Find work in Canada.

530,199 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
OT
Analyst, Business Planning, Corporate Affairs
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
Assist with maintaining and improving Power BI dashboards, Excel reporting models, SharePoint Lists, and other Microsoft-based tools.
Added 1 hour ago
G
Financial controller
GIRO
Montreal, QC
- Full-time
Expérience avec Microsoft Dynamics 365 Business Central.
Added 3 hours ago
Accounts Payable Specialist (9-Month Contract)
Tridel Group of Companies
Toronto, ON
Experience with ERP Systems such as Microsoft Dynamics 365 F&O or Microsoft AX is considered an asset.
Added 4 hours ago
IT
Director of Applications, Data & Integration
Ignite Technical Resources
Vancouver, BC
- Full-time
…standards, advancing data engineering and analytics, overseeing Microsoft Dynamics 365 initiatives, and developing technical capabilities that support digital transformation, operational…
Added 5 hours ago
PC
Senior Accountant
Pacific Coast Fruit Products Ltd.
Abbotsford, BC
- $85,000 to $95,000 CAD / year
- Full-time
Added 23 hours ago
AI
Senior Power Platform Engineer
Aptino, Inc.
Quebec, QC
- Contract
We are looking for an experienced Senior Microsoft Power Platform Engineer with expertise in Power Apps, Power Automate, AI Builder, Copilot Studio, Dynamics 365, and Azure AI technologies.
Added 1 day ago
SM
Functional Analyst – Enrolment Services (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
- Full-time
Experience with Banner, CRM and Microsoft Dynamics 365 is considered an asset.
Added 1 day ago
Cost Controller, Project Controls (Contract)
Trans Mountain
Calgary, AB
Track and reconcile committed and incurred (invoiced and accrued) costs in Omega 365 at the control account and project level, so cost data stays accurate and can be traced to source.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
Added 1 day ago
AE
Director, Enterprise Applications
Associated Engineering
Vancouver, BC
- Full-time
…business value realization, and continuous improvement across Microsoft Dynamics 365, Power Platform, custom applications, integrations, and other corporate platforms. The Director directly…
Added 1 day ago
AE
Team Lead Applications Support - Enterprise Applications
Associated Engineering
Calgary, AB
- Full-time
…Engineering’s enterprise application portfolio outside the dedicated Dynamics Centre of Excellence and Application Development functions. The assigned portfolio includes Microsoft 365…
Added 1 day ago
W
Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Experience with Microsoft Dynamics 365 Business Central
Added 1 day ago
D365 CE, Lead Consultant
HSO Group B.V.
Toronto, ON
Create and propose solution architecture using primarily D365 CE, taking adjacent Microsoft technologies into consideration
Added 1 day ago
W
Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Experience with Microsoft Dynamics 365 Business Central
Added 1 day ago
TM
Senior Accountant
The Muzzo Group Of Companies
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience with ERP systems such as Microsoft Dynamics 365, net suite or comparable is considered an asset
Added 1 day ago
CH
Business Systems Analyst
Charton Hobbs Group
Montreal, QC
- Full-time
…trusted. You will lead Tier 2 and Tier 3 support and analysis for Microsoft Dynamics 365 Business Central (ERP), our Dynamics 365 CRM (XRM), Pawa (commercial planning) and our Power BI and…
Added 1 day ago
T
Power BI Developer with Dynamics 365 F&O
TEKNIKOZ
Canada
- Contract
We are seeking an experienced Power BI Developer with strong expertise in Microsoft Dynamics 365 Finance & Operations (F&O). The ideal candidate will have 10+ years of experience in BI,…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
Added 1 day ago
B
MS Dynamics 365 Techno Functional Consultant
BullTechSystem
Mississauga, ON
- Full-time
We are seeking a skilled and motivated Dynamics 365 Finance & Operations Support Consultant to provide ongoing support and optimization of our clients Dynamics 365 Finance & Operations…
Added 1 day ago
AI
Business System Analyst - D365
American Iron & Metal (AIM)
Montreal, QC
- Full-time
…the successful delivery of enhancement opportunities in the Microsoft Dynamics 365 F&O (Finance & Operations) module. The D365 Analyst will work in direct collaboration with end-users to…
Added 1 day ago
C
Développeur Microsoft Dynamics 365 Business C
CGI
Montreal, QC
- Full-time
Microsoft Dynamics 365 Business Central (BC) Developer
Added 1 day ago
GD
WLAV Supply Management Planner
General Dynamics Land Systems–Canada
Ottawa, ON
- Full-time
Proficient in MS Office 365 applications, with a focus on SharePoint, and OneNote
Added 2 days ago
F
Business Analyst
FISPAN
Vancouver, BC
- Full-time
FISPAN connects ERP platforms like NetSuite, Sage Intacct and Microsoft Dynamics 365 Business Central to the banks businesses already trust. Our Payables product lets finance teams create,…
Added 2 days ago
B
Database Administrator
Bevertec
Toronto, ON · Greater Toronto Area, Canada
- Contract
…(Azure), while overseeing critical business applications including Microsoft Dynamics GP and Salesforce…
Added 2 days ago
ZS
MS Dynamics 365 Techno Functional Consultant
Zodiac Solutions, Inc
Mississauga, ON
- Full-time
Additional InformationWe are seeking a skilled and motivated Dynamics 365 Finance & Operations Support Consultant to provide ongoing support and optimization of our clients Dynamics 365…

HSO Group B.V.

