Jobs in Canada

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Added 1 min ago
M
Safety and Industrial Product Specialist
Motion
Regina, SK
- Full-time
The Industrial & Safety Specialist provides product expertise and technical support for industrial, safety, and personal protective equipment (PPE) solutions within an MRO environment. This…
Added 16 mins ago
J
Marketing and Commercial Specialist
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Marketing and Commercial Specialist based in Canada.
Added 16 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 16 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 46 mins ago
O
Commercial Relationship Coordinator,
Optum
Richmond, BC
- Full-time
This position follows Office-Based schedule with (4) In-office days per week
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Whitehorse, YT
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
T
Marketing Specialist
Troika
Penticton, BC
- Full-time
Develop and execute marketing plans that support project goals, sales and leasing efforts, and overall business objectives.
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Cold Lake, AB
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 3 hours ago
A
Private Banking Advisor
ATB
Lloydminster, SK
- Full-time
…that includes a Private Banking Associate, a Client Experience Specialist, and a Financing Specialist, this role serves as a trusted advisor to clients and their families, providing…
Added 3 hours ago
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Universal Banker
HSBC
London, ON
- Full-time
…Banking and the Advance customer segment while providing service support where required. You’ll deliver a consistently excellent customer experience and help customers use the right…
Added 3 hours ago
CN
Appointment Center - Agent du Centre d'appels | Appointment Center Agent
Contractor Nation
Laval, QC
- Full-time
Join Our Team as an Appointment Center Specialist!
Added 3 hours ago
Member Advice Specialist - Westshore Branch
Coast Capital Savings
Victoria, BC
…everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our “How can we help you?” brand to life with every member they interact…
Added 3 hours ago
NI
Service Now Implementation Architect
Nityo Infotech
Toronto, ON
- Contract
…leaders and engineers. This is an implementation role, not a sales…
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 4 hours ago
CC
Operational Technology Specialist
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
…employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing…
Added 4 hours ago
A
Mid-Market Implementation Specialist - Americas
Ashby
Canada
- Full-time
We're looking for a Mid-Market Implementation Specialist who excels at leading technically complex, hands on implementation projects for B2B SaaS customers. You'll own each implementation…
Added 5 hours ago
S
Retail Sales Associate
Skechers
Richmond, BC
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 5 hours ago
R
Client Advisor
RBC
Whitehorse, YT
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 5 hours ago
MR
Merchandiser (Grande Prairie, AB)
Match Retail
Grande Prairie, AB
- Contract
Must have access to a smartphone with data to upload pictures and fill out reports
Added 5 hours ago
C
Senior Specialist Regional Sales Representative (Montreal Central & South West)
CN
Quebec, QC
- Full-time
…developments, proactively identifying opportunities and risks to support profitable growth and long-term customer…
Added 5 hours ago
MR
Part-Time Sales Associate
Match Retail
Calgary, AB
- Part-time
Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in…
Added 5 hours ago
MR
Part-Time Sales Associate
Match Retail
Mississauga, ON
- Part-time
Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in…
Added 5 hours ago
XO
Communications Specialist
Xtract One Technologies
Toronto, ON
- Temporary
For a Communications Specialist Xtract One offers an unparalleled growth opportunity. You will be instrumental in driving significant revenue growth by developing digital-first marketing…
Added 5 hours ago
LC
Business Relationship Manager - Sarnia
Libro Credit Union
Sarnia, ON
- Full-time
This role also participates in Libro's sales compensation program. Target total compensation is $113,608 annually based on achievement of 100% of sales targets, with total compensation of…
Added 5 hours ago
QE
Strategic Sourcing Specialist
Quadro Engineering
Waterloo, ON
- Full-time
The Strategic Sourcing Specialist is responsible for developing and executing both short- and long-term sourcing strategies that support organizational objectives related to cost…

HSBC

Universal Banker

London, ON, Canada

Full-time

Apply on portal.careers.hsbc.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

This is a branch-based, customer-facing role focused on generating revenue by meeting customer needs across Personal Banking and the Advance customer segment while providing service support where required. You’ll deliver a consistently excellent customer experience and help customers use the right channels for their needs to get the most from HSBC’s proposition. The role covers a broad range of product sales, excluding material risk products where regulation does not permit. You’ll use an EDRAS-based sales process to understand what matters to each customer and translate that into relevant solutions and referrals. Success means growing new to bank relationships, deepening existing ones and delivering service excellence in every interaction. It also means supporting the wider branch and operating with strong vigilance against fraud while following regulations and policies.

What you'll be doing

Engage customers on branch entry and use structured conversations to uncover needs
Acquire new to bank customers by introducing relevant HSBC products and services
Deepen relationships with existing customers through needs-based reviews and follow-up
Deliver product sales across the available range, excluding material risk products where required by regulation
Apply the EDRAS sales process to identify needs and present suitable solutions
Provide referrals to Wealth Sales and Branch Specialists based on customer needs
Promote and deliver multi-channel engagement to help customers bank in the ways that suit them
Support the branch through day-to-day collaboration and service where required

What we're looking for

Bring experience in a customer-facing retail banking or branch environment
Demonstrate a track record of meeting customer needs through product and service conversations
Use a structured approach to discovering customer needs and translating them into clear recommendations
Show capability across a broad range of product sales within regulatory permissions
Partner effectively with Wealth Sales and Branch Specialists to make timely referrals
Communicate clearly with customers and colleagues in a busy branch setting
Apply vigilance against fraud and follow KYC requirements, policies and relevant regulations
Promote multi-channel engagement and help customers adopt additional banking channels where appropriate

Building stronger customer relationships

If you want a role where great conversations translate into real customer outcomes, this is a chance to make that impact every day in-branch. You’ll help customers join HSBC, get more from their banking and access specialist support when they need it. You’ll also play a key part in how the branch delivers service excellence while maintaining high standards of risk awareness and regulatory adherence. If this scope matches the work you enjoy and the experience you bring we’d welcome your application.

Location- London, Canada Place

Work mode- Office working

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.

Apply on portal.careers.hsbc.com About employer

More about this job

Responsibilities

The Universal Banker is responsible for engaging customers in-branch to identify their financial needs and provide relevant product solutions. They also support branch operations by maintaining high standards of risk awareness, fraud prevention, and regulatory compliance.

Requirements

Candidates must have experience in a customer-facing retail banking or branch environment with a proven track record of meeting customer needs. Strong communication skills and the ability to partner effectively with specialists to provide referrals are essential.

Skills

Retail banking
Customer service
Sales
Needs-based reviews
Product sales
Referral management
Fraud vigilance
KYC compliance
Regulatory adherence
Multi-channel engagement
Communication
Relationship management
Financial services
Branch operations

Benefits

Inclusive workplace
Reasonable accommodations

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Retail banking
Customer experience
Sales process
EDRAS
Personal banking
Advance customer segment
Fraud prevention
KYC
Regulatory compliance
Wealth sales
Branch operations
Relationship management
Multi-channel engagement
Risk awareness

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Work requirements

Jobs in Canada