Find work in Canada.

541,842 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Business Development - Lead, Business Development & Sales
PUC People & Culture Team
Sault Ste. Marie, ON
Post-secondary education in Business Administration, Sales, Communications, Engineering Technology, Environmental/Civil Infrastructure, or a related field; or an equivalent combination of…
Added 48 mins ago
Service Desk L1 Support Agent
Sid Lee
Toronto, ON
College diploma (DEC) in Computer Science, Information Technology, and/or User Support, or equivalent.
Added 1 hour ago
Labour Relations Consultant
Fire & Flower Inc.
Winnipeg, MB
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Execute risk-based IT internal audits covering operational, financial, compliance, and technology processes.
Added 2 hours ago
R
Executive Assistance
RBC
Winnipeg, MB
- Full-time
Access to various programs, resources and technology.
Added 2 hours ago
G
Pipeline Construction & Integrity Survey Director
GeoVerra
Calgary, AB
- Full-time
Diploma or Degree in Geomatics Engineering Technology, B.Sc. in Geomatics, Civil Engineering, Forestry or Environmental Sciences or related discipline.
Added 2 hours ago
B
Senior Director, Project Delivery (Hybrid)
Broadridge
Toronto, ON
- Full-time
Direct regtech and emerging technology implementations, such as AML transaction monitoring, compliance surveillance, digital onboarding and AI-enabled workflows, ensuring business…
Added 2 hours ago
S
E-Commerce Coordinator
Samsonite
Stratford, ON
- Part-time
…accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage…
Added 2 hours ago
CS
T26-269 Temporary, Full-Time, Grade 1_2
Chilliwack School District No. 33
Chilliwack, BC
- Full-time
Demonstrated ability to engage and motivate students in day-to-day lessons through the appropriate integration of technology.
Added 2 hours ago
KR
VP, Fund Accounting (Private Assets)
Kassen Recruitment
Toronto, ON
- $130,000 to $165,000 CAD / year
- Full-time
Collaborate cross-functionally with Investor Relations, Tax, Audit, Financial Reporting, and Technology teams
Added 2 hours ago
IF
Cyber Security Analyst
Innovation Federal Credit Union
Canada
- Full-time
…successful candidate will have experience working with enterprise technology environments and applying cyber security principles, tools, and methodologies to protect organizational systems,…
Added 3 hours ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
…and agentic workflows, and partner with data engineers and technology teams to implement scalable production…
Added 3 hours ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
…and agentic workflows, and partner with data engineers and technology teams to implement scalable production…
Added 3 hours ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
…and agentic workflows, and partner with data engineers and technology teams to implement scalable production…
Added 3 hours ago
ID
Account Manager - Vice President (VP)
Intellect Design Arena Ltd
Toronto, ON
- $160,000 to $190,000 CAD / year
- Full-time
Industry: Financial Technology / Enterprise Software / IT Services
Added 3 hours ago
F
Staff Frontend Engineer
Forma.ai
Toronto, ON
- Full-time
Added 3 hours ago
Technical Program Manager, Platform Services
Motive
Vancouver, BC
Motive builds technology to improve the safety, productivity, and profitability of the physical economy. The Platform Services Organization serves as the backbone of Motive’s engineering…
Added 4 hours ago
M
Director, Global Technology & Operations Strategy & Transformation
Manulife
Toronto, ON
- Full-time
The Director, Global Technology & Operations Strategy & Transformation will help shape and execute strategic priorities across Global Technology & Operations (GTO), with a significant focus…
Added 4 hours ago
H
Analog Validation & Characterization Engineer
HaiLa
Montreal, QC
- Full-time
Added 5 hours ago
Manager, Web Development and Digital Experience (1-Year - Maternity Leave Contract)
Blue Ant Media Inc.
Toronto, ON
…support, and thrives at the intersection of brand, marketing, and technology. This role plays a critical part in unifying our digital experience externally, supporting both content…
Added 5 hours ago
M
VP, Operational Risk Oversight
Manulife
Toronto, ON
- Full-time
…drivers (company strategy and goals) and external drivers (technology, regulations, threats, vulnerabilities,…
Added 5 hours ago
R&
Controller
Robertson & Company Ltd.
Markham, ON
- Full-time
Added 6 hours ago
AA
Vice President, Business Development
AIP Asset Management
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Added 6 hours ago
RD
Senior Project Manager
Randstad Digital
Aurora, ON
- Contract
Industry Background: Previous experience delivering technology programs within manufacturing, distribution, or multi-location supply chain environments.

