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Added 3 mins ago
AH
Assistant Head Nurse
Alberta Health Services
Peace River, AB
- Full-time
…Medical/Surgical/Obstetrics Postpartum and Labour and Delivery. In this leadership role, you will partner with the Care Manager to support the delivery of safe, high-quality, patient- and…
Added 3 mins ago
AH
Registered Nurse
Alberta Health Services
Lethbridge, AB
- Part-time
This is a Registered Nurse position that works in the surgical suite. Under supervision of the OR Manager and Charge Nurse: Assumes responsibility and accountability for the management of…
Added 4 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Duncan, BC
- Full-time
…continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your…
Added 18 mins ago
DC
Advisor, Talent and Culture
Durham Community Health Centre
Pickering, ON
- Full-time
Position Reports To: Manager, Talent and Culture
Added 18 mins ago
VF
Facility Operator
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- Full-time
Pursue continuous professional and personal development to meet evolving organizational competencies and service expectations.
Added 18 mins ago
TN
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- Full-time
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Added 18 mins ago
RH
Business System Manager
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Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $135,000 CAD / year
- Full-time
Provide leadership and direction to an Associate System Manager.
Added 18 mins ago
AH
Quality Lead - Consultant
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Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…journey. The successful candidate will be joining a dynamic leadership team which is always entertaining new and creative solutions, utilizes a quality and safety lens to monitor and…
Added 18 mins ago
NS
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Halifax, NS
- Full-time
Reporting to the Manager of Assistive Technology, as a member of a multi-disciplinary team the Certified Orthotist provides a diverse range of clinical interventions to a pediatric and…
Added 18 mins ago
SG
Gestionnaire de Projet ERP / ERP Project Manager
Solutions GURUS (GURUS Solutions)
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Added 18 mins ago
SS
Information Technology Project Manager
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- Contract
Ensure that all projects follow Group Policies and Procedure – including proper Project Governance & Software Development Lifecycle
Added 18 mins ago
A
Gestionnaire de produit, Expérience commerce électronique | Product Manager, Ecommerce experience
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- Full-time
Added 18 mins ago
MS
Business Development Manager
Marberg Staffing
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
Business Development Manager - Strategic Partnerships, for longstanding, well regarded boutique personal injury firm client, North York.
Added 18 mins ago
RH
Product Manager
Robert Half
Mississauga, ON
- $85,000 to $95,000 CAD / year
- Full-time
…solutions for heavy equipment and machinery, is seeking a Product Manager to join their growing Sales & Marketing…
Added 18 mins ago
CM
Fundraising & Communications Manager
Canadian Myeloma Research Group
Vaughan, ON
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Opportunity: The Canadian Myeloma Research Group is seeking a Fundraising & Communications Manager to help strengthen donor engagement, grow fundraising opportunities, and communicate the…
Added 18 mins ago
NC
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Partners with the Centres of Excellence (CoEs) to support the learning and development needs of the region based on the performance assessments of employees.
Added 18 mins ago
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Product Operations Manager
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- $42,500 to $52,500 CAD / year
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The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a…
Added 19 mins ago
Assistant Manager, Settlements & Clearing
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Toronto, ON
Be a key member of a dynamic and engaged team with strong leadership and focused personal and career development support
Added 19 mins ago
UC
Manager, E-Commerce Merchandise Planning
Uniqlo Canada
Toronto, ON
- $105,000 to $121,000 CAD / year
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The Manager, E-Commerce Merchandise Planning will play a central leadership role in developing and executing sales planning and assortment strategies for the UNIQLO Canada Digital-Commerce…
Added 19 mins ago
B
Dynamics 365 Business Central Operations Manager
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Hamilton, ON · Toronto, ON · Ottawa, ON · Vancouver, BC
- Full-time
BDO Canada is seeking a Dynamics 365 Business Central Operations Manager to join our fast-paced and growing Solution Operations practice, with the ability to work from anywhere in Canada.…
Added 19 mins ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER – St. Catharines
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Added 19 mins ago
A
Gestionnaire de Configuration, Service à la Clientèle / Configuration Manager, Customer Services
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Added 34 mins ago
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Regional Electrical Project Engineering Specialist
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Montreal, QC · Bécancour, QC · Baie-Comeau, QC · Deschambault, QC · CA ABI Becancour, QC
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Reporting to the Regional Capital Projects Engineering Manager, you will support the definition, development, and execution of capital projects with a focus on electrical systems,…
Added 34 mins ago
RM
Project Manager, IT Projects
Regional Municipality of Peel
Canada
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Reporting to the Manager, Strategic Client Services Information Technology with a focus on the Public Works Portfolio. We are responsible for designing, developing and implementing IT…
Added 34 mins ago
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…contributions and offers a supportive environment for career development. Come, stay, and grow with…

HSC Holdings Inc

Service Advisor

Toronto, ON, Canada

Compensation Range: $50,000 - $80,000 per annum total earnings. · Full-time

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Job details

Pay: Compensation Range: $50,000 - $80,000 per annum total earnings.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Due to our continued growth, our North York Kia dealership is looking for a Service Advisor to join our amazing team!

