Jobs in Canada

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Added 41 mins ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Mississauga, ON
- Full-time
This is an ATC role and will require on-site 3 days per week
Added 4 hours ago
SC
Commercial Lead
SYSTRA Canada
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 6 hours ago
S
Senior AI Solutions Lead
Systematix
Regina, SK
- Contract
…a major provincial energy utility organization, to lead the design, development, implementation and ongoing support of enterprise artificial intelligence…
Added 6 hours ago
WC
Health And Safety Consultant
Waypoint Centre for Mental Health Care
Penetanguishene, ON
- Temporary
The Manager, HR Operations and Employee Health and Safety is currently seeking a Health & Safety Consultant. The position plays a key role in fostering a culture of safety at Waypoint…
Added 6 hours ago
S&
EHV Transmission Line Engineering Consultant 2 - Grid
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
This position is based on a hybrid work schedule and will require in-office work 3 days per week
Added 7 hours ago
CA
Senior Architect
Coles Associates Ltd
Charlottetown, PE
- Full-time
You will lead and contribute to the design and delivery of architectural projects across institutional, residential, commercial, and industrial sectors, from concept and schematic design…
Added 8 hours ago
AM
Civil Engineering Designer (Municipal)
Aplin Martin
Surrey, BC
- Full-time
Coordinate design with consultant team including but not limited to: architect, landscape architect, mechanical engineer, electrical engineer, traffic consultant, hydrogeologist, and…
Added 8 hours ago
AM
Civil Engineering Designer
Aplin Martin
Vancouver, BC
- Full-time
Coordinate design with consultant team including but not limited to: architect, landscape architect, mechanical engineer, electrical engineer, traffic consultant, hydrogeologist, and…
Added 8 hours ago
AM
Civil Engineering Designer (Municipal)
Aplin Martin
Vancouver, BC
- Full-time
Coordinate design with consultant team including but not limited to: architect, landscape architect, mechanical engineer, electrical engineer, traffic consultant, hydrogeologist, and…
Added 8 hours ago
MR
Intermediate Project Manager - (Water / Wastewater Construction)
Maple Reinders
Mississauga, ON
- $120,000 to $170,000 CAD / year
- Full-time
Recipients of numerous awards for innovation, sustainability, and design
Added 8 hours ago
KG
Senior Mechanical Engineer
Kinross Gold Corporation
Toronto, ON
- Full-time
Develop basic drawings, design concept sketches, and perform basic design calculations.
Added 9 hours ago
TP
Senior Project Manager, Level II
Toronto Pearson International Airport
Toronto, ON
- Full-time
…managing, leading, directing and guiding a multi-disciplinary design and construction team including internal and external resources from initial concept design to final handover of…
Added 9 hours ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
Private Capital x Commercial Effectiveness – Senior Consultant / Associate
Added 9 hours ago
SP
Product Development Consultant
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
To design and/or deliver Continuing Education and revenue generating programs and services to meet the needs of businesses/industry and the community.
Added 9 hours ago
SI
Senior Mine Engineer
Synectics Inc.
Barriere, BC
- $124,800 to $156,100 CAD / year
- Full-time
Manage studies related to mine design and development, including developing scopes of work, evaluating consultant proposals, coordinating deliverables, and controlling costs.
Added 9 hours ago
S
Principal Applied AI Architect
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
…technical lead for a set of strategic accounts. You’ll help design agentic AI architectures that hold up under real scrutiny: governed multi-agent systems, headless and API-first…
Added 9 hours ago
M
Director - Engineering
Mace
Toronto, ON
- Full-time
…program, including engineering governance, technical integration, design assurance and discipline…
Added 9 hours ago
EC
Junior Sustainability Consultant
Edge Consultants
Vancouver, BC
- Full-time
Edge Consultants is hiring a Junior Sustainability Consultant to join its growing Sustainability team, in support of the firm’s vision of creating a sustainable future for people and the…
Added 9 hours ago
MC
Conseiller(ère) en vente - Sales Consultant
Mobilia Canada
Montreal, QC
- Full-time
Avoir au moins 2-5 années d’expérience dans le domaine de la vente au détail, ainsi qu'une bonne connaissance de l’industrie du design ou de la mode.
Added 9 hours ago
MS
DevOps Specialist
MDA Space
Brampton, ON
- Full-time
…IT Enterprise Business System team to play a crucial role to design, implement, and maintain our DevOps practices, tools, and processes. As a DevOps Specialist, you will be responsible for…
Added 9 hours ago
C
Senior Consultant, Data Quality
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 9 hours ago
T
Quality Assurance
TEKsystems
Toronto, ON
- $45 to $65 CAD / hour
- Contract
Experience as an Accessibility Consultant, guiding and supporting design and development teams.
Added 10 hours ago
MC
Senior Project Manager Delivery Manager, Financial Services Technology (36213)
Myticas Consulting
Toronto, ON
- Contract
Strong understanding of the Software Development Lifecycle, including requirements, design/configuration, development, testing, release and implementation
Added 10 hours ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Technical Consultant III (Software Engineer, Senior/Lead)
Added 10 hours ago
MC
Senior Mechanical PCB Engineering Consultant (35428)
Myticas Consulting
Ottawa, ON · Kanata, ON
- Contract
…hardware platforms and optical communication products. The consultant will work under the direction of the Client's engineering team and provide mechanical design, analysis, supplier…

