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Added 5 hours ago
Customer Success Associate
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$22 to $26 USD / hour
Full-time
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Part-time
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Outside Sales Representative
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Proven record of success in an inside sales and or outside sales based selling model
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HTS Engineering Ltd.

Inside Sales Support

Kitchener, ON, Canada

Posting language: English
Posted: Sep 23, 2026

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Original job description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users. HTS prides itself on its commitment to providing its employees with a flexible and accommodating work environment. We prioritize the well-being of our employees and are committed to creating a work environment where everyone can thrive.

Job Description:

As an Inside Sales colleague you will take on a fundamental role in helping our Outside Sales team members achieve their annual targets. You will be a crucial partner to the team and will be relied upon to support everyone through an array of different responsibilities. As you gain knowledge on both simple and complex HVAC systems, you will heavily participate in tender opportunities, equipment selection and pricing, equipment procurement, as well as project management tasks.

Responsibilities:

Manage and organize incoming tender opportunities from contractors, consultants, and owners
Participate in equipment selection process with our Engineering Sales teams
Create pricing reports and quotation packages for tender closings
Prepare equipment submittal packages for shop drawing review prior to ordering
Factory follow up with suppliers on items related to specific orders
Aid in project management with our sales staff including
Aid in coordinating startup and commissioning on equipment
Process warranty claims with equipment when needed
Prepare documents for project close out submissions

HTS is looking for individuals who:

Manage their time and prioritize work tasks
Enjoy working both independently and in a team environment
Take pride in their work and can provide high quality work in a fast-paced environment
Can communicate efficiently and effectively with employees in other departments
Enjoy building new relationships, interacting with suppliers, customers and co-workers
Are eager to further develop their project management skills
Have the ability to learn new desktop-based software quickly

Note: On your resume, do not be afraid to go beyond your technical skills to include details that let your personality, interests, and experiences shine through, whether you deem them relevant to this position or not.

We Offer

Competitive wages
Opportunity to grow within the company.
Training
Employee recognition awards

Top benefits or perks:

As a member of HTS Engineering, you’ll enjoy:

Company events
Incentive trips (meeting yearly sales targets)
Comprehensive benefits package, including health, vision, EAP, and dental insurance.
Paid time off
On site parking

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, HTS Engineering is an equal opportunity employer. We are committed to a workplace of diversity and inclusion. HTS encourages applications from all candidates that represent the full range of communities across Canada. All qualified applicants will be considered for employment without discrimination on the basis of race, colour, age, religion, sexual orientation, gender identity, disability, national or ethnic origin or any other factors prohibited by law. Accommodations are available upon request, for all aspects of the recruiting process and thereafter.

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More about this job

Responsibilities

Support the Outside Sales team by managing tender opportunities, assisting with HVAC equipment selection, and preparing pricing reports, quotations, and submittal packages. Coordinate with suppliers and sales staff on procurement, project management, startup and commissioning, warranty claims, and project closeout documentation.

Requirements

Candidates should be organized, able to prioritize tasks, and comfortable working independently and collaboratively in a fast-paced environment. They should communicate effectively, build relationships with suppliers, customers, and coworkers, learn desktop software quickly, and be interested in developing project management skills.

Skills

Time Management
Work Prioritization
Teamwork
Independent Work
Communication
Relationship Building
Equipment Selection
Pricing
Tender Management
Quotation Preparation
Equipment Procurement
Project Management
Supplier Coordination
Warranty Claims Processing
Desktop Software Proficiency

Benefits

Health Insurance
Vision Insurance
Employee Assistance Program
Dental Insurance
Paid Time Off
Company Events
Incentive Trips
On-Site Parking
Training
Employee Recognition Awards

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Outside Sales
Commercial HVAC
HVAC Systems
Tender Opportunities
Contractors
Consultants
Equipment Selection
Engineering Sales
Pricing Reports
Quotation Packages
Equipment Submittals
Shop Drawing Review
Equipment Procurement
Supplier Follow-Up
Project Management
Startup Coordination
Commissioning
Warranty Claims
Project Closeout
Desktop-Based Software

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