-up through…
Added 28 mins ago
TM
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Toronto, ON · North York, ON
- Full-time
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5727 - 3rd Key
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Burnaby, BC
- $18.75 USD / hour
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…identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional…
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- Full-time
…the product meets quality standards during manual packaging operations and packing product in compliance with cGMP and SOP…
Added 43 mins ago
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HelloFresh
Toronto, ON
The Product Innovation team is looking for a Manager, Ingredient Strategy to own the commercial and operational side of bringing new ingredients to HelloFresh. Supporting the Canadian…
Added 43 mins ago
WS
Gestionnaire, Distribution en vrac et services logistiques | Manager-Bulk Distribution and Logistics Services
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- Full-time
…la continuité des livraisons. Elle veille à la sécurité des opérations, à la qualité du sel et à la maîtrise des coûts de…
Added 58 mins ago
E
Project Manager
Enbridge
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. We are seeking a Project Manager to join our Alberta based team!
Added 58 mins ago
SCM Operations Category Management Advisor
Spirit Omega Inc.
Calgary, AB
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Added 58 mins ago
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Clinical Lead (Contract)
T45 Labs
Remote, Canada
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Added 58 mins ago
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Operations Manager
Hays
Victoria, BC
- $130,000 to $165,000 CAD / year
- Full-time
An exciting opportunity exists for an Operations Manager with an established civil construction contractor. This is a full-time position based in Victoria, with jobsites throughout the…
Added 1 hour ago
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ON · CAN - Webber - Infra - Niagara
- Full-time
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Reliability Maintenance Manager
Smurfit Westrock
Guelph, ON
The Reliability Manager is responsible for providing expertise and leadership to the service and maintenance staff while ensuring the safe maintenance, repair or replacement of Smurfit…
Added 1 hour ago
S
Legal Counsel
Solink
Remote, Canada
- $116,659 to $170,000 CAD / year
- Full-time
- Remote
Act as the first point of contact for Sales on routine contract questions and customer redlines.
Added 1 hour ago
FR
Operational Excellence Manager (Senior)
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Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
We are recruiting a Senior Manager, Operational Excellence for an established commercial real estate owner. This role will help improve building operations across a national portfolio of…
Added 1 hour ago
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Senior Sales Manager
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Canada
- Full-time
Serve as the first point of escalation for deal strategy, complex customer conversations, pricing, and contract negotiations, involving the VP of Revenue & Customer Operations when…
Added 1 hour ago
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Accounts Receivable Manager
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Toronto, ON · North York, ON
- $110,000 to $130,000 CAD / year
- Full-time
…accounts receivable management, combining revenue accounting, SaaS contract oversight, collections, business partnering, and process…
Added 1 hour ago
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National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 1 hour ago
Traffic Manager
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Mississauga, ON · Montreal, QC · Saint-Laurent, QC
…Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia -…

HS Financial Technologies

Investor Services Supervisor

Halifax, NS, Canada

Apply About employer

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Job details

Experience: 4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Posting language: English
Posted: Nov 2, 2026

Original job description

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HS Financial Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the manager and Director within the team.

Responsibilities

Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions.
Advise and assist Investor Services Administrator to ensure subscription proceeds are provided timely.
Review AML/KYC documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
Review Investor Transactions on HedgeInvestor® (HS Financial Technologies' proprietary Investor Services System).
Ensure reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items. Escalate any aged items to manager.
Preparation of Redemption Payment Schedules.
Review of wire transfers to Prime Brokers, Investors and fees payments.
Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
Client Reporting – review client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorized Share Capital Reports for distribution to clients.
General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized person.
Review distribution of Fund Performance in line with client requirements prior to distribution to investors.
Handling complex calls from investors.
Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director.
Establish effective working relationships with the NAV, QA, Compliance Departments within HS Financial Technologies.
Preparation of Fund Audit requirements
Review of Investor Audit requests prior to distribution to investor/auditors.
Investor Services Supervisor should be capable of supervising up to 4 Investor Services Administrators.

Qualifications:

Accounting, Finance, Legal or Business Degree.
4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually.
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required

Apply About employer

More about this job

Responsibilities

The Investor Services Supervisor oversees investor transaction processing, AML/KYC documentation, and the preparation of various investor and client reports. They are also responsible for supervising a team of administrators and maintaining effective relationships with internal departments like NAV and Compliance.

Requirements

Candidates must hold a degree in Accounting, Finance, Legal, or Business and possess at least 4 years of experience in a hedge fund administration firm. Strong analytical, communication, and leadership skills are essential for managing team operations and complex investor inquiries.

Skills

Investor services
Fund administration
AML/KYC
Reconciliation
Transaction processing
Investor reporting
Client reporting
Team supervision
Analytical skills
Problem-solving
Communication skills
Hedge fund administration
Regulatory reporting
Audit support

Benefits

Flexible working arrangements
Comprehensive health and well-being benefits

Visa sponsorship

Not detected in the job text

Keywords

Investor Services
Fund Administration
Hedge Fund
Private Equity
Private Credit
AML
KYC
HedgeInvestor
NAV
QA
Compliance
Subscription
Redemption
Audit
Reporting
Transaction Processing
Financial Technologies
Asset Management
Capital Activity
ERISA

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