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Added 3 mins ago
IF
Bilingual Recruiter Intern (English/French)
Iceberg Finance Group
Toronto, ON
- Internship
Previous customer service, sales, call centre, or administrative experience.
Added 3 mins ago
GT
Contract Administrator
GeoSpectrum Technologies Inc.
Dartmouth, NS
- Other
Support internal reviews by coordinating input from legal, finance, sales, procurement, project management, security, quality, and other stakeholders.
Added 3 mins ago
TH
Coordonnateur, Dotation en personnel de magasin
The Home Depot Canada
Barrie, ON
- Full-time
Reporting to the Store Human Resources Manager (SHRM) this role will support the HR function in the store in the areas of staffing, associate training, associate development, and WSIB/WCB…
Added 3 mins ago
AK
Assistant Branch Manager
AIM KENNY U-PULL
Saguenay, QC
- Full-time
…4,000 employees worldwide, and over $3.5 billion in annual…
Added 3 mins ago
RI
Account Executive
Recruiting in Motion
London, ON
- $90,000 to $100,000 CAD / year
- Full-time
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and…
Added 4 mins ago
AG
Account Coordinator
ALDO Group
Montreal, QC
- Full-time
…handbags, and accessories. As an Account Coordinator, you will support the Account Management team and play a key role in executing brand…
Added 4 mins ago
GF
Coordinator, Regional Multi Unit Account
Gordon Food Service - Canada
Milton, ON
- Full-time
…by coordinating customer activities and providing internal support to their customer account teams. Facilitates interactions between internal supporting departments and customer corporate…
Added 4 mins ago
P
Client Services Associate
Procom
Toronto, ON
- Full-time
Minimum 2 years of professional experience in a customer service or sales support role
Added 33 mins ago
RevOps Coordinator | Coordonnateur(trice) des opérations de revenus
Alveole
Montreal, QC
…Account Managers, and their managers when they need operational support, whether that means troubleshooting something in HubSpot, pulling the right data, fixing a broken process, or…
Added 33 mins ago
HI
Auto Retention Associate
HUB International
Prince George, BC · Salmon Arm, BC · Victoria, BC · Abbotsford, BC · Nanaimo, BC · Castlegar, BC · Nelson, BC · Kamloops, BC · Kelowna, BC
- Full-time
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Added 33 mins ago
Human Resources Business Partner
Vertiv
Mississauga, ON
The HR Business Partner position provides comprehensive administrative and operational support to the Canada HR function. This role is responsible for executing a broad range of…
Added 33 mins ago
Distribution Specialist (12 Month Contract)
Scotiabank
Toronto, ON
Support effective and efficient operations in accordance with Scotiabank’s Values, Code of Conduct, and Global Sales Principles.
Added 33 mins ago
AU
Office Clerk / Commis de bureau
Alsco Uniforms
Montreal, QC
- Full-time
…fixed asset reports, accrual reconciliations, property and sales tax reporting, A/P,…
Added 33 mins ago
VC
Business Development Representative
Valsoft Corporation
Remote, Canada
- Remote
…opportunities you create. You’ll work closely with a small sales team, see your contribution to Marea’s growth, and build skills that can help you progress in the…
Added 33 mins ago
IO
Centralized Acquisition Sales Representative
Irving Oil
Saint John, NB
- Full-time
As a Centralized Acquisition Sales Representative, you will be responsible to acquire new business for your assigned territory through inbound and outbound calling. Your goal will be to…
Added 33 mins ago
O
Market Sales Coordinator
OPENLANE
Moncton, NB
- $40,000 to $45,000 CAD / year
- Full-time
We are seeking a Market Sales Coordinator with experience in performing thorough vehicle condition assessments, detailed documentation, and automotive data entry. You will be part of an…
Added 33 mins ago
JF
Customer Service, Administrative Assistant
Jewish Federation of British Columbia (JFBC)
Vancouver, BC
- Internship
providing high-level administrative support. This individual will serve as the initial point of contact for clients, ensuring exceptional customer service, while also supporting the City…
Added 34 mins ago
MF
Trade Representative
MD Financial Management | Gestion financière MD
Calgary, AB
- Full-time
…individual goals, plans, initiatives are executed / delivered in support of the team’s business targets and objectives. Ensures all activities conducted are in compliance with governing…
Added 48 mins ago
SP
Concierge
Southwest Properties
Halifax, NS
- Full-time
Our ideal candidate has 1-2 years in a similar role, customer service & sales training, and experience in the service industry and security. High school education is required, and a diploma…
Added 48 mins ago
RL
Ocean Export Coordinator
Rhenus Logistics
Mississauga, ON
- Full-time
Support quotations, rate requests, and commercial activities as required.
Added 48 mins ago
Enterprise Sales Development Representative
Hootsuite
Vancouver, BC
…understand, and actionable consumer insights. We’re seeking a Sales Development Representative (SDR) to help us expand Hootsuite’s and Talkwalker’s customer base. You’ll use outbound…
Added 48 mins ago
CC
Retail Store Manager
Canna Cabana
Okotoks, AB
- Full-time
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Added 48 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Shawnessy, Calgary, AB
- Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 48 mins ago
CC
Retail Store Manager - Leave of Absence Coverage
Canna Cabana
Camrose, AB
- Full-time
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Added 48 mins ago
CC
Retail Shift Leader
Canna Cabana
Vancouver, BC · Davie, Vancouver, BC
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM

