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Added 31 mins ago
J
Principal Director - Business Insurance (P&C)
JobsMedia.io
Montreal, QC
- Full-time
You will be responsible for a team of 30 to 40 people, primarily made up of Commercial Insurance Account Directors.
Added 31 mins ago
J
Commercial Insurance Director
JobsMedia.io
Toronto, ON
- Full-time
We’re recruiting a Commercial Insurance Director for a well-established and growing insurance organization in the Greater Toronto Area.
Added 1 hour ago
D8
#290.1 - Continuing/Part-Time (0.100 FTE) - Literacy Teacher
District 82 School
Kitwanga, BC
- Part-time
Added 1 hour ago
D8
#290.2 - Continuing/Part-Time (0.200 FTE) - Resource Teacher
District 82 School
Kitwanga, BC
- Part-time
Added 1 hour ago
D8
#292.1 - Temporary, Full-time (1.00 FTE) Resource & Other Teacher
District 82 School
BC · Bulkley-Nechako A, BC
- Full-time
Added 1 hour ago
NB
Manager Financing Solutions
National Bank of Canada
Vancouver, BC
- Full-time
Participate in determining client financing needs in collaboration with the Commercial Account Manager
Added 1 hour ago
NB
Director, Credit Risk
National Bank of Canada
AB · Edmonton, AB
- Full-time
A career as a Director on the Western Credit Risk Management team at National Bank means acting as an expert in credit adjudication for Mid-Market sector (Diversified Industry) financing.…
Added 3 hours ago
IP
Direct Sales Representative
Intercity Packers Meat & Seafood
AB · Intercity Packers Edmonton-Alberta-ICP
- Full-time
…Representative located in Edmonton, Alberta. Reporting to the Director of Sales, the successful candidate will be accountable for driving new bulk commodity and sales…
Added 3 hours ago
T
Project Advisor, Digital Printing -Markham, ON
TPH
Markham, ON
- Full-time
Ensure account and contact information is regularly verified and updated and the Manager is always kept informed of status.
Added 4 hours ago
PP
Financial Accountant
Piramal Pharma Ltd
Aurora, ON
- Full-time
…accounting, and manufacturing accounting processes. Working with the Director, Finance and cross-functional partners, the position applies professional accounting judgment, maintains strong…
Added 6 hours ago
N
Senior Research Director, Customer Success - Automotive
NielsenIQ
Toronto, ON
- Full-time
NIQ is seeking a Canada-based Senior Research Director, Customer Success - Automotive to lead our relationship with a major automotive manufacturer across the U.S. and Canadian markets.…
Added 7 hours ago
Director, Digital Experience
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
The Director, Digital Experience is responsible for defining and continuously evolving the digital product and customer experience across Empire’s retail banner websites and digital…
Added 7 hours ago
Développeur.se de logiciels sénior.e - applications réseau / Senior Software Developer - Networking
Electronic Arts
Vancouver, BC · Montreal, QC
You will report to the Director of Engineering.
Added 9 hours ago
GH
Director of Sales and Marketing
Gottardo Hotels and Resorts
Aurora, ON
- Full-time
Role Description The Director of Sales and Marketing is a full-time, on-site role based in Aurora, ON, responsible for leading revenue growth and brand visibility for Gottardo Hotels and…
Added 10 hours ago
Directeur.trice technique principal.e - Rendu neuronal / Principal Technical Director - Neural Rendering
Electronic Arts
Montreal, QC · Vancouver, BC · AB
We are looking for a Principal Technical Director with deep and broad rendering experience to lead a group of rendering engineers and researchers within our Research & Engineering team. You…
Added 10 hours ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 11 hours ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
Meets regularly with the Director of Operations to review performance, risks, staffing, financial results, service challenges and recommended improvements.
Added 11 hours ago
Asset Performance and Reliability Engineer
Public Service Delivery
Winnipeg, MB
Reporting to the Director, Strategic Asset Management Branch, the Asset Performance & Reliability Engineer provides advanced engineering analysis and data-driven technical expertise to…
Added 12 hours ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities…
Added 12 hours ago
VG
Director of Hospitality
Vancouver Golf Club
Coquitlam, BC
- Full-time
The Director will combine the instincts of an outstanding front-of-house host with the operating discipline of an experienced executive. This is an active, member-facing role - not one…
Added 12 hours ago
OT
Business Development Manager
Ottawa Tourism
Ottawa, ON
- Full-time
Reporting to the Director Sales, Business & Major Events, the incumbent is responsible for building and maintaining a full roster of clients and potential clients in the Canadian market. To…
Added 12 hours ago
SW
Commercialization Manager
Skyward Wildfire Technologies
Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
Reports to: Director of Business Development and Government Partnerships
Added 12 hours ago
II
Director, Innovation
Ipsos in Canada
Toronto, ON
- Full-time
…working with Tier 1 Canadian and multinational clients. The Director acts as strategic leader for the project/account team and plays a key role in strengthening broader client…
Added 12 hours ago
GO
Asset Performance and Reliability Engineer
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Director, Strategic Asset Management Branch, the Asset Performance & Reliability Engineer provides advanced engineering analysis and data-driven technical expertise to…
Added 12 hours ago
W
(CAN) Senior Director, Digital Strategy and Media
Walmart
Mississauga, ON
- Full-time
The Senior Director, Digital and Media is responsible for setting and leading Walmart Canada’s enterprise growth marketing strategy across online and offline media, SEO, and customer…