D365 CE, Lead Consultant

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

D365 CE Lead Consultant

Responsibilities and Activities

In the context of large-scale transformations, you are responsible for the delivery of D365 CE solutions involving multiple domains. This position will focus heavily on the Customer Service module and, to a much lesser degree, the Marketing module in a regulatory environment.

You must understand, and be able to demonstrate experience working on, large enterprise accounts where there are interdependencies between departments, competing priorities, extensive documentation requirements, and structured IT processes that exist and must be adhered to.

You will gather CE requirements, map industry and business processes, and propose business solutions that suit the customer's IT landscape. You will lead functional and technical project teams towards successful implementation following your architectural design. You will also play a substantive role in commercial activities, such as creating thought leadership, contributing to RFPs, and building strong customer relationships.

Requirements

Technical Skills & Knowledge

Coordinate multiple project teams to successfully implement CE solutions
Groom requirements with client product owner, BA and business teams
Break down the work into manageable tasks
Estimate the work at the Epic, Feature, User Story and Task levels
Assign work to reports on your stream
Enable teams to deliver the work on time and within estimates
Create and propose solution architecture using primarily D365 CE, taking adjacent Microsoft technologies into consideration
Report on your stream's progress, issues and risks at daily stand-ups
Triage bugs and assign reports to work on resolution
Hone industry expertise by researching current sector risks, innovations and opportunities
Partner with Director- and VP-level customers to solve their CE challenges

Personal & Corporate Contributions

Own a CE domain (e.g., Customer Service) in the local entity by, among other things, keeping up to date with the latest Microsoft and market advancements
Collaborate with cross-functional teams to leverage expertise and ensure high-quality project delivery
Enhance internal use and improvement of HSO project methodologies and delivery processes
Share expertise by training others and instigating learning and knowledge-sharing initiatives

People & Culture Responsibilities

Collaborate effectively with cross-functional teams and foster a positive team culture
Monitor and guide a diverse group of talent to achieve goals and deliver results for HSO and our customers
Nurture the career development of others through frequent, targeted conversations, coaching, performance management and mentoring
Develop others through team supervision on projects and/or as direct reports (HR responsibility / Team Lead role, if applicable)

Commercial & Business Acumen

Nurture relationships with customer decision-makers, influencers and key users
Contribute to the overall growth of HSO by spotting and acting on cross-selling and up-selling opportunities
Participate in sales meetings and customer workshops

Career Development

To progress to the next level, you should demonstrate the ability to lead complex projects independently, manage customer relationships effectively, and contribute to the growth of the business. Developing advanced technical and business knowledge and expanding your industry expertise will be essential for moving forward.

You will coach, steer and mentor colleagues within HSO. Depending on your ambitions, track record and talent, and on HSO's current needs, you may be appointed Team Lead or Consulting Manager. To be promoted to the next level, you need to already be working as a Senior Managing Consultant on customer engagements and to exceed your KPIs.

Apply About employer

More about this job

Responsibilities

Lead the design and delivery of large-scale Dynamics 365 Customer Engagement solutions, primarily focused on Customer Service, while coordinating project teams and managing requirements, estimates, risks, and delivery. Build customer relationships, contribute to sales and RFP activities, develop team members, and advance internal delivery practices and domain expertise.

Requirements

The role calls for experience delivering complex enterprise Dynamics 365 CE projects in structured, regulated environments, including solution architecture, requirements management, and coordination of multiple teams. Candidates should be able to manage senior customer relationships, guide and mentor colleagues, and contribute to commercial growth and knowledge sharing.

Skills

Customer Service
Marketing
Solution Architecture
Requirements Gathering
Business Process Mapping
Project Delivery
Team Leadership
Work Estimation
Risk Management
Stakeholder Management
Coaching And Mentoring
RFP Contributions
Cross-Selling And Upselling
Regulatory Environment

Visa sponsorship

Not detected in the job text

Keywords

D365 CE
Customer Service
Marketing Module
Microsoft Technologies
Solution Architecture
Enterprise Transformation
Regulatory Environment
Requirements Gathering
Business Process Mapping
Product Owner
Business Analysis
Epic
Feature
User Story
Task Estimation
Project Delivery
Agile Delivery
Bug Triage
Risk Management
IT Processes
RFP
Customer Workshops
Stakeholder Management
Cross-Selling
Upselling
Coaching
Mentoring
Knowledge Sharing
Project Methodologies

Report this job