Jobs in Canada

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Added 5 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Brandon, MB
- $52,500 CAD / year
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.
Added 5 mins ago
AB
Group Retirement Specialist
AGA Benefit Solutions
Markham, ON
- $61,562 to $76,953 CAD / year
- Full-time
Pay courtesy visits to partner brokers to maintain a preferred relationship, create lasting business connections and support them with problem solving and new business development;
Added 5 mins ago
LM
Analyst, Talent, Learning & Organizational Development
Lockheed Martin
Ottawa, ON
- Full-time
Partner with HR Business Partners, managers, and other stakeholders to analyze talent and performance data, identify talent risks and capability gaps, and provide guidance on talent,…
Added 5 mins ago
AB
Director, Group Retirement
AGA Benefit Solutions
Quebec, QC
- $85,000 to $106,000 CAD / year
- Full-time
Conduct courtesy visits with partner brokers to maintain strong relationships, build long-term business connections, support problem resolution, and foster new business development;
Added 5 mins ago
BF
Human Resources Advisor
Bath Fitter
Saint-Eustache, QC
- Full-time
…can be installed in just one day. Convenient! Every day, the people at Bath Fitter strive to do better; to improve products and customers' lives. Our vision is to be an excellent employer…
Added 5 mins ago
AB
Director, Group Retirement
AGA Benefit Solutions
Montreal, QC
- $85,000 to $106,000 CAD / year
- Full-time
Conduct courtesy visits with partner brokers to maintain strong relationships, build long-term business connections, support problem resolution, and foster new business development;
Added 5 mins ago
S+
Project Designer / Project Engineer (Multi-Unit Residential)
Smith + Andersen
Toronto, ON
- Full-time
…mentorship and quality work that spans nearly six decades in business. In addition, we are proud to have been certified as a Great Place to Work™ and selected as one of Canada’s Best…
Added 5 mins ago
M
Human Resources Business Partner
Merrithew®
Toronto, ON · Scarborough, ON
- Contract
Partner with leaders to translate business priorities into people plans, staffing requirements and organizational capabilities.
Added 5 mins ago
S+
Electrical Project Designer / Project Engineer
Smith + Andersen
Toronto, ON
- Full-time
…mentorship and quality work that spans nearly six decades in business. In addition, we are proud to have been certified as a Great Place to Work™ and selected as one of Canada’s Best…
Added 6 mins ago
Territory Lead | Responsable de territoire - Quebec & Ottawa
Alveole Field Operations
Montreal, QC
Alvéole is on a mission to connect people with nature in cities, one building at a time. As a certified B Corporation since 2018, we believe business can be a force for good.
Added 6 mins ago
E
Labour Relations Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
…organization. The successful candidate will act as a key operational partner, helping ensure labour relations activities are organized, accurate, and effectively…
Added 6 mins ago
ST
SAP SuccessFactors Recruiting Lead - Manager
Sapsol Technologies Inc
Remote, Canada
- Remote
Candidates must have hands-on experience with SAP SuccessFactors Recruiting functionality, not general recruitment experience · To Qualify for the Role You Must Have
Added 6 mins ago
Human Resources Advisor
Bath Fitter Corporate
Saint-Eustache, QC
…can be installed in just one day. Convenient! Every day, the people at Bath Fitter strive to do better; to improve products and customers' lives. Our vision is to be an excellent employer…
Added 6 mins ago
Director, Global GTM Operations
Ezra
Toronto, ON
Location: Toronto, Canada – Hybrid, 3 days per week
Added 20 mins ago
IO
Technology Lead
Isaac Operations
Remote, Canada
- $135,000 to $145,000 CAD / year
- Full-time
- Remote
…untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday to Friday is important to us. We’ve been recognized as one of the top 10…
Added 20 mins ago
IO
Full Stack Developer
Isaac Operations
Remote, Canada
- $90,000 to $95,000 CAD / year
- Full-time
- Remote
…untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday to Friday is important to us. We’ve been recognized as one of the top 10…
Added 20 mins ago
UI
General Manager
UAP Inc.
Winnipeg, MB
- Full-time
The successful candidate must be based in Winnipeg
Added 20 mins ago
Senior Security Automation Software Programmer
Epic Games
Montreal, QC
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games…
Added 35 mins ago
A
Territory Lead | Responsable de territoire - Quebec & Ottawa
Alvéole
Montreal, QC
- Full-time
Alvéole is on a mission to connect people with nature in cities, one building at a time. As a certified B Corporation since 2018, we believe business can be a force for good.
Added 35 mins ago
BE
Finance Manager, M&A Integration
Bluestar Equity
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
At Bluestar, we believe great businesses are built by great people. We foster a culture of collaboration, growth, excellence, and continuous learning, where individuals are supported,…
Added 35 mins ago
H
Universal Banker
HSBC
London, ON
- Full-time
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their…
Added 35 mins ago
Customer Experience Specialist
GURUS Solutions
Montreal, QC
…Your mandate is to proactively guide customers through all business stages, drive solution adoption, surface new revenue opportunities, and build the kind of trust that transforms you into…
Added 35 mins ago
C
FX Client Testing Support - Applications Development Analyst, AVP
Citi
Mississauga, ON
- Full-time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations,…
Added 35 mins ago
IG
Senior IT Project Manager *** Gestionnaire principal de projets TI
IPEX Group
Oakville, ON
- Full-time
Added 50 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Regina, SK
- $52,500 CAD / year
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.

