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Added 2 hours ago
BT
Territory Sales Manager
Bumper to Bumper Canada
Barrie, ON
- Full-time
Be a trusted advisor, delivering exceptional customer service at every touchpoint.
Added 2 hours ago
Superintendent, Fleet Maintenance
Canada Post - Postes Canada
Vancouver, BC
Worked as a motor vehicle repair service advisor/service manager
Added 4 hours ago
OA
Product Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
…initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the…
Added 5 hours ago
MT
QUALIFIED AUTOMOTIVE TECHNICIAN
Motor Trade Association (MTA)
Hamilton, ON
- Full-time
…seriously cool off-road race projects. We're looking for a Parts & Service Advisor who loves people, thrives in a fast-paced environment, and has a passion for the automotive industry. We…
Added 8 hours ago
MC
SERVICE ADVISOR
Mercedes-Benz Country Hills
Calgary, AB
- Full-time
Service Advisor – Luxury Automotive Experience
Added 9 hours ago
LH
automotive repair technical advisor
L'Ami Honda
Rouyn-Noranda, QC
- Full-time
Added 13 hours ago
AI
Quick Lube Technician - Sterling Honda
AutoCanada Inc.
Hamilton, ON
- $17.95 to $17.96 CAD / hour
- Full-time
Perform complete multi-point inspection on vehicles. Mark required items on list & present findings to Service Advisor
Added 14 hours ago
AI
Apprentice Automotive Technician- Crosstown Chrysler
AutoCanada Inc.
Edmonton, AB
- $34 to $38 CAD / hour
- Full-time
The Automotive Technician is responsible for performing oil changes, tire services, and complete multi-point inspections, presenting findings to the Service Advisor. They conduct…
Added 14 hours ago
AI
Apprentice Automotive Technician - Saskatoon Motor Products
AutoCanada Inc.
Saskatoon, SK
- $30 to $40 CAD / hour
- Full-time
The Automotive Technician is responsible for performing oil changes, tire services, and complete multi-point inspections, presenting findings to the Service Advisor. They conduct…
Added 14 hours ago
AI
Apprentice Automotive Technician - Maple Ridge Volkswagen
AutoCanada Inc.
Maple Ridge, BC
- $22 to $25 CAD / hour
- Full-time
The Automotive Technician is responsible for performing oil changes, tire services, and complete multi-point inspections, presenting findings to the Service Advisor. They conduct…
Added 14 hours ago
HH
Service Advisor
HSC Holdings Inc
Toronto, ON
- Full-time
Due to our continued growth, our North York Kia dealership is looking for a Service Advisor to join our amazing team!
Added 14 hours ago
SM
Sales Consultant
Steve Marshall Group
Campbell River, BC
- $65,000 to $125,000 CAD / year
Whether you’re an experienced automotive salesperson or someone with strong customer service or sales skills looking to break into the industry, this is your opportunity to join a…
Added 18 hours ago
D|
Sales Consultant | North York
DAG | Downtown AutoGroup
Toronto, ON
- Full-time
…block. Strategically located in the heart of the Dufferin Street automotive hub, we are a premier pre-owned destination powered by Downtown Automotive Group…
Added 18 hours ago
IT
Service Advisor
Inland Truck & Equipment
Prince George, BC
- Full-time
Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service…
Added 18 hours ago
DA
Service Greeter/Porter - Destination Toyota Burnaby
Destination Auto Group
Burnaby, BC
- $20.88 CAD / hour
- Full-time
Toyota Canada winners for Operational Excellence 10 out of 11 years, recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business…
Added 21 hours ago
NR
310s Automotive Technician
Northern Roads Auto Group
Fort Erie, ON
- Full-time
Hold a valid 310S Automotive Service Technician Certificate of Qualification.
Added 21 hours ago
IK
Service Advisor
INLAND KENWORTH US INC
Prince George, BC
- Full-time
Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service…
Added 21 hours ago
4A
Service Coordinator - Peterborough Hyundai
401 Auto
Peterborough, ON
- Full-time
Previous Service advisor with a proven track record is considered an asset, however, we will train the right person for the role
Added 21 hours ago
A
Apprentice Automotive Technician - Maple Ridge Volkswagen
AutoCanada
Maple Ridge, BC
- $22 to $25 CAD / hour
- Full-time
The Automotive Technician is responsible for performing oil changes, tire services, and complete multi-point inspections, presenting findings to the Service Advisor. They conduct…
Added 21 hours ago
HI
Insurance Advisor, Mobile Auto
HUB International
Richmond, BC
- Full-time
6+ months of previous insurance experience; ideally as a Road Advisor.
Added 22 hours ago
CT
Retail Advisor - Part Time
Clutch Technologies Inc.
Mississauga, ON
- Part-time
…As we scale rapidly, we are looking for a Part-Time Retail Advisor (Inbound Field Specialist) to be the face of our company! Since our entire car-buying process is online, you’ll be the…
Added 22 hours ago
4A
Apprentice - Peterborough Hyundai
401 Auto
Peterborough, ON
- Full-time
Kickstart Your Career as an Automotive Apprentice – Get Hands-On, Learn from the Best, and Accelerate Toward a High-Gear Future in the Auto Industry!
Added 23 hours ago
SA
Parts Advisor
Steele Auto Group
Halifax, NS
- Full-time
As a Parts Advisor at Steele Subaru, you will play a key role in delivering the exceptional service and support our customers have come to expect. You will assist customers and service…
Added 1 day ago
CT
Retail Advisor - Part-Time
Clutch Technologies Inc.
Ottawa, ON
- Part-time
…excellence. As we scale rapidly, we are looking for a Retail Advisor to be the face of our company at our first retail location in Bayshore Mall, Ottawa! Since our entire car-buying process…
Added 1 day ago
M-
Automotive Store Manager
Midas - Edmonton 5392
Edmonton, AB
- $70,000 to $120,000 CAD / year
- Other
As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

HSC Holdings Inc

Service Advisor

Toronto, ON, Canada

Compensation Range: $50,000 - $80,000 per annum total earnings. · Full-time

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Job details

Pay: Compensation Range: $50,000 - $80,000 per annum total earnings.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Due to our continued growth, our North York Kia dealership is looking for a Service Advisor to join our amazing team!

