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HUB International

Client Care Representative - Auto Associate

Campbell River, BC, Canada

Pay: The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.
Job type: Full-time
Experience: Department SalesRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel Required
Posting language: English
Posted: Sep 23, 2026

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Original job description

Hi, we’re HUB!

We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy - so you're always ready for tomorrow.

The Opportunity

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job - it's a career with unlimited potential.

No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days.

As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What You’ll Bring to Our Team

A self-starter mentality with a strong drive to exceed performance and sales goals
Confident, outgoing personality and a customer-first approach
Detail-oriented and organized - someone who can multitask under pressure
Reliable and accountable - you're someone your team can count on
Thrives in a collaborative, high-energy environment
High school diploma or equivalent
Level 1 Insurance License is an asset - but not required

A Day in the Life

Build and maintain strong relationships with clients, teammates, and auto dealership partners
Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

Salary Expectations –

The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
We work hard and play hard!
Paid day off for your birthday – we want to celebrate you!
Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities
Room to grow within the organization
Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to hcw.hr@hubinternational.com to request this. Only candidates selected for an interview will be contacted.

Department SalesRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel Required

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Apply About employer

More about this job

Responsibilities

You will actively sell insurance products, manage client relationships, and process various auto insurance transactions. Additionally, you will support branch operations by handling administrative tasks and meeting performance sales targets.

Requirements

Candidates must have a high school diploma or equivalent and a self-starter mentality with a drive to exceed sales goals. While a Level 1 Insurance License is preferred, the company provides training and support to obtain it within the first 30 days.

Skills

Sales
Customer service
Insurance sales
Relationship building
Communication
Multitasking
Detail-oriented
Accountability
Administrative tasks
Upselling
Cross-selling
Goal-driven

Benefits

Extended health benefits
Disability insurance
RRSP matching
Paid time off
Bonuses
Commissions
Paid birthday off
Paid volunteer day

Visa sponsorship

Not detected in the job text

Keywords

Insurance brokerage
Auto insurance
ICBC
Sales targets
Customer experience
General Insurance License
Administrative support
Client relationships
Upselling
Cross-selling
Performance metrics
Risk management
Wealth management
Employee benefits
Insurance

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