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Added 4 months ago
IL
Senior Software Quality Engineer
Invesco Ltd.
Charlottetown, Prince Edward Island
- Full-time
The Senior Software Quality Engineer leads the design, execution, and oversight of complex test strategies to ensure the delivery of high quality, reliable software products for Invesco’s…
Added 4 months ago
DI
Senior DevOps Specialist
dcbel Inc
Montreal, Quebec
- Full-time
At least 5 years of experience delivering various Cloud services and applications in a DevOps or related software development role.
Added 4 months ago
DI
Embedded UI Developer
dcbel Inc
Montreal, Quebec
- Full-time
Promote good software engineering practices through design and code reviews.
Added 4 months ago
S
Programming - (Various Disciplines) - Talent Pool (N America)
Side
Remote, Canada
- Contract
- Remote
We are building a diverse and skilled pool of engineering talent in São Paulo to support current and future co-development projects across a wide variety of game genres and technical…
Added 2 months ago
S
Developer, Cloud Engineering - Contract Full Time for 12 Months
Scotiabank
Toronto, ON
- Full-time
As a Developer, Cloud Engineering working in the DevOps team in Toronto, you’ll be responsible for collaborating across the bank with software developers and other specialists throughout…
Added 2 months ago
Software Engineer, Global Payments Technology
Scotiabank
Toronto, ON
The Software Developer plays a pivotal role in the success of Global Payment Solutions – Cash Management Technology by driving engineering excellence, technical delivery, and guiding a…
Added 4 months ago
P
Senior Portfolio Release Manager, Customer Growth
Priceline
Toronto, Ontario
- Full-time
Own and maintain the release calendar, working across product, engineering, QA, and operations teams to schedule and coordinate releases.
Added 4 months ago
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Dynamics 365 Developer - Power Platform
Endeavor4
Mississauga, Ontario
- $90,000 to $100,000 CAD / year
Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience.
Added 4 months ago
A
Manager, Software Engineering (Service Cloud)
ARC'TERYX
Vancouver, British Columbia
- Full-time
As a Manager, Software Engineering, you will lead a high-performing team focused on enhancing the experience of our Guest Services organization and driving strategic outcomes for…
Added 4 months ago
GC
Automation Engineer (RPA)
Greenlight Consulting
Toronto, Ontario
- $110,000 to $140,000 CAD / year
…business value. We combine deep consulting expertise with hands-on engineering to bridge the gap between strategy and…
Added 4 months ago
GC
Automation Business Consultant (RPA+AI Projects)
Greenlight Consulting
Toronto, Ontario
- $100,000 to $130,000 CAD / year
…business value. We combine deep consulting expertise with hands-on engineering to bridge the gap between strategy and…
Added 4 months ago
Senior Systems Designer
SMART Technologies
Calgary, Alberta
Broad technical knowledge in a variety of disciplines, including Electrical Engineering, Firmware Development, Mechanical Design, Manufacturing Test, and Software Development.
Added 1 month ago
GS
SBT Content Software Engineer II
Guidewire Software
Remote, Canada
- Full-time
- Remote
Guidewire’s development team is looking for a smart, proactive, and results-oriented Software Engineer II to build elegant solutions for the property & casualty insurance industry’s…
Added 4 months ago
MI
Full Stack Developer
Magna International
Brampton, Ontario
- Full-time
The Full Stack Developer will work with the IoT architect, technical product owner and a team of developers (Sr full stack, software, IoT, data science) to ensure the efficient and…
Added 4 months ago
C
DevOps Developer
Caseware
Toronto, Ontario
- $125,000 to $140,000 CAD / year
- Full-time
4+ years in DevOps, Platform Engineering, SRE, or software engineering roles with strong operational ownership.
Added 2 months ago
Software Engineer - AutoSync
AutoTrader.ca
Toronto, ON
AutoSync is a suite of integrated software products built specifically for automotive dealers. Our platform includes a comprehensive set of solutions, including a CRM, dealership websites,…
Added 2 months ago
Engineering Lead- Global Payments Engineering
Scotiabank
Toronto, ON
Broad understanding of modern engineering practices, including APIs, microservices, event-driven architectures, and DevOps/CI-CD principles.
Added 4 months ago
H
Americas Client Services Technology Lead
HSBC
Toronto, Ontario
- Full-time
Contributing to our global AI Technology enablement across engineering and the Software Development Life Cycle (SDLC) including product, business analysis / requirements. This will involve…
Added 4 months ago
OI
DevOps & Build Engineer
Offworld industries
New Westminster, British Columbia
- $95,000 to $120,000 CAD / year
- Full-time
We are seeking a versatile DevOps & Build Engineer to bridge the gap between our game development workflows and our infrastructure operations. In this role, you will be responsible for…
Added 4 months ago
TC
Oracle Application SaaS & PaaS Architect
The Citco Group Limited
Toronto, ON
- Full-time
Familiarity with CI/CD pipelines, DevOps practices, and infrastructure-as-code –
Added 4 months ago
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Senior Full Stack Developers
FCC / FAC
Regina, Saskatchewan · Alberta · British Columbia · Newfoundland and Labrador · Saskatchewan · Agriculture Place
- Full-time
…provide financing, knowledge resources and business management software to over 103,000 customers…
Added 4 months ago
U
Engineering Manager, Software Development
Univeris
Toronto, Ontario
- Full-time
We are seeking a senior Engineering Manager to provide leadership across software development teams at Univeris. Reporting to the VP of Engineering, the Engineering Manager is a…
Added 4 months ago
Développeuse ou développeur backend sénior, Outils IA internes / Senior Backend Developer, Internal AI Tooling
Unity Technologies
Montreal, Quebec
Promouvoir et mettre en place les meilleures pratiques pour le développement, les tests, le déploiement et la surveillance des services dorsaux (DevOps, SRE).
Added 4 months ago
Site Reliability Engineer
LayerZero Labs
Vancouver, British Columbia
At LayerZero, our Site Reliability Engineering (SRE) team is at the intersection of software and systems engineering, dedicated to crafting and maintaining large-scale, resilient systems.…
Added 4 months ago
DevOps Developer
Octasic
Montreal, Quebec
The DevOps Developer is responsible for bridging the gap between software development and IT operations by automating, optimizing, and securing the software delivery lifecycle. This role…