HS Financial Technologies

Investor Services Supervisor

Halifax, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: 4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Posting language: English
Posted: Nov 4, 2026

Original job description

An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HS Financial Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the manager and Director within the team.

Responsibilities

Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions.
Advise and assist Investor Services Administrator to ensure subscription proceeds are provided timely.
Review AML/KYC documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
Review Investor Transactions on HedgeInvestor® (HS Financial Technologies' proprietary Investor Services System).
Ensure reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items. Escalate any aged items to manager.
Preparation of Redemption Payment Schedules.
Review of wire transfers to Prime Brokers, Investors and fees payments.
Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
Client Reporting – review client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorized Share Capital Reports for distribution to clients.
General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized person.
Review distribution of Fund Performance in line with client requirements prior to distribution to investors.
Handling complex calls from investors.
Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director.
Establish effective working relationships with the NAV, QA, Compliance Departments within HS Financial Technologies.
Preparation of Fund Audit requirements
Review of Investor Audit requests prior to distribution to investor/auditors.
Investor Services Supervisor should be capable of supervising up to 4 Investor Services Administrators.

Qualifications:

Accounting, Finance, Legal or Business Degree.
4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually.
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required

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More about this job

Responsibilities

Oversee investor transaction instructions, AML/KYC documentation, transaction processing, bank reconciliations, payment schedules, wire transfers, and investor and client reporting. Handle complex investor inquiries, prepare and review audit materials, improve processes, coordinate with internal departments, and supervise up to four Investor Services Administrators.

Requirements

Requires a degree in Accounting, Finance, Legal Studies, or Business and at least four years of experience at a hedge fund administration firm, including experience across Investor Services Administrator responsibilities. Candidates should have strong communication, analytical, problem-solving, and interpersonal skills, work effectively independently and in a team, and know when to escalate issues.

Skills

Investor Services
AML/KYC Review
Investor Transaction Processing
Bank Reconciliation
Wire Transfer Review
Investor Reporting
Client Reporting
Fund Performance Distribution
Investor Communication
Audit Preparation
Team Supervision
Analytical Skills
Problem-Solving
Written and Verbal Communication
Process Improvement
Escalation Judgment

Visa sponsorship

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Keywords

Investor Services
Hedge Fund Administration
AML/KYC
HedgeInvestor
Investor Transactions
Subscription Proceeds
Redemptions
Bank Reconciliation
Redemption Payment Schedules
Wire Transfers
Prime Brokers
Investor Statements
Contract Notes
Capital Activity Reports
ERISA Reports
Authorized Share Capital Reports
Fund Performance
Fund Audits
Investor Audit Requests
Compliance
NAV
Quality Assurance
Process Improvement
Team Supervision

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