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Added 14 mins ago
LC
Relief Pharmacist
Loblaw Companies Limited
Peterborough, ON
- Full-time
progressive careers, comprehensive training, flexibility and a great benefits package! Come share
Added 14 mins ago
LC
Pharmacist
Loblaw Companies Limited
Belleville, ON
- Full-time
…of the way! We can offer progressive careers, comprehensive training, flexibility and a great benefits package! Come share our vision and passion in delivering a superior customer…
Added 14 mins ago
LC
Relief Pharmacist
Loblaw Companies Limited
Pickering, ON
- Full-time
progressive careers, comprehensive training, flexibility and a great benefits package! Come share
Added 14 mins ago
LC
Relief Pharmacist
Loblaw Companies Limited
Kawartha Lakes, ON
- Part-time
progressive careers, comprehensive training, flexibility and a great benefits package! Come share
Added 14 mins ago
LC
Relief Pharmacist
Loblaw Companies Limited
Kingston, ON
- Full-time
progressive careers, comprehensive training, flexibility and a great benefits package! Come share
Added 14 mins ago
TO
Personal Support Worker (PSW Casual)
THE ONEILL CENTRE
Niagara-on-the-Lake, ON
- Part-time
Personal Support Workers (PSWs) are the heart of long-term care, supporting residents with daily routines and meaningful moments that protect dignity, comfort and choice. PSW reports to the…
Added 14 mins ago
TO
Registered Practical Nurse
THE ONEILL CENTRE
Niagara-on-the-Lake, ON
- Part-time
The Registered Practical Nurse (RPN) reports to the Assistant Director of Care/Nurse Manager and provides clinical leadership to support safe, high-quality, person-centred care. The RPN…
Added 14 mins ago
R(
Assistant Store Manager (Contract - 12 months) - SmartCentre Halifax
Reitmans (Canada) Ltée/Ltd
Halifax, NS
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 28 mins ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
Profile (Overview of Job): Manager of Manufacturing (QA)
Added 28 mins ago
Temporary Sales Manager
David's Bridal
London, ON
…whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out…
Added 28 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Calgary, AB
Achieve your personal sales goals (don’t worry, our training will help you get there!);
Added 28 mins ago
TT
Procurement and Supply Chain Intern – Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Mentors: Procurement Manager and Planning Manager
Added 28 mins ago
T
Customer Experience Associate
TD
Temiskaming Shores, ON
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 28 mins ago
WG
Water Treatment Project Manager
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
We are dedicated to fostering the growth and development of our employees. We provide extensive internal and external training programs, continuous learning opportunities, and clear career…
Added 28 mins ago
WG
Assistant Project Manager - Water Treatment
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
We are dedicated to fostering the growth and development of our employees. We provide extensive internal and external training programs, continuous learning opportunities, and clear career…
Added 28 mins ago
MD
Grounds Supervisor- State Program Administrator Supervisor Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…their teams by setting priorities, planning and assigning work, training staff, establishing performance standards, coaching and evaluating employees, and supporting a respectful,…
Added 43 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
…ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to…
Added 43 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
…ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to…
Added 43 mins ago
LC
Case Manager, Psychogeriatric_FT-Perm
LOFT Community Services
Toronto, ON
- $57,007 to $71,647 CAD / year
- Full-time
…independently in the community with support and dignity. PSW, Case Manager and Life enrichment supports are provided to assist clients at home and in the…
Added 43 mins ago
BE
Mechanic - Shop Foreman
Battlefield Equipment Rentals
ON · Mississauga, ON
- Full-time
Communicate with the service manager to coordinate tasks and oversee the activities of the department.
Added 58 mins ago
VG
Environmental Monitoring Coordinator
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
…planning. The Environmental Monitoring Coordinator also coordinates training for community members to participate in information and data collection related to travel safety and…
Added 58 mins ago
TO
Financial Sales Manager II Target
Top of Virginia Regional Chamber
Winchester, ON
- Full-time
…operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform…
Added 58 mins ago
WM
Industrial Maintenance Technician/Millwright, Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in…
Added 58 mins ago
E
Housekeeping/Laundry Aide (Casual) Pine Meadow Nursing Home
Extendicare
Northbrook, ON · Assist - Pine Meadow LTC
- Part-time
Reporting to the Environmental Services Manager, the Housekeeping Aide is responsible for the cleaning and sanitization of all Resident's rooms and common areas.
Added 58 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $96,557 to $128,743 CAD / year
- Full-time
- Remote
Professional Development – Advance your career with our support for growth and development through conferences, language training, and educational opportunities.

HS Financial Technologies

Investor Services Supervisor

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: 4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Posting language: English
Posted: Nov 4, 2026

Original job description

An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HS Financial Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the manager and Director within the team.

Responsibilities

Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions.
Advise and assist Investor Services Administrator to ensure subscription proceeds are provided timely.
Review AML/KYC documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
Review Investor Transactions on HedgeInvestor® (HS Financial Technologies' proprietary Investor Services System).
Ensure reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items. Escalate any aged items to manager.
Preparation of Redemption Payment Schedules.
Review of wire transfers to Prime Brokers, Investors and fees payments.
Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
Client Reporting – review client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorized Share Capital Reports for distribution to clients.
General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized person.
Review distribution of Fund Performance in line with client requirements prior to distribution to investors.
Handling complex calls from investors.
Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director.
Establish effective working relationships with the NAV, QA, Compliance Departments within HS Financial Technologies.
Preparation of Fund Audit requirements
Review of Investor Audit requests prior to distribution to investor/auditors.
Investor Services Supervisor should be capable of supervising up to 4 Investor Services Administrators.

Qualifications:

Accounting, Finance, Legal or Business Degree.
4+ years’ experience working in a Hedge Fund Administration Firm with experience in all aspects of the role of an Investor Services Administrator.
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually.
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required

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More about this job

Responsibilities

Oversee investor transaction instructions, AML/KYC documentation, transaction processing, bank reconciliations, payment schedules, wire transfers, and investor and client reporting. Handle complex investor inquiries, prepare and review audit materials, improve processes, coordinate with internal departments, and supervise up to four Investor Services Administrators.

Requirements

Requires a degree in Accounting, Finance, Legal Studies, or Business and at least four years of experience at a hedge fund administration firm, including experience across Investor Services Administrator responsibilities. Candidates should have strong communication, analytical, problem-solving, and interpersonal skills, work effectively independently and in a team, and know when to escalate issues.

Skills

Investor Services
AML/KYC Review
Investor Transaction Processing
Bank Reconciliation
Wire Transfer Review
Investor Reporting
Client Reporting
Fund Performance Distribution
Investor Communication
Audit Preparation
Team Supervision
Analytical Skills
Problem-Solving
Written and Verbal Communication
Process Improvement
Escalation Judgment

Visa sponsorship

Not detected in the job text

Keywords

Investor Services
Hedge Fund Administration
AML/KYC
HedgeInvestor
Investor Transactions
Subscription Proceeds
Redemptions
Bank Reconciliation
Redemption Payment Schedules
Wire Transfers
Prime Brokers
Investor Statements
Contract Notes
Capital Activity Reports
ERISA Reports
Authorized Share Capital Reports
Fund Performance
Fund Audits
Investor Audit Requests
Compliance
NAV
Quality Assurance
Process Improvement
Team Supervision

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