Jobs in Canada

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Manager, Unsecured Credit Risk
Scotiabank
Toronto, ON
- Full-time
3–5 years of experience in portfolio analytics, credit risk, or financial analytics
Added 2 mins ago
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Inside Sales Support Representative - - Financing/Leasing Division
Altec
Milton, ON
- $56,200 to $73,000 CAD / year
- Full-time
Altec Values (in alphabetical order): Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development –…
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Senior Financial Analyst
Haystack
Canada
- $81,600 to $105,600 CAD / year
- Full-time
This employer is seeking a Senior Financial Analyst to partner with the engineering and R&D organization on financial planning, reporting, and cost optimization initiatives. The role…
Added 2 mins ago
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Partner Marketing Programs Manager
Versapay
Canada
- Full-time
Partners are an important part of how Versapay reaches the market. Our ERP/VAR, ISV, and Financial Institution partners help us reach new customers, create new routes to market, and drive…
Added 2 mins ago
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Associate Program Manager
Lockheed Martin
Dartmouth, NS
- Full-time
…proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review…
Added 2 mins ago
NB
Technical Support Analyst – Digital Assets
National Bank of Canada
Toronto, ON
- Full-time
…internal applications, blockchain explorers, APIs, data feeds, and financial or accounting systems. You have a strong technical foundation and practical knowledge of cryptocurrency and…
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BANKING ADVISOR
National Bank of Canada
Rawdon, QC
- Full-time
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Senior Underwriting Analyst
AGA Benefit Solutions
Montreal, QC
- $61,562 to $76,953 CAD / year
- Full-time
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NB
Chief Legal Advisor
National Bank of Canada
Montreal, QC
- Full-time
Lead complex and strategic matters that have a significant impact on the activities and operations of the Financial Markets and Wealth Management business lines
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Accounts Payable Specialist
Kassen Recruitment
Toronto, ON
- $30 to $35 CAD / hour
- Contract
…invoice processing, resolving discrepancies, and contributing to financial process…
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Receptionist
GGFL LLP
Ottawa, ON
- Full-time
…clients trust us to deliver sharp business advice and expert financial strategies, backed by a deep bench of experience in tax planning, accounting, auditing, and…
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Strategic Sourcing Specialist
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
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Financial Accountant
Canadian Olympic Committee
Toronto, ON
- Full-time
The Financial Accountant supports the Finance function by applying generally accepted accounting principles to account for activities for the COC and Canadian Olympic Foundation…
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Senior FinOps Architect
Yochana
Toronto, ON
- Full-time
Partner with engineering teams to implement cost allocation methodologies tagging strategies and drive adoption of cloud financial management best practices.
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NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
In this role, you will join one of the top 10 largest wealth management teams within National Bank Financial by assets under management, offering exceptional customer service and attentive…
Added 2 mins ago
PC
Accounts Payable Supervisor
PwC Canada
Toronto, ON
- Full-time
At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions.…
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Office Administrative Assistant
HealthCareersInSask.ca
Swift Current, SK
Job Description: Provides a wide range of administrative support and coordination of clerical/financial services to a variety of department(s) and/or program(s) and/or facility(ies).
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Financial Accountant – AI & Automation
GoFleet
Mississauga, ON
- Full-time
We are looking for a hands-on Financial Accountant who is as comfortable with a reconciliation as with an AI prompt. First and foremost, you will be a proper hands-on accountant who owns…
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Program Investigator
The Government of Nova Scotia
Halifax, NS
Perform compliance verification tasks, including monitoring participants. This may involve analyzing financial capacity, operational analysis, verifying document authenticity, and…
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Senior Financial Analyst, Financial Reporting- Fixed Contract
Torex Resources Inc
Toronto, ON
- Full-time
- Contract
Reporting to the Corporate Controller, the Senior Financial Analyst, Financial Reporting is responsible for the end-to-end preparation of Torex’s quarterly and annual consolidated financial…
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Lead Software Engineer
RBC
Toronto, ON
- Full-time
A world-class training program in financial services
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Senior/Lead API Developer
RBC
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
A world-class training program in financial services
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API Platform Architect
RBC
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
A world-class training program in financial services
Added 16 mins ago
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Financial Modeler
Natural Forces
Halifax, NS
- Temporary
Natural Forces is seeking a candidate to fill a Financial Modeler role to support our team members. This is a full-time position based at our head office in downtown Halifax that will…
Added 16 mins ago
PC
Member Service Centre Team Lead
Prospera Credit Union
Surrey, BC
- Full-time
3 plus years of experience in the financial services industry