HSBC

Universal Banker

London, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

This is a branch-based, customer-facing role focused on generating revenue by meeting customer needs across Personal Banking and the Advance customer segment while providing service support where required. You’ll deliver a consistently excellent customer experience and help customers use the right channels for their needs to get the most from HSBC’s proposition. The role covers a broad range of product sales, excluding material risk products where regulation does not permit. You’ll use an EDRAS-based sales process to understand what matters to each customer and translate that into relevant solutions and referrals. Success means growing new to bank relationships, deepening existing ones and delivering service excellence in every interaction. It also means supporting the wider branch and operating with strong vigilance against fraud while following regulations and policies.

What you'll be doing

Engage customers on branch entry and use structured conversations to uncover needs
Acquire new to bank customers by introducing relevant HSBC products and services
Deepen relationships with existing customers through needs-based reviews and follow-up
Deliver product sales across the available range, excluding material risk products where required by regulation
Apply the EDRAS sales process to identify needs and present suitable solutions
Provide referrals to Wealth Sales and Branch Specialists based on customer needs
Promote and deliver multi-channel engagement to help customers bank in the ways that suit them
Support the branch through day-to-day collaboration and service where required

What we're looking for

Bring experience in a customer-facing retail banking or branch environment
Demonstrate a track record of meeting customer needs through product and service conversations
Use a structured approach to discovering customer needs and translating them into clear recommendations
Show capability across a broad range of product sales within regulatory permissions
Partner effectively with Wealth Sales and Branch Specialists to make timely referrals
Communicate clearly with customers and colleagues in a busy branch setting
Apply vigilance against fraud and follow KYC requirements, policies and relevant regulations
Promote multi-channel engagement and help customers adopt additional banking channels where appropriate

Building stronger customer relationships

If you want a role where great conversations translate into real customer outcomes, this is a chance to make that impact every day in-branch. You’ll help customers join HSBC, get more from their banking and access specialist support when they need it. You’ll also play a key part in how the branch delivers service excellence while maintaining high standards of risk awareness and regulatory adherence. If this scope matches the work you enjoy and the experience you bring we’d welcome your application.

Location- London, Canada Place

Work mode- Office working

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com .

Apply on LinkedIn About employer

More about this job

Responsibilities

Engage branch customers to identify their needs, acquire new customers, deepen existing relationships, and sell suitable banking products within regulatory permissions. Support branch service, refer customers to specialists, promote multi-channel banking, and maintain vigilance against fraud while following policies and regulations.

Requirements

Candidates should have experience in customer-facing retail banking or a branch environment and a track record of meeting customer needs through product and service conversations. They should be able to make suitable recommendations and referrals, communicate effectively, promote digital and other banking channels, and follow KYC, fraud-prevention, and regulatory requirements.

Skills

Customer Service
Retail Banking
Needs-Based Selling
Product Sales
Customer Needs Discovery
Referrals
Multi-Channel Banking
Fraud Awareness
KYC Compliance
Regulatory Compliance
Communication
Branch Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Advance Customer Segment
Retail Banking
Branch Banking
Customer Experience
Customer Acquisition
Customer Relationship Development
Product Sales
EDRAS Sales Process
Needs-Based Reviews
Wealth Sales Referrals
Branch Specialists
Multi-Channel Engagement
Fraud Prevention
KYC Requirements
Regulatory Compliance
Risk Awareness
Service Excellence

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Work requirements

Jobs in Canada