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Added 1 min ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Uxbridge, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
B
BILINGUAL SENIOR COMMERCIAL ACCOUNT MANAGER - St-Laurent
BDC
QC · Les Laurentides Regional County Municipality, QC
- Full-time
…between $3M and $50M through our financing solutions and advisory services adapted to their needs. If you are looking for an organization that invests in your talent, this is your…
Added 1 min ago
RP
Senior Property Manager - Greater Toronto Area
Rhapsody Property Management Services
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
…at one of the most respected names in residential property management. You'll bring your strategic thinking, strong business acumen, and exceptional leadership skills to a residential…
Added 2 mins ago
Cook 2
Canad Inns
Brandon, MB
Assist the Kitchen Stewards, Buffet Attendant/Prep Cook, Food Services Receiver as necessary;
Added 2 mins ago
T
IT Ops Specialist
TD
Mississauga, ON · Toronto, ON
- Full-time
An operations mind set is a must in order to be able to quickly identify and fix the issue and then tirelessly pursue fixing the root cause with other teams as necessary so that future…
Added 17 mins ago
B
Associé(e) principal(e), Soutien au traitement des prêts (Bilingue)
BMO
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- Full-time
…organization and to achieve business results and deliver the intended customer and employee experience. Lending operations includes specialized operations processes and activities for…
Added 17 mins ago
CP
Plant Technician
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- Full-time
Planning, scheduling and completing maintenance tasks and using the computerized maintenance management system.
Added 31 mins ago
OP
Senior Data Engineer
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Added 32 mins ago
C
FT Pump Attendant (Warman Gas #415) Warman, SK - Saskatoon Co-op
Co-op
Warman, SK
- Full-time
To be responsible for providing "Service Starts With Me" level of customer service.
Added 32 mins ago
C
FT Yard and Warehouse Clerk (Ave C Home #416) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Full-time
Saskatoon Co-op is here to serve our members with products and services that help build, feed and fuel individuals and communities. We are a different kind of business; being member-owned…
Added 32 mins ago
C
PT Gas Bar Clerk (Attridge Gas #414) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
To provide outstanding courteous customer service.
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
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Uxbridge, ON
- Part-time
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Added 32 mins ago
Probation Officer
Government of Alberta
Lac la Biche, AB
Ministry: Public Safety and Emergency Services
Added 1 hour ago
TH
Contractor Sales Part Time - TORONTO STOCKYARDS
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Added 1 hour ago
EC
Bilingual Administrative Assistant
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Added 1 hour ago
JH
Regional Restaurant Manager
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- Full-time
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Added 1 hour ago
FC
Inside Sales Representative
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Quebec, QC · Vanier, QC
- Full-time
Follow-up on direct shipments from supplies to customers to ensure order delivery and billing is completed and timely; prepares documentation for customer returned material to stock and/or…
Added 1 hour ago
GO
Prosecution File Manager
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- Full-time
…innocent unless proven guilty beyond a reasonable doubt. In order to convict, there must be evidence to prove beyond a reasonable doubt that the accused committed the offence. A Crown…
Added 1 hour ago
W
Account Executive, Platform
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Added 1 hour ago
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Administration Associate – Central Admin
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As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional…
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TG
Planet Fitness - Member Services Representative - Part Time - North York (Yonge & Sheppard)
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We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 1 hour ago
C
Bilingual Claim Support Specialist
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Exceptional customer service and interpersonal skills.
Added 1 hour ago
TS
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HSC Holdings Inc

Service Advisor

Toronto, ON, Canada

Compensation Range: $50,000 - $80,000 per annum total earnings. · Full-time

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Job details

Pay: Compensation Range: $50,000 - $80,000 per annum total earnings.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Due to our continued growth, our North York Kia dealership is looking for a Service Advisor to join our amazing team!

Benefits

We offer competitive salaries and generous benefits!

Excellent Group Benefits package.
Group RRSP Contribution program.
Work/life balance.
Training and support programs.
Boot and tool allowance.
Tuition reimbursement program.
Corporate support.
Mentorship and development.
Unlimited careers opportunities within our automotive group.

Job Purpose

The Service Consultant sells and schedules needed service work in the service department. The position deals with the customer needs relating to the service or repair of their vehicle while ensuring each customer is treated as an individual with the utmost care and respect. The Service Consultant must be mindful of shop loading and act on value-added opportunities.

