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HUB International

Commercial Insurance Associate

Cranbrook, BC, Canada

Apply About employer

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Job details

Pay: The expected salary range for this position is $50,000 to $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.
Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Hi, we’re HUB!

We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity!

As a Commercial Insurance Associate, you will apply your superior attention to detail and excellent client service skills while working closely with a team of Producers and Marketers on our Commercial accounts. You will help build long-term relationships with our clients with helping to answer client inquires and requests through policy and coverage insurers.

We currently have an opening available in our Cranbrook branch.

A day in the life -

Assist producer and marketer with all aspects of servicing commercial accounts
Meet existing clients’ needs and process documentation (Certificates of Insurance, Cover Notes, Renewals, Proposals, Endorsements, In-House Policies, Invoicing, Finance Contracts, Customer Correspondence)
Review and ensure accuracy of policy documentation from insurers before forwarding to the client
Contact clients for renewal information
Take client calls and answer questions regarding coverages, accept and process online quotes
Negotiate with insurers on coverage and price so as to best meet the needs of the client in conjunction with the producer
Update client information as changes occur
Answer account related questions/requests from clients, lawyers, and banks
Provide policy and coverage information to clients upon request or inquiry
Will be assigned some minimal, but regular duties to help support the floater position

What you will bring to our team -

Level 2 Insurance License
1 year of commercial insurance experience considered an asset
1 year of general insurance industry experience considered an asset
Industry designation considered an asset (CIP, CAIB, CRM, or General Insurance and Risk Management Diploma, BCIT)
Highly self-directed with a strong sense of urgency and the ability to manage your own workload
Strong attention to detail, with accuracy in data entry and documentation
Committed to following established processes, policy, and compliance requirements
Collaborative approach and a genuine interest in contributing to a diverse team
Strong customer service focus with the ability to deliver positive client experiences
Clear and credible written and verbal communication across all levels of the organization
Comfortable working in a fast paced, client focused environment
Proficiency in Microsoft Word, Excel, and Outlook

Salary Expectations –

The expected salary range for this position is $50,000 to $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
We work hard and play hard! Get ready for our Staff Holiday Parties!!
Paid day off for your birthday – we want to celebrate you!
Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
Room to grow within the organization
Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to hcw.hr@hubinternational.com to request this. Only candidates selected for an interview will be contacted.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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More about this job

Responsibilities

The Commercial Insurance Associate will assist producers and marketers with servicing commercial accounts, including processing documentation and managing client inquiries. They are responsible for maintaining accurate policy records, negotiating with insurers, and ensuring high-quality client service.

Requirements

Candidates must hold a Level 2 Insurance License and possess strong attention to detail and communication skills. Previous experience in commercial or general insurance and relevant industry designations are considered assets.

Skills

Commercial insurance
Client service
Data entry
Policy documentation
Attention to detail
Communication
Microsoft Word
Microsoft Excel
Microsoft Outlook
Negotiation
Risk management
Insurance brokerage

Benefits

Extended health benefits
Disability insurance
RRSP matching
Paid time off
Paid birthday off
Paid volunteer time
Life insurance
Training and development support

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Insurance Brokerage
Risk Management
Policy Documentation
Certificates of Insurance
Renewals
Endorsements
Invoicing
Finance Contracts
CIP
CAIB
CRM
BCIT
Data Entry
Client Relations
Compliance
Microsoft Office
Customer Service
Insurance Licensing
Account Management

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