HSBC

Universal Banker

London, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

This is a branch-based, customer-facing role focused on generating revenue by meeting customer needs across Personal Banking and the Advance customer segment while providing service support where required. You’ll deliver a consistently excellent customer experience and help customers use the right channels for their needs to get the most from HSBC’s proposition. The role covers a broad range of product sales, excluding material risk products where regulation does not permit. You’ll use an EDRAS-based sales process to understand what matters to each customer and translate that into relevant solutions and referrals. Success means growing new to bank relationships, deepening existing ones and delivering service excellence in every interaction. It also means supporting the wider branch and operating with strong vigilance against fraud while following regulations and policies.

What you'll be doing

Engage customers on branch entry and use structured conversations to uncover needs
Acquire new to bank customers by introducing relevant HSBC products and services
Deepen relationships with existing customers through needs-based reviews and follow-up
Deliver product sales across the available range, excluding material risk products where required by regulation
Apply the EDRAS sales process to identify needs and present suitable solutions
Provide referrals to Wealth Sales and Branch Specialists based on customer needs
Promote and deliver multi-channel engagement to help customers bank in the ways that suit them
Support the branch through day-to-day collaboration and service where required

What we're looking for

Bring experience in a customer-facing retail banking or branch environment
Demonstrate a track record of meeting customer needs through product and service conversations
Use a structured approach to discovering customer needs and translating them into clear recommendations
Show capability across a broad range of product sales within regulatory permissions
Partner effectively with Wealth Sales and Branch Specialists to make timely referrals
Communicate clearly with customers and colleagues in a busy branch setting
Apply vigilance against fraud and follow KYC requirements, policies and relevant regulations
Promote multi-channel engagement and help customers adopt additional banking channels where appropriate

Building stronger customer relationships

If you want a role where great conversations translate into real customer outcomes, this is a chance to make that impact every day in-branch. You’ll help customers join HSBC, get more from their banking and access specialist support when they need it. You’ll also play a key part in how the branch delivers service excellence while maintaining high standards of risk awareness and regulatory adherence. If this scope matches the work you enjoy and the experience you bring we’d welcome your application.

Location- London, Canada Place

Work mode- Office working

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com .

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More about this job

Responsibilities

Engage branch customers to identify their needs, acquire new customers, deepen existing relationships, and sell suitable banking products within regulatory permissions. Support branch service, refer customers to specialists, promote multi-channel banking, and maintain vigilance against fraud while following policies and regulations.

Requirements

Candidates should have experience in customer-facing retail banking or a branch environment and a track record of meeting customer needs through product and service conversations. They should be able to make suitable recommendations and referrals, communicate effectively, promote digital and other banking channels, and follow KYC, fraud-prevention, and regulatory requirements.

Skills

Customer Service
Retail Banking
Needs-Based Selling
Product Sales
Customer Needs Discovery
Referrals
Multi-Channel Banking
Fraud Awareness
KYC Compliance
Regulatory Compliance
Communication
Branch Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Advance Customer Segment
Retail Banking
Branch Banking
Customer Experience
Customer Acquisition
Customer Relationship Development
Product Sales
EDRAS Sales Process
Needs-Based Reviews
Wealth Sales Referrals
Branch Specialists
Multi-Channel Engagement
Fraud Prevention
KYC Requirements
Regulatory Compliance
Risk Awareness
Service Excellence

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Work requirements

Jobs in Canada