Find work in Canada.

534,852 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Saskatoon, SK
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 1 min ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
AB · Edmonton, AB
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 17 mins ago
RH
Community Disability Worker: Every Saturday Daytime
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
…reporting any hazards that may have developed in the maintenance, design, and/or function of physical space. When hazards are identified, staff will ensure the safety of themselves and/or…
Added 32 mins ago
UW
Marketing Coordinator
United Way British Columbia
Prince George, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 1 hour ago
IC
Senior Innovation Manager, Life & Medical Sciences, Technology Transfer
Innovate Calgary
Calgary, AB
- Full-time
…mentor to more junior colleagues. This SIM will report to the Director, Life & Medical Sciences, Technology…
Added 1 hour ago
B
Director of Accounting
BlueCat
Toronto, ON
- Full-time
We are looking for a Director of Accounting to join our Finance team!
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
NI
Financial Director
Nobis Inc
Markham, ON
- $100,000 to $150,000 CAD / year
- Full-time
…brand known for combining technical innovation with refined design. With distribution across North America, Europe, and Asia, Nobis operates through a mix of direct-to-consumer, wholesale,…
Added 1 hour ago
B
Director of Accounting
BlueCat
Canada
- Full-time
We are looking for a Director of Accounting to join our Finance team!
Added 1 hour ago
MD
Director, Oversight and Accountability - State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Director, Oversight and Accountability
Added 1 hour ago
FO
IT Business Systems Administrator
Focus on the Family Canada
Langley (District), BC · Langley, BC
- Internship
…development lifecycle, including requirements documentation, design, development, testing, deployment, and post-implementation…
Added 2 hours ago
ST
Manufacturing Engineer
Sinclair Technologies
Aurora, ON
- $50,000 to $80,000 CAD / year
- Full-time
…expertise in all aspects of antenna and RF signal conditioning design and manufacturing. With a strong focus on R&D, we continue to expand our product offerings and offer industry-leading…
Added 2 hours ago
RC
Transaction Accounting Director
RSM Canada
Toronto, ON
- Full-time
RSM is looking for a Director to join our Deals Accounting and Strategic Finance practice with a focus in Transaction Accounting service line. Changing economies, new accounting policies…
Added 2 hours ago
TR
Director, Individual Giving
The Royal Conservatory of Music
Toronto, ON
- $118,000 to $128,000 CAD / year
- Full-time
…providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. Graduates from its two performance training programs, The…
Added 2 hours ago
TR
Director, Annual Giving
The Royal Conservatory of Music
Toronto, ON
- $118,000 to $128,000 CAD / year
- Full-time
…providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. Graduates from its two performance training programs, The…
Added 2 hours ago
OD
Graphic Designer & Print Layout Specialist
Our Daily Bread Ministries Canada
Windsor, ON
- Full-time
…materials such as books and booklets. This position reports to the Director of Marketing, working closely with the English and French teams. Work on projects in other languages is expected…
Added 2 hours ago
TR
Manager, Events and Corporate Partnerships
The Royal Conservatory of Music
Toronto, ON
- $75,000 to $83,000 CAD / year
- Full-time
…providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. Graduates from its two performance training programs, The…
Added 2 hours ago
O
Process Specialist
Olymel
Boucherville, QC
- Full-time
Collaborate closely with the Project Manager and Project Director in carrying out various project management activities.
Added 2 hours ago
UW
Marketing Coordinator
United Way British Columbia
Kamloops, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 2 hours ago
SH
Social Media Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Reporting to the Director of Social Media & Communications, this role will be responsible for content publishing for Northland Properties and our associated hospitality brands, including…
Added 2 hours ago
UW
Marketing Coordinator
United Way British Columbia
Nanaimo, BC
- $82,100.2 CAD / year
- Full-time
Reporting to the Director, Marketing and Digital Engagement, the Coordinator, Marketing executes direct mail and email solicitation writing, production and stewardship, and grows UWBC's…
Added 2 hours ago
T
Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
This position is needed to design and deliver high-impact talent development experiences for Twilions globally, driving skills development and enabling professional excellence. Acting as a…
Added 2 hours ago
W
Director, Global Process Owner
Worley
Calgary, AB
- Full-time
We are hiring a Global Process Owner (GPO) – Materials Management to be accountable for the design, governance, standardization, optimization, and global adoption of Worley's end-to-end…
Added 2 hours ago
HP
General Manager
Hôtel Place d'Armes, Corner Collection
Montreal, QC
- Full-time
…Manager works in close partnership with the corporate office, the Director of Food & Beverage, and the Director of Rooms. Through strong leadership and management skills, they foster…
Added 2 hours ago
SR
Assistant Project Manager
SmartCentres REIT
Vaughan, ON
- Full-time
Reports To: Senior Director, Special Projects Group

HSO

D365 CE, Lead Consultant

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

D365 CE Lead Consultant

Responsibilities and Activities

In the context of large-scale transformations, you are responsible for the delivery of D365 CE solutions involving multiple domains. This position will focus heavily on the Customer Service module and, to a much lesser degree, the Marketing module in a regulatory environment.