HSO

D365 CE, Lead Consultant

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

D365 CE Lead Consultant

Responsibilities and Activities

In the context of large-scale transformations, you are responsible for the delivery of D365 CE solutions involving multiple domains. This position will focus heavily on the Customer Service module and, to a much lesser degree, the Marketing module in a regulatory environment.

You must understand, and be able to demonstrate experience working on, large enterprise accounts where there are interdependencies between departments, competing priorities, extensive documentation requirements, and structured IT processes that exist and must be adhered to.

You will gather CE requirements, map industry and business processes, and propose business solutions that suit the customer's IT landscape. You will lead functional and technical project teams towards successful implementation following your architectural design. You will also play a substantive role in commercial activities, such as creating thought leadership, contributing to RFPs, and building strong customer relationships.

Requirements

Technical Skills & Knowledge

Coordinate multiple project teams to successfully implement CE solutions
Groom requirements with client product owner, BA and business teams
Break down the work into manageable tasks
Estimate the work at the Epic, Feature, User Story and Task levels
Assign work to reports on your stream
Enable teams to deliver the work on time and within estimates
Create and propose solution architecture using primarily D365 CE, taking adjacent Microsoft technologies into consideration
Report on your stream's progress, issues and risks at daily stand-ups
Triage bugs and assign reports to work on resolution
Hone industry expertise by researching current sector risks, innovations and opportunities
Partner with Director- and VP-level customers to solve their CE challenges

Personal & Corporate Contributions

Own a CE domain (e.g., Customer Service) in the local entity by, among other things, keeping up to date with the latest Microsoft and market advancements
Collaborate with cross-functional teams to leverage expertise and ensure high-quality project delivery
Enhance internal use and improvement of HSO project methodologies and delivery processes
Share expertise by training others and instigating learning and knowledge-sharing initiatives

People & Culture Responsibilities

Collaborate effectively with cross-functional teams and foster a positive team culture
Monitor and guide a diverse group of talent to achieve goals and deliver results for HSO and our customers
Nurture the career development of others through frequent, targeted conversations, coaching, performance management and mentoring
Develop others through team supervision on projects and/or as direct reports (HR responsibility / Team Lead role, if applicable)

Commercial & Business Acumen

Nurture relationships with customer decision-makers, influencers and key users
Contribute to the overall growth of HSO by spotting and acting on cross-selling and up-selling opportunities
Participate in sales meetings and customer workshops

Career Development

To progress to the next level, you should demonstrate the ability to lead complex projects independently, manage customer relationships effectively, and contribute to the growth of the business. Developing advanced technical and business knowledge and expanding your industry expertise will be essential for moving forward.

You will coach, steer and mentor colleagues within HSO. Depending on your ambitions, track record and talent, and on HSO's current needs, you may be appointed Team Lead or Consulting Manager. To be promoted to the next level, you need to already be working as a Senior Managing Consultant on customer engagements and to exceed your KPIs.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the design and delivery of enterprise Dynamics 365 CE solutions, with a primary focus on Customer Service and some involvement in Marketing, coordinating teams and managing requirements, estimates, risks, and implementation. Build customer relationships, contribute to sales and RFP activities, develop colleagues, and advance the organization’s delivery methods and domain expertise.

Requirements

The role calls for experience delivering complex Dynamics 365 CE solutions for large enterprise customers, including requirements grooming, solution architecture, project coordination, and work planning. Candidates should be able to guide teams, manage customer relationships, communicate progress and risks, and contribute to mentoring and commercial growth.

Skills

Customer Service
Marketing
Solution Architecture
Requirements Gathering
Business Process Mapping
Project Delivery
Project Team Leadership
Work Estimation
Risk Management
Coaching and Mentoring
RFP Contributions
Cross-Selling and Upselling
Regulatory Environment

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365 CE
Customer Service
Marketing Module
Solution Architecture
Enterprise Transformation
Regulatory Environment
Requirements Grooming
Product Owner
Business Analysis
Business Process Mapping
Epic
Feature
User Story
Task Estimation
Project Delivery
Agile Stand-Ups
Bug Triage
Risk Management
Microsoft Technologies
RFP
Customer Workshops
Cross-Selling
Upselling
Coaching
Mentoring
Performance Management
Project Methodologies
Construction
Software Development
IT Consulting

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Jobs in Canada