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Added 6 mins ago
Account Architect
Northwestel
Yellowknife, NT · Whitehorse, YT
Full-time
The Account Architect, reporting to the Senior Manager, Customer Solutions, is responsible for supporting the Sales process by designing telecommunications solutions or wireline access,…
Added 6 mins ago
Customer Experience Associate
TD
Montreal, QC
Full-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 36 mins ago
Seasonal Retail E-Commerce Associate
Compass Canada
Edmonton, AB
Part-time
Communicate with E-Commerce Supervisor/E-Commerce Manager regarding any issues with orders, product selection, etc.
Added 51 mins ago
UX Designer
Amazon
Vancouver, BC
Full-time
…an aptitude for team collaboration. You will work across our associate hiring domain, delivering end-to-end design solutions for hiring workflows for Amazon's fulfillment centers, customer…
Added 1 hour ago
(CAN) Consumables Associate
Walmart Canada
North Vancouver, BC
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 1 hour ago
(CAN) Consumables Associate
Walmart Canada
Squamish, BC
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 1 hour ago
Health and Beauty Team Associate
Walmart Canada
Lethbridge, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
Strategic Account Manager - Large Market
Staples Canada
Mississauga, ON
Full-time
The Strategic Account Manager (SAM) is responsible for delivering on sales and profitability quota targets, exceeding organizational strategic selling objectives and retaining, penetrating…
Added 1 hour ago
Business Development Manager, Inside Sales
CMLS
Calgary, AB
Full-time
…Prairies, CMLS Residential is seeking a Business Development Manager, Inside Sales in Calgary. You will partner with emerging brokers to scale their business and improve conversion, gaining…
Added 1 hour ago
Associate Project Manager
BGIS
Guelph, ON
Full-time
Reporting to a Project Manager, the Associate Project Manager will be responsible for planning and overseeing the end-to-end delivery of assigned projects, typically of low complexity, risk…
Added 2 hours ago
Sales Associate
Staples Canada
Calgary, AB
Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 2 hours ago
Associate Project Manager
BGIS
Guelph, ON
Full-time
Reporting to a Project Manager, the Associate Project Manager will be responsible for planning and overseeing the end-to-end delivery of assigned projects, typically of low complexity, risk…
Added 2 hours ago
Full-Time Assistant Manager
Emplo Inc.
Ottawa, ON
Full-time
We’re on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to…
Added 2 hours ago
Associate Territory Manager
Vylor
ON
Full-time
Vylor has an exciting opportunity to join our team as a Pioneer Associate Territory Manager. This preparatory role is designed to develop the knowledge, skills, and experiences required to…
Added 3 hours ago
Associé(e) Bois et matériaux (temps partiel)
The Home Depot Canada
Boisbriand, QC
Part-time
Added 3 hours ago
Associate Project Manager
AppHelp by AppDirect
Montreal, QC
Full-time
AppDirect is looking for an ambitious, tech-curious Associate Project Manager with a consultative mindset and exceptional communication skills. You are naturally structured, organized, and…
Added 3 hours ago
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
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Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
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Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
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Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
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Full-time
Work in conjunction with the Associate-Owner and Front Store Manager
Added 4 hours ago
Manager of Budgeting & Financial Management/Deputy Treasurer
Town of Niagara-on-the-Lake
Niagara-on-the-Lake, ON
Full-time
The Manager of Budgeting & Financial Management/Deputy Treasurer, under the direction of the Associate Director of Finance/Treasurer, manages the delivery of the Town's Budgeting &…
Added 5 hours ago
Overnight Freight Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay, BC
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Added 5 hours ago
Assistant Manager - Cornerstone Lloydminster
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Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 5 hours ago
Radiopharmacy Specialist II - Quality Assurance Associate
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Tracer Hub is seeking a Quality Assurance Associate to support the day-to-day operations of the Quality Management System (QMS). Reporting to the Provincial Quality Assurance Manager and…
Added 5 hours ago
Lot Associate - Part Time - TUSCANY
The Home Depot Canada
Calgary, AB
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The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
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Plumbing Sales Associate: Part Time - STRAWBERRY HILL
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HUB International

Commercial Lines Account Assistant

Toronto, ON, Canada

Pay: The expected salary range for this position is $47,000-$57,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Overview of Position:

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.