Benefits

We offer competitive salaries and generous benefits!

Excellent Group Benefits package.
Group RRSP Contribution program.
Work/life balance.
Training and support programs.
Boot and tool allowance.
Tuition reimbursement program.
Corporate support.
Mentorship and development.
Unlimited careers opportunities within our automotive group.

Job Purpose

The Service Consultant sells and schedules needed service work in the service department. The position deals with the customer needs relating to the service or repair of their vehicle while ensuring each customer is treated as an individual with the utmost care and respect. The Service Consultant must be mindful of shop loading and act on value-added opportunities.

Core Accountabilities

Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that customer complaints are handled tactfully, promptly, with genuine concern and according to dealership’s guidelines.
Take initiative to exceed customer satisfaction even if it requires overcoming obstacles.
Greet and accommodates walk-in customers promptly; provides timely, friendly professional service.
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns and sells additional services when appropriate.
Maintain an effective appointment system to verify customer problems, recommend/sell additional services, and properly and accurately communicate customer concerns.
Answer all telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry; assists in diagnosing vehicle problems.
Estimate cost and completion time/settles customer accounts.
Consult with the Technician or manager to ensure that the specifications of the work to be carried out are accurately conveyed to the customer.
Communicate with customer about status of work; discuss vehicle work with the customer; explain completed work and all charges to the customer.
Keeps the customer abreast of estimates and communicates with the Department Manager on warranty decisions.
Advise the customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer’s specifications.
Test drive the vehicle with the customer as needed to confirm the problem and refers to test Technician.
Looks into customer history; inspects vehicle and recommends additional needed service.
Check on progress of repair throughout the day; contacts customers regarding any changes in estimates on promised times, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Obtain customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
Obtain customer’s signature on repair orders and provides customers with a copy.
Inspect every finished repair order for proper completion, pricing accuracy, and legibility.
Review the invoice details with the customer.
Eliminate surprises for customer by reviewing service repairs and their associated charges to ensure accuracy.
Promptly addresses and resolves customer viewpoint and service follow-up issues.
Organize the logistics of customer service vehicles and insurance for the customer.
Call all customers after the work to ensure satisfaction.
Understand the customer service measurements within the brand network.
Maintains a professional appearance at all times.
Provide required work to the shop using correct labour and completion times.
Promote accessories sales.
Ensure invoice is paid promptly.
Ensure that the work area is kept clean.
Performs other tasks, based on management requirements and instructions.

Compensation Range: $50,000 - $80,000 per annum total earnings. This role's compensation consists of a base salary and commission plan.

Vacancies: 1

Requirements

College Diploma or University Degree.
Experience in the automotive industry.
Exceptional customer service skills.
Working knowledge of CDK and/or Reynolds software systems and MS Office Suite.
Good numeracy skills, and sound analyzing skills.
Strong attention to detail.
Strong interpersonal skills.
Proven organizational skills.
Excellent customer service skills: both written and verbal.
Valid Ontario G Driver’s License.
Clear Driver’s Abstract

Personal Attributes

Passion, motivation, focus and leadership skills.
Results focused approach.
Team player.
Strong communication skills both written and verbal.
Ability to influence, negotiate and mediate effectively.
Strong attention to detail.
Ability to maintain confidentiality and professionalism.
Excellent interpersonal and team building skills.
Strong time management and organizational skills.
Honest, courteous and able to demonstrate strong work ethics.
Driven and ability to work with minimum supervision.

APPLY FOR A REWARDING CAREER TODAY!

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

This job posting may involve the use of Artificial Intelligence (AI) or automated tools to assist in screening or assessing applications. These tools do not make final decisions. All applicant information and results are reviewed by human employees before any selection decisions are made.

#AWINJobs

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More about this job

Responsibilities

The Service Advisor is responsible for selling and scheduling automotive service work while ensuring customers receive professional and respectful care. They must manage shop loading, communicate repair statuses, and handle customer inquiries to ensure high satisfaction and repeat business.

Requirements

Candidates must possess a college diploma or university degree and have previous experience in the automotive industry. Proficiency in CDK or Reynolds software, strong communication skills, and a valid Ontario G Driver’s License are required.

Skills

Customer service
Automotive service advising
Sales
Vehicle diagnostics
CDK software
Reynolds software
MS Office Suite
Numeracy skills
Analytical skills
Interpersonal skills
Organizational skills
Time management
Communication
Negotiation
Conflict resolution
Attention to detail

Benefits

Group Benefits package
Work/life balance
Training and support programs
Boot and tool allowance
Tuition reimbursement program
Corporate support
Mentorship and development
Unlimited career opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Dealership
Customer Service
Service Consultant
Repair Orders
Warranty
Vehicle Maintenance
CDK
Reynolds
MS Office
Sales
Service Department
North York Kia
AWIN
Automotive Group
Technical Support
Inventory Management
Logistics
Insurance
Communication
Negotiation
Time Management
Professionalism
Leadership
Teamwork
Problem Solving
Diagnostics
Customer Satisfaction
Ontario G Driver’s License

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