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Added 24 mins ago
BT
Administrative Assistant
Baker Tilly Canada
Windsor, ON
- Full-time
Added 24 mins ago
A
Electrical Technologist
Actalent
Toronto, ON · Etobicoke, ON
- $35 to $48 CAD / hour
- Full-time
Added 24 mins ago
P
Retail Operations Lead
PetSmart
Belleville, ON
- Full-time
Added 24 mins ago
L
Dairy/Frozen Clerk - Part Time
Longo's
Oakville, ON
- Part-time
Do you have outstanding customer service skills? Are you passionate about the food industry?
Added 24 mins ago
FB
Cashier
Farm Boy Inc.
Barrie, ON
- $18 CAD / hour
- Full-time
Added 24 mins ago
L
Dairy/Frozen Assistant Department Manager - Full Time
Longo's
Oakville, ON
- Full-time
Added 24 mins ago
DG
Catering Sous Chef
Dexterra Group
Mississauga, ON
- Full-time
Added 24 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Quebec, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 24 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 24 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 24 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 24 mins ago
LC
Grocery Clerk Part Time Night Greenlight Requisition
Loblaw Companies Limited
Langley (District), BC
- Part-time
Added 24 mins ago
LC
Baker Part Time Night Greenlight Requisition
Loblaw Companies Limited
Edmonton, AB
- Part-time
Added 24 mins ago
W
Overnight Associate
Walmart
Vernon, BC
- Part-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…
Added 24 mins ago
W
(CAN) Stocking 1 Team Associate
Walmart
Winnipeg, MB
- Part-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
Added 24 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Hamilton, ON
- Part-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is…
Added 24 mins ago
W
(CAN) Préposé au stockage et aux chariots
Walmart
Saint-Hyacinthe, QC
- Part-time
…storage locations using approved procedures. Through friendly customer interactions and a strong focus on safety, this role supports smooth store operations while building valuable skills…
Added 24 mins ago
W
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart
Salaberry-de-Valleyfield, QC
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 24 mins ago
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VIP Cast Member - Seasonal, Park Royal & VIP
Cineplex
Vancouver, BC · CPX Park Royal & VIP
- Part-time
Added 24 mins ago
Customer Experience Associate - Enterprise & Birchmount (30 hours/week)
Scotiabank
Markham, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 24 mins ago
Customer Experience Associate - Aurora (Casual)
Scotiabank
Aurora, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 40 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Langley (City), BC · Langley, British Columbia
- $18.25 to $20.95 CAD / hour
- Part-time
…and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for…
Added 40 mins ago
A
Room Attendant (Part-Time)
AccorHotel
Ottawa, ON
- Part-time
Added 40 mins ago
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Global Lead, Digital Procurement
''
Toronto, ON
- Full-time
- Other
…about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 54 mins ago
BC
Head of Operations
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time

HS Financial Technologies

Investor Services Supervisor

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: 4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Posting language: English
Posted: Nov 4, 2026

Original job description

An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HS Financial Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the manager and Director within the team.

Responsibilities

Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions.
Advise and assist Investor Services Administrator to ensure subscription proceeds are provided timely.
Review AML/KYC documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
Review Investor Transactions on HedgeInvestor® (HS Financial Technologies' proprietary Investor Services System).
Ensure reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items. Escalate any aged items to manager.
Preparation of Redemption Payment Schedules.
Review of wire transfers to Prime Brokers, Investors and fees payments.
Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
Client Reporting – review client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorized Share Capital Reports for distribution to clients.
General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized person.
Review distribution of Fund Performance in line with client requirements prior to distribution to investors.
Handling complex calls from investors.
Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director.
Establish effective working relationships with the NAV, QA, Compliance Departments within HS Financial Technologies.
Preparation of Fund Audit requirements
Review of Investor Audit requests prior to distribution to investor/auditors.
Investor Services Supervisor should be capable of supervising up to 4 Investor Services Administrators.

Qualifications:

Accounting, Finance, Legal or Business Degree.
4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually.
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required

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More about this job

Responsibilities

Oversee investor transaction instructions, AML/KYC documentation, transaction processing, bank reconciliations, payment schedules, wire transfers, and investor and client reporting. Handle complex investor inquiries, prepare and review audit materials, improve processes, coordinate with internal departments, and supervise up to four Investor Services Administrators.

Requirements

Requires a degree in Accounting, Finance, Legal Studies, or Business and at least four years of experience at a hedge fund administration firm, including experience across Investor Services Administrator responsibilities. Candidates should have strong communication, analytical, problem-solving, and interpersonal skills, work effectively independently and in a team, and know when to escalate issues.

Skills

Investor Services
AML/KYC Review
Investor Transaction Processing
Bank Reconciliation
Wire Transfer Review
Investor Reporting
Client Reporting
Fund Performance Distribution
Investor Communication
Audit Preparation
Team Supervision
Analytical Skills
Problem-Solving
Written and Verbal Communication
Process Improvement
Escalation Judgment

Visa sponsorship

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Keywords

Investor Services
Hedge Fund Administration
AML/KYC
HedgeInvestor
Investor Transactions
Subscription Proceeds
Redemptions
Bank Reconciliation
Redemption Payment Schedules
Wire Transfers
Prime Brokers
Investor Statements
Contract Notes
Capital Activity Reports
ERISA Reports
Authorized Share Capital Reports
Fund Performance
Fund Audits
Investor Audit Requests
Compliance
NAV
Quality Assurance
Process Improvement
Team Supervision

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