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Added 10 mins ago
HR
Clerical Support Associate, Medical Imaging
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We currently have an exciting opportunity for a Clerical Support Associate to join our Medical Imaging team.
Added 10 mins ago
Financial Service Representative
Money Mart
Brampton, ON
…navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need…
Added 10 mins ago
GD
DYNAMITE - Stylist - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
“Stylists are not just about outfits; they shape the overall customer experience, empowering YOU to be YOU!”
Added 10 mins ago
T
Personal Banking Associate - Cure Labelle (Full-time, 37.5h/week)
TD
Laval, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
S
Category Growth Specialist, Protein
Sysco
Calgary, AB · Sysco Calgary
- Full-time
Customer Onboarding & Relationship Management: Foster relationships with prospects and manage the onboarding process, transitioning new accounts to the sales force. Maintain accurate…
Added 10 mins ago
J&
Senior Clinical Account Specialist Ottawa (ON) and Kingston (ON) - Johnson & Johnson MedTech, Electrophysiology
Johnson & Johnson Innovative Medicine
Markham, ON · Ottawa, ON
- Full-time
…technologists while supporting complex electrophysiology procedures, customer education, technology adoption and account…
Added 25 mins ago
TH
ASSOCIATE MERCHANT
The Home Depot
Canada
- Full-time
…product line strategies, and reporting financial results. The Associate Merchant assists with making buying decisions for the assigned category and negotiates terms with suppliers to drive…
Added 40 mins ago
S
Business Development Manager
Sysco
Victoria, BC · Sysco Victoria
- Full-time
Customer Onboarding & Relationship Management: Foster relationships with prospects and manage the onboarding process, transitioning new accounts to the sales force. Maintain accurate…
Added 40 mins ago
S
Key Account Representative
Sysco
Victoria, BC · Sysco Victoria
- Full-time
Customer Relationship Building & Communication: Build and maintain strong customer relationships through various communication channels, including in-person visits based on customer needs…
Added 55 mins ago
Senior Advisor Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
Our IPC Securities Operations team is currently growing! We are seeking a Senior Advisor Associate – someone who can provide exceptional client service and support to our Advisory teams to…
Added 1 hour ago
CH
Clinic Experience Associate
CBI Health
Maple Ridge, BC
- Full-time
Full-Time Clinic Experience Associate – Golden Ears, Maple Ridge BC -
Added 1 hour ago
CH
Clinic Experience Associate
CBI Health
Courtenay, BC
- Part-time
Part-Time Clinic Experience Associate – Courtenay, BC
Added 1 hour ago
SD
Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
delivered effectively with the highest quality customer service. This colleague is action oriented,
Added 1 hour ago
HR
Clerical Support Associate, Medical Imaging
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We currently have an exciting opportunity for a Clerical Support Associate to join our Medical Imaging team.
Added 1 hour ago
W
(CAN) Pharmacy Manager
Walmart
Dryden, ON
- Full-time
…Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews. Responsible for developing and executing business action plans to meet the…
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Toronto, ON · Vaughan, ON
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 1 hour ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
Use feedback from Field Merchandisers, Associate Dealers, and internal partners to improve POG quality and the customer experience.
Added 1 hour ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 1 hour ago
SL
Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 1 hour ago
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Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 1 hour ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON
- Full-time
Use feedback from Field Merchandisers, Associate Dealers, and internal partners to improve POG quality and the customer experience.
Added 1 hour ago
KB
Project Sales Associate
Kent Building Supplies
Moncton, NB
- Full-time
Ability to quickly develop a trusting relationship with new customers, and build rapport with existing customers by providing quality customer service and maintaining service standards
Added 1 hour ago
Bilingual Recruiting (Manufacturing) Quebec
Manpower
Canada
…aspects of recruitment and ensure your team provides exceptional customer service to our candidates and…
Added 1 hour ago
Bilingual Recruiting (Manufacturing) Quebec
ManpowerGroup
Canada
…aspects of recruitment and ensure your team provides exceptional customer service to our candidates and…
Added 1 hour ago
DT
Customer Service Associate I
Dollar Tree Stores
Winnipeg, MB
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

HUB International

Client Care Representative – Personal Lines Retention

Kelowna, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Opportunity

Are you a bright, outgoing, and people-oriented person, who is ready to make an impact? If so, this is the CAREER for you!

As a Personal Insurance Associate for our Retention Team, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.

A day in the life –

Proactively engage with clients prior to their policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions to meet their evolving needs.

Build and nurture relationships with clients by offering exceptional service and ensuring their policies are up-to-date and accurately reflect their circumstances.

Generate and identify cross-sell opportunities by reviewing clients’ portfolios and recommending additional products or services that add value and enhance coverage.

Achieve retention goals and client satisfaction targets through diligent follow-up and personalized attention to renewal details.

Stay informed and knowledgeable about Personal Lines products, ensuring the ability to provide expert advice and solutions.

Enjoy flexibility with a hybrid role that allows for a combination of in-branch and remote work

What you will bring to the team –

Minimum 1-year Personal Insurance experience

Level 2 General Insurance License is an asset, but not required

Desire and proactive ability to deliver exceptional client service

Demonstrated ability to work in a high-volume, fast paced team environment

Keen eye for detail and high sense of urgency

Strong communication skills in both written and verbal

Demonstrated ability to drive sales initiatives

Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

Salary Expectations –

The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Apply About employer

More about this job

Responsibilities

Engage with personal insurance clients before policy renewals to review coverage, identify gaps, recommend tailored solutions, and keep policies accurate and up to date. Build client relationships, identify cross-selling opportunities, and meet retention and satisfaction targets through knowledgeable advice and diligent follow-up.

Requirements

At least one year of personal insurance experience is required; a Level 2 General Insurance License is an asset but not required. Candidates should demonstrate strong client service, communication, sales, attention to detail, urgency, and the ability to work effectively in a high-volume team environment; industry designations are an asset.

Skills

Personal Insurance
Client Service
Client Relationship Building
Insurance Product Knowledge
Coverage Review
Identifying Coverage Gaps
Tailored Insurance Solutions
Cross-Selling
Sales
Client Retention
Policy Renewal Management
Written Communication
Verbal Communication
Attention to Detail
Time Management
Teamwork

Benefits

Extended Health Benefits
Disability Insurance
RRSP Matching
Paid Time Off
Paid Parental Leave
Wellbeing Program
Company-Paid Life Insurance
Retirement Savings Matching
Eligible Bonuses
Commissions

Visa sponsorship

Not detected in the job text

Keywords

Personal Insurance
Personal Lines
Retention
Habitational Insurance
Travel Insurance
Automobile Insurance
General Insurance License
Level 2 License
Policy Renewals
Coverage Review
Coverage Gaps
Cross-Selling
Client Service
Client Retention
Sales Initiatives
Client Satisfaction
Insurance Products
CIP
CAIB
CRM
General Insurance And Risk Management Diploma
Hybrid Work

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