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HSBC Global Services Limited

Senior Consultant Specialist

Toronto, ON, M5H 1J9, Canada

Apply by: Oct 4, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited. Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group. We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.

Ready to build and run critical reconciliations on SmartStream Transaction Lifecycle Management (TLM)?

Why HSBC

HSBC is one of the largest banking and financial services organizations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

We are seeking an experienced professional to join MSS Information Technology (IT) within MSSOT Global Reconciliations as a Transaction Lifecycle Management (TLM) Developer. This role supports the delivery and ongoing operation of reconciliations on the SmartStream Transaction Lifecycle Management (TLM) platform within a banking and financial services environment. The position operates as an individual contributor and includes rotational production support in line with a Development and Operations (DevOps) model. You will focus on configuring and enhancing Transaction Lifecycle Management (TLM) capabilities and progressing changes through environments to achieve User Acceptance Testing (UAT) readiness. Success will be measured through stable production outcomes, high-quality reconciliation deliveries and effective collaboration across technology and business stakeholders.

What you'll be doing

Deliver SmartStream Transaction Lifecycle Management (TLM) development and provide rotational production support in line with a Development and Operations (DevOps) model
Build and enhance reconciliations including intersystem trade and positions, intersystem cash, cash balance and transactions and stock positions and transactions
Configure and customize Transaction Lifecycle Management (TLM) user interface screens, workflows and database structures using vendor tools to support version changes and upgrades
Create Configuration Transport (CT) packages and deploy them to target environments, progressing changes through component testing and integration testing to User Acceptance Testing (UAT) readiness
Design and maintain Transaction Lifecycle Management (TLM) schemas using Transaction Lifecycle Management (TLM) Smart Schema
Update configuration within Transaction Lifecycle Management (TLM) Control to accommodate upgrade-related changes
Develop and maintain Structured Query Language (SQL) and Procedural Language/Structured Query Language (PL/SQL) solutions to support reconciliation processing and platform enhancements
Partner with MSS Information Technology (IT) leadership, delivery managers, architects, product owners, offshore teams, and vendors to plan delivery and resolve production issues

What we're looking for

Demonstrate hands-on experience with SmartStream Transaction Lifecycle Management (TLM) Premium and associated tools including Transaction Lifecycle Management (TLM) Control, Transaction Lifecycle Management (TLM) Recon Admin, Transaction Lifecycle Management (TLM) Design Studio, Transaction Lifecycle Management (TLM) Smart Studio, Transaction Lifecycle Management (TLM) Web Connect, Transaction Lifecycle Management (TLM) Configuration Transport (CT) Tool and Transaction Lifecycle Management (TLM) Smart Schema
Show proven experience delivering end-to-end reconciliations using the SmartStream toolset or another reconciliation platform
Evidence capability using vendor application tools to customize user interfaces, workflows and database structures to support new Transaction Lifecycle Management (TLM) versions and upgrades
Bring experience working with large and complex code bases and progressing changes through testing to User Acceptance Testing (UAT) readiness
Apply strong Structured Query Language (SQL) and Procedural Language/Structured Query Language (PL/SQL) capability with hands-on delivery experience
Work effectively across Unix and Windows production environments
Demonstrate strong knowledge of Agile methodologies and delivery practices
Communicate effectively with MSS Information Technology (IT) leads, delivery managers, architects, business product owners, offshore teams and global stakeholders

Advancing reconciliation reliability on SmartStream Transaction Lifecycle Management (TLM)

This role provides the opportunity to support critical reconciliation processes while improving the underlying Transaction Lifecycle Management (TLM) configuration and tooling used across the organization. You will contribute to stable production operations and deliver enhancements that strengthen controls and operational outcomes. If you are interested in applying your SmartStream Transaction Lifecycle Management (TLM) experience in a global environment with meaningful impact, we invite you to apply.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in Canada. Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

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More about this job

Responsibilities

The role involves developing and maintaining reconciliations on the SmartStream TLM platform within a DevOps model. You will configure user interfaces, workflows, and database structures while collaborating with stakeholders to ensure stable production outcomes.

Requirements

Candidates must have hands-on experience with SmartStream TLM and strong proficiency in SQL and PL/SQL. Proven experience in delivering end-to-end reconciliations and working within complex IT environments is required.

Skills

SmartStream TLM
SQL
PL/SQL
DevOps
Reconciliation
Banking
Financial services
Unix
Windows
Agile
TLM Control
TLM Design Studio
TLM Smart Schema
Configuration Transport
Data analysis
System integration

Benefits

Competitive total reward package
Professional development opportunities
Health and well-being benefits
Financial benefits
Lifestyle benefits

Visa sponsorship

Not detected in the job text

Keywords

SmartStream
TLM
SQL
PL/SQL
DevOps
Reconciliation
Banking
Financial Services
Unix
Windows
Agile
TLM Control
TLM Design Studio
TLM Smart Studio
TLM Web Connect
Configuration Transport
TLM Smart Schema
UAT
System Integration
Database Management
Workflow Configuration
Production Support
IT Infrastructure
Stakeholder Management

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