Core Accountabilities

Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that customer complaints are handled tactfully, promptly, with genuine concern and according to dealership’s guidelines.
Take initiative to exceed customer satisfaction even if it requires overcoming obstacles.
Greet and accommodates walk-in customers promptly; provides timely, friendly professional service.
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns and sells additional services when appropriate.
Maintain an effective appointment system to verify customer problems, recommend/sell additional services, and properly and accurately communicate customer concerns.
Answer all telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry; assists in diagnosing vehicle problems.
Estimate cost and completion time/settles customer accounts.
Consult with the Technician or manager to ensure that the specifications of the work to be carried out are accurately conveyed to the customer.
Communicate with customer about status of work; discuss vehicle work with the customer; explain completed work and all charges to the customer.
Keeps the customer abreast of estimates and communicates with the Department Manager on warranty decisions.
Advise the customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer’s specifications.
Test drive the vehicle with the customer as needed to confirm the problem and refers to test Technician.
Looks into customer history; inspects vehicle and recommends additional needed service.
Check on progress of repair throughout the day; contacts customers regarding any changes in estimates on promised times, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Obtain customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
Obtain customer’s signature on repair orders and provides customers with a copy.
Inspect every finished repair order for proper completion, pricing accuracy, and legibility.
Review the invoice details with the customer.
Eliminate surprises for customer by reviewing service repairs and their associated charges to ensure accuracy.
Promptly addresses and resolves customer viewpoint and service follow-up issues.
Organize the logistics of customer service vehicles and insurance for the customer.
Call all customers after the work to ensure satisfaction.
Understand the customer service measurements within the brand network.
Maintains a professional appearance at all times.
Provide required work to the shop using correct labour and completion times.
Promote accessories sales.
Ensure invoice is paid promptly.
Ensure that the work area is kept clean.
Performs other tasks, based on management requirements and instructions.

Compensation Range: $50,000 - $80,000 per annum total earnings. This role's compensation consists of a base salary and commission plan.

Vacancies: 1

Requirements

College Diploma or University Degree.
Experience in the automotive industry.
Exceptional customer service skills.
Working knowledge of CDK and/or Reynolds software systems and MS Office Suite.
Good numeracy skills, and sound analyzing skills.
Strong attention to detail.
Strong interpersonal skills.
Proven organizational skills.
Excellent customer service skills: both written and verbal.
Valid Ontario G Driver’s License.
Clear Driver’s Abstract

Personal Attributes

Passion, motivation, focus and leadership skills.
Results focused approach.
Team player.
Strong communication skills both written and verbal.
Ability to influence, negotiate and mediate effectively.
Strong attention to detail.
Ability to maintain confidentiality and professionalism.
Excellent interpersonal and team building skills.
Strong time management and organizational skills.
Honest, courteous and able to demonstrate strong work ethics.
Driven and ability to work with minimum supervision.

APPLY FOR A REWARDING CAREER TODAY!

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

This job posting may involve the use of Artificial Intelligence (AI) or automated tools to assist in screening or assessing applications. These tools do not make final decisions. All applicant information and results are reviewed by human employees before any selection decisions are made.

#AWINJobs

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More about this job

Responsibilities

The Service Advisor is responsible for selling and scheduling automotive service work while ensuring customers receive professional and respectful care. They must manage shop loading, communicate repair statuses, and handle customer inquiries to ensure high satisfaction and repeat business.

Requirements

Candidates must possess a college diploma or university degree and have previous experience in the automotive industry. Proficiency in CDK or Reynolds software, strong communication skills, and a valid Ontario G Driver’s License are required.

Skills

Customer service
Automotive service advising
Sales
Vehicle diagnostics
CDK software
Reynolds software
MS Office Suite
Numeracy skills
Analytical skills
Interpersonal skills
Organizational skills
Time management
Communication
Negotiation
Conflict resolution
Attention to detail

Benefits

Group Benefits package
Work/life balance
Training and support programs
Boot and tool allowance
Tuition reimbursement program
Corporate support
Mentorship and development
Unlimited career opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Dealership
Customer Service
Service Consultant
Repair Orders
Warranty
Vehicle Maintenance
CDK
Reynolds
MS Office
Sales
Service Department
North York Kia
AWIN
Automotive Group
Technical Support
Inventory Management
Logistics
Insurance
Communication
Negotiation
Time Management
Professionalism
Leadership
Teamwork
Problem Solving
Diagnostics
Customer Satisfaction
Ontario G Driver’s License

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