HSO

D365 CE, Lead Consultant

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

D365 CE Lead Consultant

Responsibilities and Activities

In the context of large-scale transformations, you are responsible for the delivery of D365 CE solutions involving multiple domains. This position will focus heavily on the Customer Service module and, to a much lesser degree, the Marketing module in a regulatory environment.

You must understand, and be able to demonstrate experience working on, large enterprise accounts where there are interdependencies between departments, competing priorities, extensive documentation requirements, and structured IT processes that exist and must be adhered to.

You will gather CE requirements, map industry and business processes, and propose business solutions that suit the customer's IT landscape. You will lead functional and technical project teams towards successful implementation following your architectural design. You will also play a substantive role in commercial activities, such as creating thought leadership, contributing to RFPs, and building strong customer relationships.

Requirements

Technical Skills & Knowledge

Coordinate multiple project teams to successfully implement CE solutions
Groom requirements with client product owner, BA and business teams
Break down the work into manageable tasks
Estimate the work at the Epic, Feature, User Story and Task levels
Assign work to reports on your stream
Enable teams to deliver the work on time and within estimates
Create and propose solution architecture using primarily D365 CE, taking adjacent Microsoft technologies into consideration
Report on your stream's progress, issues and risks at daily stand-ups
Triage bugs and assign reports to work on resolution
Hone industry expertise by researching current sector risks, innovations and opportunities
Partner with Director- and VP-level customers to solve their CE challenges

Personal & Corporate Contributions

Own a CE domain (e.g., Customer Service) in the local entity by, among other things, keeping up to date with the latest Microsoft and market advancements
Collaborate with cross-functional teams to leverage expertise and ensure high-quality project delivery
Enhance internal use and improvement of HSO project methodologies and delivery processes
Share expertise by training others and instigating learning and knowledge-sharing initiatives

People & Culture Responsibilities

Collaborate effectively with cross-functional teams and foster a positive team culture
Monitor and guide a diverse group of talent to achieve goals and deliver results for HSO and our customers
Nurture the career development of others through frequent, targeted conversations, coaching, performance management and mentoring
Develop others through team supervision on projects and/or as direct reports (HR responsibility / Team Lead role, if applicable)

Commercial & Business Acumen

Nurture relationships with customer decision-makers, influencers and key users
Contribute to the overall growth of HSO by spotting and acting on cross-selling and up-selling opportunities
Participate in sales meetings and customer workshops

Career Development

To progress to the next level, you should demonstrate the ability to lead complex projects independently, manage customer relationships effectively, and contribute to the growth of the business. Developing advanced technical and business knowledge and expanding your industry expertise will be essential for moving forward.

You will coach, steer and mentor colleagues within HSO. Depending on your ambitions, track record and talent, and on HSO's current needs, you may be appointed Team Lead or Consulting Manager. To be promoted to the next level, you need to already be working as a Senior Managing Consultant on customer engagements and to exceed your KPIs.

Apply About employer

More about this job

Responsibilities

Lead the design and delivery of enterprise Dynamics 365 CE solutions, with a primary focus on Customer Service and some involvement in Marketing, coordinating teams and managing requirements, estimates, risks, and implementation. Build customer relationships, contribute to sales and RFP activities, develop colleagues, and advance the organization’s delivery methods and domain expertise.

Requirements

The role calls for experience delivering complex Dynamics 365 CE solutions for large enterprise customers, including requirements grooming, solution architecture, project coordination, and work planning. Candidates should be able to guide teams, manage customer relationships, communicate progress and risks, and contribute to mentoring and commercial growth.

Skills

Customer Service
Marketing
Solution Architecture
Requirements Gathering
Business Process Mapping
Project Delivery
Project Team Leadership
Work Estimation
Risk Management
Coaching and Mentoring
RFP Contributions
Cross-Selling and Upselling
Regulatory Environment

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365 CE
Customer Service
Marketing Module
Solution Architecture
Enterprise Transformation
Regulatory Environment
Requirements Grooming
Product Owner
Business Analysis
Business Process Mapping
Epic
Feature
User Story
Task Estimation
Project Delivery
Agile Stand-Ups
Bug Triage
Risk Management
Microsoft Technologies
RFP
Customer Workshops
Cross-Selling
Upselling
Coaching
Mentoring
Performance Management
Project Methodologies
Construction
Software Development
IT Consulting

Report this job