Benefits

We offer competitive salaries and generous benefits!

Excellent Group Benefits package.
Group RRSP Contribution program.
Work/life balance.
Training and support programs.
Boot and tool allowance.
Tuition reimbursement program.
Corporate support.
Mentorship and development.
Unlimited careers opportunities within our automotive group.

Job Purpose

The Service Consultant sells and schedules needed service work in the service department. The position deals with the customer needs relating to the service or repair of their vehicle while ensuring each customer is treated as an individual with the utmost care and respect. The Service Consultant must be mindful of shop loading and act on value-added opportunities.

Core Accountabilities

Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that customer complaints are handled tactfully, promptly, with genuine concern and according to dealership’s guidelines.
Take initiative to exceed customer satisfaction even if it requires overcoming obstacles.
Greet and accommodates walk-in customers promptly; provides timely, friendly professional service.
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns and sells additional services when appropriate.
Maintain an effective appointment system to verify customer problems, recommend/sell additional services, and properly and accurately communicate customer concerns.
Answer all telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry; assists in diagnosing vehicle problems.
Estimate cost and completion time/settles customer accounts.
Consult with the Technician or manager to ensure that the specifications of the work to be carried out are accurately conveyed to the customer.
Communicate with customer about status of work; discuss vehicle work with the customer; explain completed work and all charges to the customer.
Keeps the customer abreast of estimates and communicates with the Department Manager on warranty decisions.
Advise the customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer’s specifications.
Test drive the vehicle with the customer as needed to confirm the problem and refers to test Technician.
Looks into customer history; inspects vehicle and recommends additional needed service.
Check on progress of repair throughout the day; contacts customers regarding any changes in estimates on promised times, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Obtain customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
Obtain customer’s signature on repair orders and provides customers with a copy.
Inspect every finished repair order for proper completion, pricing accuracy, and legibility.
Review the invoice details with the customer.
Eliminate surprises for customer by reviewing service repairs and their associated charges to ensure accuracy.
Promptly addresses and resolves customer viewpoint and service follow-up issues.
Organize the logistics of customer service vehicles and insurance for the customer.
Call all customers after the work to ensure satisfaction.
Understand the customer service measurements within the brand network.
Maintains a professional appearance at all times.
Provide required work to the shop using correct labour and completion times.
Promote accessories sales.
Ensure invoice is paid promptly.
Ensure that the work area is kept clean.
Performs other tasks, based on management requirements and instructions.

Compensation Range: $50,000 - $80,000 per annum total earnings. This role's compensation consists of a base salary and commission plan.

Vacancies: 1

Requirements

College Diploma or University Degree.
Experience in the automotive industry.
Exceptional customer service skills.
Working knowledge of CDK and/or Reynolds software systems and MS Office Suite.
Good numeracy skills, and sound analyzing skills.
Strong attention to detail.
Strong interpersonal skills.
Proven organizational skills.
Excellent customer service skills: both written and verbal.
Valid Ontario G Driver’s License.
Clear Driver’s Abstract

Personal Attributes

Passion, motivation, focus and leadership skills.
Results focused approach.
Team player.
Strong communication skills both written and verbal.
Ability to influence, negotiate and mediate effectively.
Strong attention to detail.
Ability to maintain confidentiality and professionalism.
Excellent interpersonal and team building skills.
Strong time management and organizational skills.
Honest, courteous and able to demonstrate strong work ethics.
Driven and ability to work with minimum supervision.

APPLY FOR A REWARDING CAREER TODAY!

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

This job posting may involve the use of Artificial Intelligence (AI) or automated tools to assist in screening or assessing applications. These tools do not make final decisions. All applicant information and results are reviewed by human employees before any selection decisions are made.

#AWINJobs

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More about this job

Responsibilities

The Service Advisor is responsible for selling and scheduling automotive service work while ensuring customers receive professional and respectful care. They must manage shop loading, communicate repair statuses, and handle customer inquiries to ensure high satisfaction and repeat business.

Requirements

Candidates must possess a college diploma or university degree and have previous experience in the automotive industry. Proficiency in CDK or Reynolds software, strong communication skills, and a valid Ontario G Driver’s License are required.

Skills

Customer service
Automotive service advising
Sales
Vehicle diagnostics
CDK software
Reynolds software
MS Office Suite
Numeracy skills
Analytical skills
Interpersonal skills
Organizational skills
Time management
Communication
Negotiation
Conflict resolution
Attention to detail

Benefits

Group Benefits package
Work/life balance
Training and support programs
Boot and tool allowance
Tuition reimbursement program
Corporate support
Mentorship and development
Unlimited career opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Dealership
Customer Service
Service Consultant
Repair Orders
Warranty
Vehicle Maintenance
CDK
Reynolds
MS Office
Sales
Service Department
North York Kia
AWIN
Automotive Group
Technical Support
Inventory Management
Logistics
Insurance
Communication
Negotiation
Time Management
Professionalism
Leadership
Teamwork
Problem Solving
Diagnostics
Customer Satisfaction
Ontario G Driver’s License

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