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HUB International

Administrative Associate

Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Opportunity

As an Administrative Associate, you will be the first point of contact for everyone who walks through our doors or calls our office. This is a role for someone who takes pride in keeping things running smoothly, communicates with ease, and genuinely enjoys being the person people can count on.

What You'll Do

Greet clients and visitors and ensure a professional, welcoming experience
Answer and route incoming calls with accuracy and professionalism
Provide general administrative support to the team as needed
Manage day-to-day office tasks in a fast-paced, client-focused environment

What We're Looking For

A Level 1 General Insurance License is considered an asset
Strong written and verbal communication skills
High attention to detail and a proactive, self-directed working style
Comfortable working in a busy, team-oriented environment
Proficiency with Windows-based computer systems

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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More about this job

Responsibilities

The Administrative Associate serves as the primary point of contact for clients and visitors while managing daily office operations. Responsibilities include routing incoming calls, providing administrative support to the team, and maintaining a professional office environment.

Requirements

Candidates should possess strong written and verbal communication skills with a proactive and detail-oriented approach. A Level 1 General Insurance License is considered an asset, and proficiency with Windows-based computer systems is required.

Skills

Administrative support
Communication
Customer service
Attention to detail
Proactive
Self-directed
Windows-based computer systems
Office management
Professionalism

Benefits

Health insurance
Retirement savings matching
Life insurance
Disability plans
Paid time off
Paid parental leave
Wellbeing program
Structured training
Licensing support

Visa sponsorship

Not detected in the job text

Keywords

Administrative Associate
Insurance
Risk management
Office administration
Client relations
Windows
General Insurance License
Customer service
Professionalism
Data entry
Reception
Administrative support
Team-oriented

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