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Added 3 mins ago
SD
Business Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
Added 3 mins ago
C
Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
CBC/Radio-Canada
Quebec, QC
- Full-time
Strong skills in office automation suites (Microsoft Office, Google Workspace) and CRM systems (Salesforce).
Added 3 mins ago
C
TV and Digital Sales Representative – Business Development (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Part-time
Rigorously manage your sales pipeline in the CRM to ensure continuous growth and exceed revenue targets.
Added 3 mins ago
OM
Operations Project Manager
OnDeck Marketing
Calgary, AB
- Full-time
Keep partner school, screen, and referral records accurate and current in the CRM, in line with OnDeck's data standards
Added 3 mins ago
IG
IT Recruiter
Insight Global
Toronto, ON
- Full-time
Track recruiting activity and maintain accurate records within the ATS and CRM systems.
Added 3 mins ago
AR
Director, Marketing
ARS Responds Canada
Toronto, ON · North York, ON
- $125,000 to $150,000 CAD / year
- Full-time
Added 17 mins ago
BC
Financial Solutions Specialist - Burnaby Branch
Beem Credit Union
Burnaby, BC
- Full-time
Leverage CRM analytics to identify advisory opportunities, deepen member relationships, and proactively engage members.
Added 18 mins ago
R
Inside Sales Specialist
Rotork
Edmonton, AB
- Full-time
Proven experience in inside sales, sales support, customer communication, and CRM management.
Added 18 mins ago
RC
Sales Representative
Reliable Corporation
Burlington, ON
- Full-time
Maintain accurate customer records in Zoho CRM, NetSuite ERP, Zendesk, Excel, and other business systems.
Added 18 mins ago
VE
Intake Coordinator
VPI Employment Services
Richmond Hill, ON
- Full-time
Maintain complete and up-to-date client files across multiple CRM databases, including case notes, action plan items, and calendar entries.
Added 18 mins ago
CH
Head of Philanthropy
Cortellucci Hospice Vaughan
Vaughan, ON
- Full-time
Develop and maintain a comprehensive donor pipeline management process. • Ensure effective CRM utilization and donor tracking. • Create reporting dashboards and fundraising performance…
Added 18 mins ago
TW
Development Manager
Toronto Wildlife Centre
Toronto, ON · North York, ON
- Full-time
Added 18 mins ago
NH
Operations Manager
NOVO Health Services
Burlington, ON
- Full-time
Added 18 mins ago
TB
Business Development Representative ($85,000-$95,000 OTE)
The Bullpen
Vancouver, BC
- $50,000 to $54,000 CAD / year
- Full-time
We help businesses build their sales pipelines through outbound business development, representing clients across SaaS, AI, ERP, CRM and other technology sectors.
Added 18 mins ago
KK
Fund Development Systems Coordinator
Kids Kottage Foundation
AB · Edmonton, AB
- Full-time
Maintain accurate donor, stakeholder, and fundraising information within the organization's CRM.
Added 32 mins ago
Bilingual Wish Discovery Coordinator (12-month contract)/Coordonnateur.trice, exploration des rêves (contrat 12 mois)
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
Expérience antérieure avec Salesforce ou des CRM similaires, un atout.
Added 32 mins ago
Bilingual Wish Discovery Coordinator (12-month contract)
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
…capture each child's unique wish ideas, updating the Salesforce CRM with relevant data, and conveying full details of the Wish Discovery to the Wish…
Added 32 mins ago
AI
Territory Sales Manager
AFC Industries
Saint-Magloire, QC · L'Islet, Quebec
- Full-time
Maintain accurate customer records and sales activities within the CRM system.
Added 32 mins ago
W
Senior Analyst, Business Analysis and Insights
Walmart
Mississauga, ON
- Full-time
Added 32 mins ago
AC
Commercial Risk Practice Leader
Aon Corporation
Vancouver, BC
- Full-time
At least one of the following designations is preferred: CRM, CIP, FCIP and CAIB.
Added 32 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
Maintain commercial discipline through accurate CRM information, high-quality pipeline and forecast inputs, account performance tracking, contract awareness and timely reporting of risks…
Added 33 mins ago
MG
Business Development Lead
Macklan Group
Dartmouth, NS
- Full-time
Comfortable with CRM and work-management tools (monday.com is a plus). You use AI tools with judgement and check what they produce.
Added 33 mins ago
MH
Community Fundraising Manager
Muslim Hands Canada
Mississauga, ON
- Full-time
· Maintain accurate donor and partner records in the organization’s CRM system.
Added 48 mins ago
IC
Business Development Intern
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Microsoft Office suite of products such as PowerPoint, Word, Excel, Outlook, Teams Additionally Salesforce or other CRM programs
Added 48 mins ago
TV
Senior Account Manager
The Vantage Talent Group
Burlington, ON
- $140,000 to $160,000 CAD / year
- Full-time
Maintain accurate client documentation and CRM records.