HSBC

Americas Client Services Technology Lead

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Jun 22, 2026

Original job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited. Operating in Toronto and Vancouver, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group. We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.

The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers.

This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies.

Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely.

We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced professional for a role of Head of OBKYC Americas to join the Client Services and OBKYC Technology. The role holder will oversee a team of approximately 30 / 40 technologists based primarily in Buffalo. This role provides both strategic and operational leadership, ensuring delivery excellence, adherence to regulatory and internal control standards, and alignment with the broader Corporate and Institutional Banking (CIB) Technology strategy.

Your will be responsible for:

Leading the execution of our global technology programmes into the North Americas regions across Corporate & Institutional Banking (CIB), Wealth and Personal Banking (WPB) and Private Banking (PB) Businesses
Provideing strong entity leadership for 30+ CIB Client Services Technology permanent staff and contingent resources based in North Americas that provide critical development and support capabilities to globally aligned delivery teams
Globally drive end to end (E2E) delivery of some of our key global strategic journeys across Onboarding and KYC eg MOSAIC
Contributing to our global AI Technology enablement across engineering and the Software Development Life Cycle (SDLC) including product, business analysis / requirements. This will involve ensuring common strategic capabilities are being utilised and new emerging technologies being adopted globally
Driving delivery excellence through disciplined programme management, cost control, and adherence to timelines and quality standards
Partnering closely with global stakeholders to ensure technology solutions fully meet regulatory expectations and business priorities
Providing oversight to ensure engineering standards are applied consistently and delivery quality is maintained within designated OBKYC Pillars
Partnering with wider CIB Client Services Technology leadership team to ensure alignment with regional technology strategy, drive innovation and oversee the development and delivery of cutting-edge solutions with a tight control around cost, schedule and quality aspects
Building and maintain a high-performing, inclusive, and empowered engineering CIB Client Services organisation in Americas, ensuring delivery capability, workforce stability and alignment with global objectives
Ensuring the Americas site maintains compliance with all operational, data, and information security policies
Actively collaborate with wider CIB Client Services Technology Leadership Team by ensuring the effective operation and on-going transformation of Americas based team
Driving engagement and wellbeing initiatives, ensuring that work-life balance, professional development, and recognition remain core to the team culture

To be successful in this role you will have:

Proven track record in leading large-scale technology programmes within a regulated financial services environment
Experience managing multi-disciplinary teams of across engineering, delivery, and architecture
Strong understanding of financial regulatory frameworks and compliance standards
Demonstrated ability to operate within complex matrix organisations and influence at senior leadership level
Excellent understanding of software development methodologies such as SDLC, Agile, DevOps
Strong governance, budget management, and vendor management skills
Management of business relationships globally to ensure and maintain relevance and appropriateness of Tech strategy to emerging business priorities
Communication and engagement skills are critical to the success of the role. The successful candidate will carry a strong professional presence with the ability to engage and communicate throughout the breadth and depth of the organization

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in Canada. Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

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More about this job

Responsibilities

Lead the execution of global technology programmes for Onboarding and KYC across North American regions for CIB, WPB, and PB businesses. Oversee a team of 30-40 technologists to ensure delivery excellence, regulatory adherence, and alignment with global technology strategies.

Requirements

Requires a proven track record of leading large-scale technology programmes in regulated financial services and managing multi-disciplinary engineering teams. Must possess strong knowledge of SDLC, Agile, DevOps, and financial regulatory frameworks.

Skills

Strategic Leadership
Operational Leadership
Programme Management
Regulatory Compliance
SDLC
Agile
DevOps
Budget Management
Vendor Management
Stakeholder Management
Engineering Standards
AI Technology Enablement
Risk Management
Workforce Planning
Client Services Technology
Financial Services

Benefits

Professional Development Opportunities
Variable Pay
Annual Bonus
Health and Well-being Benefits
Financial Benefits
Lifestyle Benefits

Visa sponsorship

Not detected in the job text

Keywords

OBKYC
CIB
WPB
Private Banking
MOSAIC
AI Technology
SDLC
Agile
DevOps
Financial Services
Regulatory Frameworks
Compliance
Matrix Organisation
Engineering
Architecture
Programme Management
Cost Control
Data Security
Information Security
Digital Acceleration Programme
Future State Architecture
Client Services
Onboarding
Know Your Customer
HSBC
Global Services
North America
Technology Leadership
Vendor Management
Governance

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