Inside Sales Lead – Industrial & Safety Distribution

Ready to take ownership of an inside sales team and make a real impact?

HTT Safety ’n’ More Inc. is an established and growing distributor of industrial safety products, PPE, workplace consumables and related solutions, serving customers across British Columbia.

We are looking for an experienced, motivated Inside Sales Lead who understands the distribution business, enjoys working with customers, and has the initiative to improve how a sales team operates.

This is not simply an order-entry or customer service position. We are looking for someone who can take ownership of the inside sales desk, lead by example, improve customer experience, and contribute directly to business growth.

What you'll be responsible for

• Lead and support the inside sales team in daily operations.
• Ensure customer inquiries, quotations and orders are handled accurately and promptly.
• Follow up on open quotations and convert opportunities into sales.
• Build strong relationships with existing customers and identify opportunities to grow accounts.
• Work closely with outside sales representatives to support customer development.
• Improve sales processes, team accountability and customer response times.
• Coordinate with purchasing, warehouse and operations teams to resolve customer requirements.
• Help train and develop inside sales staff in product knowledge, sales techniques and customer service.
• Use our CRM and sales systems to track opportunities, follow-ups and performance.
• Bring fresh ideas and practical improvements to help the business grow.

Who we're looking for

• Experience in inside sales, preferably within industrial distribution, PPE, electrical supplies, construction supplies, MRO or related industries.
• Previous team leadership or senior inside sales experience.
• Strong understanding of quotations, pricing, margins, inventory and customer account management.
• Excellent communication, organization and problem-solving skills.
• Comfortable working in a fast-paced distribution environment.
• A proactive attitude toward customer service and sales growth.
• Ability to motivate colleagues, establish priorities and take ownership of results.
• Experience with ERP and CRM systems is an asset.

Why join HTT Safety?

We are an independent, established distributor with a growing customer base, extensive product offerings, local warehousing and delivery capabilities, and ambitious plans for the future.

Unlike highly structured corporate environments, this position offers the opportunity to work directly with management, contribute ideas from the beginning, and have a meaningful influence on how the inside sales operation develops.

We value initiative, practical experience, accountability and people who take pride in helping customers.

If you have strong distribution experience and are ready for a position where your ideas, leadership and results matter, we would like to hear from you.

Apply with your resume and tell us briefly about your experience in industrial distribution and inside sales leadership.