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Added 19 mins ago
J
Mech and Robotics Tech
JLL
Cambridge, ON
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 2 hours ago
CG
Dispatcher
Canadoor Garage Doors
Barrie, ON
- Full-time
…trust, consistency, and teamwork, where every branch, every technician, and every office staff member reflects the same high standard of…
Added 2 hours ago
H
Technical Support & Hardware Technician
HubStar
Ottawa, ON · Kanata, ON
- Full-time
HubStar is looking for a Technical Support & Hardware Technician to join our team in the Ottawa area. This is a hands-on, varied role for someone early in their technical career who enjoys…
Added 8 hours ago
HE
Maintenance Technician II
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
…can count on from the moment they arrive. As a Maintenance Technician, you play an important role in keeping our hotel operating at its best by ensuring guest rooms, public spaces, and…
Added 8 hours ago
HE
Maintenance Technician I
Hotel Equities Group, LLC
Slave Lake, AB
- Full-time
Inspect guest rooms, public areas, equipment, and building systems to identify maintenance needs.
Added 12 hours ago
J
Mech and Robotics Tech
JLL
Edmonton, AB
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 14 hours ago
EB
Sheet Metal Technician
EDL Building Solutions
AB · Edmonton, AB
- Internship
EDL Building Solutions is looking for a Sheet Metal Journeyman who is wanting to grow their skills in a company that values hands-on expertise across all electrical and mechanical trades.…
Added 20 hours ago
FH
Pharmacy Technician -Abbotsford Regional Hospital and Mission Memorial Hospital
Fraser Health Authority
Abbotsford, BC
- $36.26 CAD / hour
- Full-time
…committed to investing in your professional development in building an environment where you can advance your…
Added 20 hours ago
FH
Pharmacy Technician - Vancouver General Hospital
Fraser Health Authority
Vancouver, BC
- $36.26 CAD / hour
- Full-time
…committed to investing in your professional development in building an environment where you can advance your…
Added 22 hours ago
Senior Installation Technician
Kandor
Mississauga, ON
Kendrix Technologies is a Canadian-owned and operated systems integration company, proudly operating under Kandor Management Corp., alongside Guardteck Security and Everclean Facility…
Added 23 hours ago
X
Cyrostat Technician
Xanadu
Toronto, ON
- Full-time
Xanadu is seeking a Cryostat Technician to support our next-generation cryostats and ongoing low-temperature device development. In this role, you will ensure our cryogenic platforms are…
Added 1 day ago
UA
Automation Technician
UpScale Automation Inc.
Windsor, ON
- Full-time
We're looking for a senior technician who has built machines - not just worked around them. This role is for someone with 5–7+ years of real shop floor experience in a machine builder…
Added 1 day ago
SD
Registered Pharmacy Technician - 15 Month Contract
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy…
Added 1 day ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Ottawa, ON
- Full-time
As a Pharmacy Data Technician, you will use your Pharmacy Assistant expertise within the pharmacy industry to specialize in the inputting of prescriptions into MediSystem Pharmacy's…
Added 1 day ago
SC
Electrical technician
Sandmere Construction
Kirkland Lake, ON
- From $36.15 CAD / hour
- Full-time
Assist in building and testing prototypes to specifications
Added 1 day ago
WS
Heavy duty mechanic - agricultural
Western Sales (1986) Ltd
Rosetown, SK
- $38 to $56 CAD / hour
- Full-time
- On-site
Agricultural Equipment Technician Red Seal Certificate
Added 1 day ago
IP
Electrical technician
INTEGRATED POWER SERVICES
Sherbrooke, QC
- From $31.14 CAD / hour
- Full-time
- Contract
- On-site
Assist in building and testing prototypes to specifications
Added 1 day ago
IP
Electrical technician
INTEGRATED POWER SERVICES
Sherbrooke, QC
- From $34.8 CAD / hour
- Full-time
- Contract
- On-site
Supervise the building and testing of prototypes
Added 1 day ago
FF
Electronics technician
Fiera Foods Company
North York, ON
- From $37 CAD / hour
- Full-time
- On-site
Assist in building and testing prototypes to specifications
Added 1 day ago
AA
Maintenance mechanic technician - industrial
APEX ALUMINUM EXTRUSIONS
Langley, BC
- From $40.14 CAD / hour
- Full-time
- On-site
Added 1 day ago
KG
Building Operator – Commercial (Toronto)
Kipling Group
Toronto, ON
- Full-time
The Roaming Building Operator is responsible for the day‑to‑day operation, maintenance, and regulatory compliance of a portfolio of 4–5 grocery‑anchored retail strip malls. This role…
Added 1 day ago
VA
NDT Technician
Voyageur Aviation
North Bay, ON
- Full-time
As a key member of the Accessory Shop team, the NDT Technician will report to the Accessory Shop Supervisor and will be responsible for setting up and calibrating equipment, performing…
Added 1 day ago
IT Support Technician
CONA Services
Montreal, QC · Lachine, QC
We are recruiting for an IT Support Technician to join our Information Technology team. The IT Support Technician serves as an on-site technical resource dedicated to the Lachine Coca-Cola…
Added 1 day ago
GC
Red Seal Parts Technician (Warehouseperson)
Glencore Canada
Elkford, BC
- Full-time
…responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 1 day ago
BG
Maintenance Technician
BV GLAZING
Concord, ON
- $35 to $40 CAD / hour
- Full-time
…integrated to design, engineer, manufacture and install the complete building envelope with today’s most ambitious developers. Serving both residential and commercial construction markets…

HubStar

Technical Support & Hardware Technician

Ottawa, ON, Canada
Kanata, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 10, 2027
Posting language: English
Posted: Oct 12, 2026

Original job description

Kanata, Ottawa, Ontario | Full-time | Primarily on-site, up to 5 days per week

HubStar is looking for a Technical Support & Hardware Technician to join our team in the Ottawa area. This is a hands-on, varied role for someone early in their technical career who enjoys troubleshooting, learning new technologies, working directly with hardware and helping customers solve problems. You do not need to know everything coming in; we are looking for someone curious, technically minded, resourceful and willing to learn across a broad range of technologies and products.

