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Added 4 mins ago
BG
Service Writer - Peterbilt
Brandt Group of Companies
London, ON
- Full-time
General understanding of mechanical/technical terminology considered an asset.
Added 4 mins ago
BH
Regional Manager, Maintenance
Baptist Housing Seniors Living
BC
- $105,000 to $117,000 CAD / year
- Full-time
At Baptist Housing, every day is an opportunity to help seniors experience life well in supportive communities. As a valued member of our team, you’ll build a fulfilling career in a…
Added 4 mins ago
BH
Concierge (Casual)
Baptist Housing Seniors Living
Vancouver, BC
- $26.53 CAD / hour
- Part-time
At Baptist Housing, every day is an opportunity to help our seniors experience life well in supportive, vibrant communities. As a member of our team, you’ll find a fulfilling career in a…
Added 4 mins ago
J
Mech and Robotics Tech
JLL
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- Full-time
…relevant experience to a new industry, join our team as we help shape a brighter way…
Added 4 mins ago
SS
Guest Attendant
Sienna Senior Living
Uxbridge, ON
- Part-time
At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical…
Added 4 mins ago
B
Investment Team Intern, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…unofficial copy of your academic transcript. By applying for this general posting, you will be considered for a number of different student opportunities across multiple locations. If you…
Added 4 mins ago
B
Financial Analyst, Winter 2027 (Co-op/Internship) - 8 months
BMO
Toronto, ON · FCP
- Full-time
…unofficial copy of your academic transcript. By applying for this general posting, you will be considered for a number of different student opportunities across multiple locations. If you…
Added 4 mins ago
HI
Branch Team Lead
HUB International
Sicamous, BC
- Full-time
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Added 19 mins ago
C
Gas Bar Attendant-Town Centre
Co-op
Edmonton, AB
- Part-time
…sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at…
Added 19 mins ago
C
Casual Clerk I - Southland Co-operative Ltd. - Coronach, SK
Co-op
Coronach, SK
- Part-time
As a Clerk I, you’ll help keep our locations running smoothly while providing friendly, reliable service to our customers.
Added 19 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Hanna, AB
…shipments, operate equipment, assist customers, and support general yard and warehouse operations. No two days are the…
Added 19 mins ago
SD
Business Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
reputable organizations in Canada have relied on Symbiotic Digital to help them
Added 19 mins ago
EC
Office Administrator
EPro Consultants Ltd.
Abbotsford, BC
- Full-time
…supporting the leadership team with meeting arrangements and general office…
Added 19 mins ago
HN
Health & Safety Specialist
Harbinger Network Inc.
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Our client is an established GTA General Contractor and Construction Manager with roughly 30 years in business. They deliver commercial, industrial, and institutional work through three…
Added 34 mins ago
OR
Wireless Manager - 1206 Maple Ridge
OSL Retail Services Inc
Maple Ridge, BC
- Other
Good customer service instincts: Action to help first, eye for detail, problem solver
Added 34 mins ago
BC
Administrative Assistant (Category 4) - Professional Conduct Review
BC College of Nurses and Midwives
Vancouver, BC
- Full-time
…Additionally, we contribute to B.C.'s Municipal Pension Plan to help you secure your retirement income. Throughout your career with us, you will engage in a variety of learning and…
Added 34 mins ago
BR
Leasing & Site Administrator
BGO Real Estate
Newmarket, ON
- Full-time
Team & Office Support: Work closely with the Community Manager and other staff, maintain knowledge of suite inventory and property standards, and provide general administrative support.
Added 34 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 34 mins ago
FB
Receiver
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help keep the heart of our store running smoothly by supporting product flow and delivering friendly, reliable service to both customers and suppliers. Through attention to detail,…
Added 34 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Collingwood, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 34 mins ago
DevOps Engineer - Game Developer Experience
Electronic Arts
Vancouver, BC
…player experience. We create secure, scalable solutions that help teams collaborate and innovate in order to create better experiences for players…
Added 34 mins ago
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Analyste financier / Financial Analyst
Wabtec
Montreal, QC
- Full-time
Added 34 mins ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 34 mins ago
GD
Manufacturing Engineering Specialist, Intermediate
General Dynamics Missions System International
Ottawa, ON
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 34 mins ago
A
Coordinator, Oncology
AbbVie
Montreal, QC
- Full-time
General administrative support (providing necessary administrative support to help streamline processes and enhance team efficiency).

HUB International

Client Care Representative – Personal Lines Retention

Kelowna, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Opportunity

Are you a bright, outgoing, and people-oriented person, who is ready to make an impact? If so, this is the CAREER for you!

As a Personal Insurance Associate for our Retention Team, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.

A day in the life –

Proactively engage with clients prior to their policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions to meet their evolving needs.

Build and nurture relationships with clients by offering exceptional service and ensuring their policies are up-to-date and accurately reflect their circumstances.

Generate and identify cross-sell opportunities by reviewing clients’ portfolios and recommending additional products or services that add value and enhance coverage.

Achieve retention goals and client satisfaction targets through diligent follow-up and personalized attention to renewal details.

Stay informed and knowledgeable about Personal Lines products, ensuring the ability to provide expert advice and solutions.

Enjoy flexibility with a hybrid role that allows for a combination of in-branch and remote work

What you will bring to the team –

Minimum 1-year Personal Insurance experience

Level 2 General Insurance License is an asset, but not required

Desire and proactive ability to deliver exceptional client service

Demonstrated ability to work in a high-volume, fast paced team environment

Keen eye for detail and high sense of urgency

Strong communication skills in both written and verbal

Demonstrated ability to drive sales initiatives

Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

Salary Expectations –

The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Apply About employer

More about this job

Responsibilities

Engage with personal insurance clients before policy renewals to review coverage, identify gaps, recommend tailored solutions, and keep policies accurate and up to date. Build client relationships, identify cross-selling opportunities, and meet retention and satisfaction targets through knowledgeable advice and diligent follow-up.

Requirements

At least one year of personal insurance experience is required; a Level 2 General Insurance License is an asset but not required. Candidates should demonstrate strong client service, communication, sales, attention to detail, urgency, and the ability to work effectively in a high-volume team environment; industry designations are an asset.

Skills

Personal Insurance
Client Service
Client Relationship Building
Insurance Product Knowledge
Coverage Review
Identifying Coverage Gaps
Tailored Insurance Solutions
Cross-Selling
Sales
Client Retention
Policy Renewal Management
Written Communication
Verbal Communication
Attention to Detail
Time Management
Teamwork

Benefits

Extended Health Benefits
Disability Insurance
RRSP Matching
Paid Time Off
Paid Parental Leave
Wellbeing Program
Company-Paid Life Insurance
Retirement Savings Matching
Eligible Bonuses
Commissions

Visa sponsorship

Not detected in the job text

Keywords

Personal Insurance
Personal Lines
Retention
Habitational Insurance
Travel Insurance
Automobile Insurance
General Insurance License
Level 2 License
Policy Renewals
Coverage Review
Coverage Gaps
Cross-Selling
Client Service
Client Retention
Sales Initiatives
Client Satisfaction
Insurance Products
CIP
CAIB
CRM
General Insurance And Risk Management Diploma
Hybrid Work

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