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Added 11 mins ago
NB
Talent Acquisition Advisor
National Bank of Canada
Montreal, QC
- Temporary
…to meet our clients' needs. We are therefore looking for a partner to complete our…
Added 11 mins ago
NB
Senior Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
We are seeking an experienced Senior Wealth Associate to serve as a trusted partner to our Wealth Advisors and a key relationship contact for our clients. This is a highly visible,…
Added 41 mins ago
NB
Senior Advisor Innovation and Performance
National Bank of Canada
Montreal, QC
- Full-time
…Distribution team at National Bank means acting as a strategic partner in the sector’s transformation and innovation…
Added 1 hour ago
MM
Talent & Rewards Consulting Analyst
Marsh McLennan
Toronto, ON
- Full-time
Marsh People and Investments’ Workforce and Rewards business segment helps our clients around the world engage their talent to drive business performance. Workforce and Rewards consultants…
Added 1 hour ago
HI
Client Care Representative - Auto Insurance Trainee
HUB International
Williams Lake, BC
- Full-time
…individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management…
Added 1 hour ago
CC
Financial Associate - MFDA
Coast Capital
Victoria, BC
- Full-time
…been unlocking financial opportunities that positively impact people and communities for more than 85 years. We believe that every Canadian deserves a financial partner who actually cares…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Ucluelet, BC
- Full-time
The First Nations-led Primary Care Initiative (FNPCI) aims to improve access to primary health-care services for First Nations people across BC in a way that is culturally safe and closer…
Added 3 hours ago
I
Global Head of Cyber Security
Innocap
Montreal, QC
- Full-time
…information assets, technology platforms and critical business services while enabling the firm’s growth, innovation and client…
Added 3 hours ago
K
Partner Administrative Assistant, Tax- 12 Month Contract
KPMG
ON · Toronto, Ontario
- Temporary
The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality…
Added 3 hours ago
Store Associate
Sherwin-Williams
Calgary, AB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 3 hours ago
Manager, Enterprise
BrainStation
Toronto, ON
Track record of growing client relationships and contributing to commercial outcomes in a professional services or advisory context
Added 4 hours ago
Senior Data Analyst
Konrad
Toronto, ON
Partner with client and internal stakeholders to define business questions, success metrics, and measurement strategies
Added 4 hours ago
Store Associate
Sherwin-Williams
Red Deer, AB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 4 hours ago
Store Associate
Sherwin-Williams
Abbotsford, BC
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 4 hours ago
Store Associate
Sherwin-Williams
Parksville, BC
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 4 hours ago
Project Coordinator
Konrad
Toronto, ON
Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.
Added 4 hours ago
Delivery Manager
Konrad
Toronto, ON
Partner closely with client teams and product owners to establish clear delivery roadmaps, milestone tracking, and transparent reporting
Added 4 hours ago
Segment Interface Manager
Bechtel Corporation
Toronto, ON
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting…
Added 4 hours ago
LH
PSCM-Psychometrist
Lifemark Health Group
Vancouver, BC
- $30 to $37 CAD / hour
- Part-time
…approach. We help Canadian Veterans enrolled in the PCVRS program (Partner in Canadian Veterans Rehabilitation Services) and individuals covered by the Workers Compensation Board get back…
Added 5 hours ago
Local Beekeeping Partner | Winnipeg
Alveole Field Operations
Winnipeg, MB
Alvéole is on a mission to connect people with nature in cities, one building at a time. As a certified B Corporation since 2018, we believe business can be a force for good.
Added 5 hours ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 5 hours ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Serve as the primary compensation resource for the COO Sales client group. Partner with COO PBPs, who lead the business relationship, along with People Consultants (PCs) and Talent…
Added 5 hours ago
AC
Marketing, Communications & Catering Manager
Aramark Canada
Toronto, ON
- Full-time
…planning, coordination, and successful execution of catering services and special events. This role combines creativity, hospitality, customer service, and operational management to enhance…
Added 5 hours ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Serve as the primary compensation resource for the COO Sales client group. Partner with COO PBPs, who lead the business relationship, along with People Consultants (PCs) and Talent…
Added 5 hours ago
T
Gestionnaire en génie logiciel (Expériences interactives) | Software Engineering Manager (Interactive Experiences)
TAIT
Montreal, QC
- Full-time
…temps réel et les comportements interactifs, ainsi que des services TypeScript/Node.js, généralement conteneurisés avec Docker. Les projets font aussi appel au contrôle de spectacle, à…

HUB International

Client Care Representative – Personal Lines Retention

Kelowna, BC, Canada

Apply About employer

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Job details

Pay: The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Opportunity

Are you a bright, outgoing, and people-oriented person, who is ready to make an impact? If so, this is the CAREER for you!

As a Personal Insurance Associate for our Retention Team, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.

A day in the life –

Proactively engage with clients prior to their policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions to meet their evolving needs.

Build and nurture relationships with clients by offering exceptional service and ensuring their policies are up-to-date and accurately reflect their circumstances.

Generate and identify cross-sell opportunities by reviewing clients’ portfolios and recommending additional products or services that add value and enhance coverage.

Achieve retention goals and client satisfaction targets through diligent follow-up and personalized attention to renewal details.

Stay informed and knowledgeable about Personal Lines products, ensuring the ability to provide expert advice and solutions.

Enjoy flexibility with a hybrid role that allows for a combination of in-branch and remote work

What you will bring to the team –

Minimum 1-year Personal Insurance experience

Level 2 General Insurance License is an asset, but not required

Desire and proactive ability to deliver exceptional client service

Demonstrated ability to work in a high-volume, fast paced team environment

Keen eye for detail and high sense of urgency

Strong communication skills in both written and verbal

Demonstrated ability to drive sales initiatives

Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

Salary Expectations –

The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Apply About employer

More about this job

Responsibilities

Engage with personal insurance clients before policy renewals to review coverage, identify gaps, recommend tailored solutions, and keep policies accurate and up to date. Build client relationships, identify cross-selling opportunities, and meet retention and satisfaction targets through knowledgeable advice and diligent follow-up.

Requirements

At least one year of personal insurance experience is required; a Level 2 General Insurance License is an asset but not required. Candidates should demonstrate strong client service, communication, sales, attention to detail, urgency, and the ability to work effectively in a high-volume team environment; industry designations are an asset.

Skills

Personal Insurance
Client Service
Client Relationship Building
Insurance Product Knowledge
Coverage Review
Identifying Coverage Gaps
Tailored Insurance Solutions
Cross-Selling
Sales
Client Retention
Policy Renewal Management
Written Communication
Verbal Communication
Attention to Detail
Time Management
Teamwork

Benefits

Extended Health Benefits
Disability Insurance
RRSP Matching
Paid Time Off
Paid Parental Leave
Wellbeing Program
Company-Paid Life Insurance
Retirement Savings Matching
Eligible Bonuses
Commissions

Visa sponsorship

Not detected in the job text

Keywords

Personal Insurance
Personal Lines
Retention
Habitational Insurance
Travel Insurance
Automobile Insurance
General Insurance License
Level 2 License
Policy Renewals
Coverage Review
Coverage Gaps
Cross-Selling
Client Service
Client Retention
Sales Initiatives
Client Satisfaction
Insurance Products
CIP
CAIB
CRM
General Insurance And Risk Management Diploma
Hybrid Work

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