About HubStar

HubStar helps organizations create workplaces that work better for their people and their business. Our cloud-based platform combines workplace scheduling, occupancy intelligence and space management solutions to help customers make smarter decisions about their workplaces. With customers across North America, Europe and APAC, HubStar is helping organizations transform how they understand and optimize their office environments.

The Opportunity

This is not purely a help desk role. One day you may be investigating a customer issue; the next, building or refurbishing hardware, working with networked IoT devices, preparing equipment for shipment or travelling to assist with an installation. Some parts of the role involve detailed troubleshooting and problem-solving, while others involve repetitive or manual tasks that need to be completed accurately and reliably. Being comfortable with both is important.

What you'll do

Monitor support ticket queues and respond to customer questions, requests and technical issues.
Investigate and troubleshoot software, hardware, connectivity and configuration issues.
Take ownership of support cases and follow them through to resolution.
Build, configure, test and prepare HubStar gateways and other hardware.
Refurbish, test and maintain returned or existing hardware.
Support customer hardware installations and deployments, including travel to customer sites when required.
Perform routine monitoring, maintenance, data validation and other operational tasks.
Assist with shipping, receiving, inventory and hardware procurement activities.
Document issues, solutions and troubleshooting steps clearly and accurately.
Train across HubStar’s product portfolio and develop the ability to support customers across multiple product lines.
Work alongside Support, Customer Success, Product, Engineering and other internal teams when issues require escalation or deeper investigation.

What we're looking for

A genuine interest in technology and a curiosity about how things work.
An interest in troubleshooting and solving technical problems.
Good communication skills, with the ability to interact directly with customers and explain technical information clearly and professionally.
A willingness to take ownership and follow issues through to completion.
Strong organizational skills and the ability to manage multiple priorities.
Confidence working with both hardware and software.
A desire to develop a broad technical skill set rather than specialize in one area.
The ability to work independently while knowing when to ask for help.
A calm, methodical approach to customer or production issues.
Availability to work primarily from our Ottawa-area location, up to five days per week.
Willingness to travel for customer installations and other technical work when required.

This position would be a great fit for a recent graduate or someone with a few years of experience in technical support, IT, electronics, networking, computer systems or a related field.

Nice to have

You do not need experience with everything below. Exposure to any of these would be an advantage:

SQL, coding or scripting.
JavaScript development and debugging.
Understanding of APIs and experience with tools such as Postman.
Windows Command Prompt, PowerShell, Bash or other command-line tools.
Networking concepts and troubleshooting, including mesh networks.
Wirepas, Raspberry Pi or similar devices, and IoT hardware.
Electronics troubleshooting, soldering, drills and basic hand tools.
Hardware assembly or repair and technical installations.
Procurement, shipping and receiving, or inventory management.

More important than checking every box is having the curiosity and willingness to learn.

The type of person who thrives here

Likes figuring out why something is not working.
Prefers variety over doing exactly the same job every day.
Does not mind switching between a laptop, a customer call and a workbench.
Enjoys learning about different technologies.
Genuinely enjoys manual work and has DIY skills.
Is happy taking on both technical problem-solving and routine operational work.
Likes seeing an issue through rather than simply passing it to someone else.
Wants exposure to a broad technology stack early in their career.

Why join us

Gain exposure to software, hardware, networking, IoT, customer support and technical operations.
Develop a broad technical skill set rather than being limited to one narrow area.
Work in a practical, collaborative environment where your contribution directly supports customers.
Expand your responsibilities, develop your skills and help shape how HubStar supports customers and scales operations as the company grows.
Join a growing company where you can develop your career, take on new challenges and grow alongside the business.

Compensation

Competitive and based on experience.

How to apply

Please apply with your current CV using the LinkedIn Easy Apply option. We look forward to hearing from you.

Apply About employer

More about this job

Responsibilities

Respond to customer support requests and troubleshoot software, hardware, connectivity, and configuration issues through to resolution. Build, configure, test, refurbish, and deploy hardware; support installations, operational tasks, inventory, shipping, and clear technical documentation.

Requirements

The role seeks someone curious about technology, comfortable troubleshooting hardware and software, and able to communicate clearly, manage priorities, and follow issues through to completion. Candidates should be willing to work primarily on-site in Ottawa and travel when needed; recent graduates or people with a few years of related experience are encouraged to apply.

Skills

Technical Support
Hardware Troubleshooting
Software Troubleshooting
Networking
IoT Devices
Hardware Assembly And Repair
Customer Communication
Case Ownership
Technical Documentation
JavaScript Debugging
SQL
Scripting
API Troubleshooting
Command-Line Tools
Inventory Management
Electronics Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Troubleshooting
Networking
IoT
HubStar Gateways
SQL
Coding
Scripting
JavaScript
APIs
Postman
Windows Command Prompt
PowerShell
Bash
Mesh Networks
Wirepas
Raspberry Pi
Electronics
Soldering
Hardware Assembly
Technical Installations
Customer Support
Data Validation
Inventory Management
Procurement
Shipping And Receiving
Hardware Refurbishment

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