HUB International

Auto Retention Associate

Prince George, BC, Canada
Salmon Arm, BC, Canada
Victoria, BC, Canada
Abbotsford, BC, Canada
Nanaimo, BC, Canada
Castlegar, BC, Canada
Nelson, BC, Canada
Kamloops, BC, Canada
Kelowna, BC, Canada

This role offers a base salary of $41,600–$45,000. · Full-time

Apply About employer

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Job details

Pay: This role offers a base salary of $41,600–$45,000.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Summary

As the Auto Retention Associate working in one of our innovative Connect Centers, you are responsible for advising new and existing clients over the phone on how to best protect their assets when it comes to automobile insurance. Building relationships and offering solutions using a diverse selection of insurance products while achieving performance targets.

What you will bring to the role

Strong conversation skills, detail oriented and computer systems proficiency

High school education or equivalent

Level 1 Insurance License required

Customer service and or call center experience an asset

A day in the life

Build relationships with clients, colleagues and leaders so you can deliver a best-in-class client experience

Provide a wide variety of auto insurance services including renewals, new plates, transfers, cancellations, debt payments and more

Creatively offer a diverse selection of ICBC and private insurance products over the phone

Document all client conversations to minimize errors and future issues

Place outbound calls to enhance retention, focus on call to sale conversion

Manage inbound call volume through servicing calls in an efficient manner

Upsell and cross-sell other insurance products from our other departments

Consistently meet sales targets and telephone metrics

Receiving and processing payments in accordance with company policy

Using ICBC Policy Centre, our BMS EPIC and multiple other software solutions

Administrative duties, such as preparing documents, filing

Pay Transparency

This role offers a base salary of $41,600–$45,000. While there is no cap on earnings, potential total annual earnings, including commissions, range from $60,000–$75,000, and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Apply About employer

More about this job

Responsibilities

The Auto Retention Associate advises clients on automobile insurance solutions and builds relationships to meet performance targets. Responsibilities include managing inbound and outbound calls, processing payments, and performing administrative duties to ensure a high-quality client experience.

Requirements

Candidates must possess a high school education or equivalent and hold a Level 1 Insurance License. Strong communication skills, computer proficiency, and previous experience in customer service or call centers are required.

Skills

Customer service
Call center operations
Insurance sales
Relationship building
Communication skills
Detail oriented
Computer systems proficiency
Upselling
Cross-selling
Data entry
Administrative tasks
Conflict resolution

Benefits

Extended health benefits
Disability insurance
RRSP matching
Paid time off
Paid parental leave
Wellbeing program
Retirement savings matching
Life insurance

Visa sponsorship

Not detected in the job text

Keywords

Auto insurance
Retention
ICBC
BMS EPIC
Policy Centre
Insurance broker
Risk management
Sales targets
Customer experience
Outbound calls
Inbound calls
Client relations
Insurance products
Administrative support
Financial services

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