HUB International

Client Care Representative – Personal Lines Retention

Kelowna, BC, Canada

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Job details

Pay: The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Opportunity

Are you a bright, outgoing, and people-oriented person, who is ready to make an impact? If so, this is the CAREER for you!

As a Personal Insurance Associate for our Retention Team, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.

A day in the life –

Proactively engage with clients prior to their policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions to meet their evolving needs.

Build and nurture relationships with clients by offering exceptional service and ensuring their policies are up-to-date and accurately reflect their circumstances.

Generate and identify cross-sell opportunities by reviewing clients’ portfolios and recommending additional products or services that add value and enhance coverage.

Achieve retention goals and client satisfaction targets through diligent follow-up and personalized attention to renewal details.

Stay informed and knowledgeable about Personal Lines products, ensuring the ability to provide expert advice and solutions.

Enjoy flexibility with a hybrid role that allows for a combination of in-branch and remote work

What you will bring to the team –

Minimum 1-year Personal Insurance experience

Level 2 General Insurance License is an asset, but not required

Desire and proactive ability to deliver exceptional client service

Demonstrated ability to work in a high-volume, fast paced team environment

Keen eye for detail and high sense of urgency

Strong communication skills in both written and verbal

Demonstrated ability to drive sales initiatives

Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

Salary Expectations –

The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Apply About employer

More about this job

Responsibilities

Engage with personal insurance clients before policy renewals to review coverage, identify gaps, recommend tailored solutions, and keep policies accurate and up to date. Build client relationships, identify cross-selling opportunities, and meet retention and satisfaction targets through knowledgeable advice and diligent follow-up.

Requirements

At least one year of personal insurance experience is required; a Level 2 General Insurance License is an asset but not required. Candidates should demonstrate strong client service, communication, sales, attention to detail, urgency, and the ability to work effectively in a high-volume team environment; industry designations are an asset.

Skills

Personal Insurance
Client Service
Client Relationship Building
Insurance Product Knowledge
Coverage Review
Identifying Coverage Gaps
Tailored Insurance Solutions
Cross-Selling
Sales
Client Retention
Policy Renewal Management
Written Communication
Verbal Communication
Attention to Detail
Time Management
Teamwork

Benefits

Extended Health Benefits
Disability Insurance
RRSP Matching
Paid Time Off
Paid Parental Leave
Wellbeing Program
Company-Paid Life Insurance
Retirement Savings Matching
Eligible Bonuses
Commissions

Visa sponsorship

Not detected in the job text

Keywords

Personal Insurance
Personal Lines
Retention
Habitational Insurance
Travel Insurance
Automobile Insurance
General Insurance License
Level 2 License
Policy Renewals
Coverage Review
Coverage Gaps
Cross-Selling
Client Service
Client Retention
Sales Initiatives
Client Satisfaction
Insurance Products
CIP
CAIB
CRM
General Insurance And Risk Management Diploma
Hybrid Work

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