You must understand, and be able to demonstrate experience working on, large enterprise accounts where there are interdependencies between departments, competing priorities, extensive documentation requirements, and structured IT processes that exist and must be adhered to.

You will gather CE requirements, map industry and business processes, and propose business solutions that suit the customer's IT landscape. You will lead functional and technical project teams towards successful implementation following your architectural design. You will also play a substantive role in commercial activities, such as creating thought leadership, contributing to RFPs, and building strong customer relationships.

Requirements

Technical Skills & Knowledge

Coordinate multiple project teams to successfully implement CE solutions
Groom requirements with client product owner, BA and business teams
Break down the work into manageable tasks
Estimate the work at the Epic, Feature, User Story and Task levels
Assign work to reports on your stream
Enable teams to deliver the work on time and within estimates
Create and propose solution architecture using primarily D365 CE, taking adjacent Microsoft technologies into consideration
Report on your stream's progress, issues and risks at daily stand-ups
Triage bugs and assign reports to work on resolution
Hone industry expertise by researching current sector risks, innovations and opportunities
Partner with Director- and VP-level customers to solve their CE challenges

Personal & Corporate Contributions

Own a CE domain (e.g., Customer Service) in the local entity by, among other things, keeping up to date with the latest Microsoft and market advancements
Collaborate with cross-functional teams to leverage expertise and ensure high-quality project delivery
Enhance internal use and improvement of HSO project methodologies and delivery processes
Share expertise by training others and instigating learning and knowledge-sharing initiatives

People & Culture Responsibilities

Collaborate effectively with cross-functional teams and foster a positive team culture
Monitor and guide a diverse group of talent to achieve goals and deliver results for HSO and our customers
Nurture the career development of others through frequent, targeted conversations, coaching, performance management and mentoring
Develop others through team supervision on projects and/or as direct reports (HR responsibility / Team Lead role, if applicable)

Commercial & Business Acumen

Nurture relationships with customer decision-makers, influencers and key users
Contribute to the overall growth of HSO by spotting and acting on cross-selling and up-selling opportunities
Participate in sales meetings and customer workshops

Career Development

To progress to the next level, you should demonstrate the ability to lead complex projects independently, manage customer relationships effectively, and contribute to the growth of the business. Developing advanced technical and business knowledge and expanding your industry expertise will be essential for moving forward.

You will coach, steer and mentor colleagues within HSO. Depending on your ambitions, track record and talent, and on HSO's current needs, you may be appointed Team Lead or Consulting Manager. To be promoted to the next level, you need to already be working as a Senior Managing Consultant on customer engagements and to exceed your KPIs.

Apply About employer

More about this job

Responsibilities

Lead the design and delivery of enterprise Dynamics 365 CE solutions, with a primary focus on Customer Service and some involvement in Marketing, coordinating teams and managing requirements, estimates, risks, and implementation. Build customer relationships, contribute to sales and RFP activities, develop colleagues, and advance the organization’s delivery methods and domain expertise.

Requirements

The role calls for experience delivering complex Dynamics 365 CE solutions for large enterprise customers, including requirements grooming, solution architecture, project coordination, and work planning. Candidates should be able to guide teams, manage customer relationships, communicate progress and risks, and contribute to mentoring and commercial growth.

Skills

Customer Service
Marketing
Solution Architecture
Requirements Gathering
Business Process Mapping
Project Delivery
Project Team Leadership
Work Estimation
Risk Management
Coaching and Mentoring
RFP Contributions
Cross-Selling and Upselling
Regulatory Environment

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365 CE
Customer Service
Marketing Module
Solution Architecture
Enterprise Transformation
Regulatory Environment
Requirements Grooming
Product Owner
Business Analysis
Business Process Mapping
Epic
Feature
User Story
Task Estimation
Project Delivery
Agile Stand-Ups
Bug Triage
Risk Management
Microsoft Technologies
RFP
Customer Workshops
Cross-Selling
Upselling
Coaching
Mentoring
Performance Management
Project Methodologies
Construction
Software Development
IT Consulting

Report this job