HUB International in Markham, Ontario is currently looking for an experienced Account Assistant with the ability to support the account workflow for our Commercial Practice which focuses on wide variety of industry verticals including but not limited to Manufacturing, Wholesale, Retail, Realty, Professional Services, Trucking, and Construction. This is an ideal role for an Insurance Broker with strong administrative support experience. Benefits of this position include working on a book of business in a supportive team and management environment in which knowledge is shared and development encouraged!

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging wok environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

Primary Responsibilities:

An ideal candidate for this position will be someone who prides themselves on their top notch client service. This role will be ideal for someone who is highly organized with strong analytical and communication skills, sense of urgency, and the ability to meet often tight deadlines. The ideal candidate will be able to think on their feet and come up with creative solutions to coverage problems and have a strong client service focus.

This role provides support to the account team. The primary responsibilities include:

Execution of insurance certificates, leasing confirmations, auto liability slips, binders, statement of values, proposals, and processing of client documents (endorsements and policies) within timelines aligned with established service standards
Maintaining effective abeyance system aligned with established service standards
Setting up clients and prospects into brokerage management system EPIC and Policy Works
Loading Policy and Underwriting Information into EPIC, Policy Works and Aviva RTM
Updating rate/premium histories and premium comparisons; calculation of PST, Invoicing, processing of journal entries, execution of premium finance forms, collection of aged receivables, as required, and correction of commission differences
Maintain/Update Summary of Insurance (update as policy changes occur and at renewal)
Answering client queries, communicating with insurance companies
Assist clients with Certificate Exchange
Input claims in broker management system
Update claims history on summaries and/or Policy Works
Provide assistance where required and perform all other duties as assigned by Account Manager and Account Associate

Qualifications and Experience:

Post-Secondary education or commensurate work experience;
RIBO Licensed or in progress
1-2 years of commercial insurance account experience required
Proficient in Microsoft Office: Word, Excel, and Outlook;
Experience on EPIC or similar insurance broker management systems.
Strong organizational, time and client management skills
Effective communication skills: verbal and written
Strong team player
Proactive and customer focused approach
Strong initiative and follow up skills

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career - you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

The expected salary range for this position is $47,000-$57,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates - all decisions are made through human review.

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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More about this job

Responsibilities

The Account Assistant will support the commercial practice team by processing insurance documents, maintaining client records in brokerage management systems, and handling client inquiries. They are responsible for executing certificates, managing policy documentation, and assisting with claims and premium calculations.

Requirements

Candidates must have 1-2 years of commercial insurance experience and possess a RIBO license or be in the process of obtaining one. Proficiency in Microsoft Office and experience with brokerage management systems like EPIC or Policy Works is required.

Skills

Commercial insurance
Client service
Administrative support
Insurance certificates
Policy processing
EPIC
Policy Works
Microsoft Office
Communication skills
Organizational skills
Analytical skills
Time management
Data entry
Claims processing
Invoicing
Attention to detail

Benefits

Extended health benefits
Disability insurance
RRSP matching
Paid time off
Tuition reimbursement
Professional licensing reimbursement
Membership fee reimbursement
Discounts on events
Discounts on travel
Discounts on accommodations
Discounts on home and auto insurance

Visa sponsorship

Not detected in the job text

Keywords

Commercial Lines
Insurance Brokerage
Account Assistant
EPIC
Policy Works
Aviva RTM
RIBO
Insurance Certificates
Endorsements
Policy Renewals
Premium Finance
Claims Management
Client Service
Data Management
Manufacturing
Wholesale
Retail
Realty
Professional Services
Trucking
Construction
Microsoft Word
Microsoft Excel
Microsoft Outlook
Account Management
Administrative Support
Risk Management
Underwriting Information
Journal Entries
Commission Processing

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